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Reno Home to Marketing Person of the Year
Suzanne Hendery, MA, APR of Renown Health selected as 2020 Medigy HITMC Award Winner. Every year, the Healthcare and IT Marketing Community (HITMC) honors the individuals and organizations who distinguished themselves over the past year. Nominations for the Awards are reviewed by a selection committee made up of industry veterans and only three are chosen as Honorees in each category. A panel of judges then evaluates the Honorees and a winner is chosen. Suzanne Hendery, Chief Marketing, Public Affairs & Community Impact Officer for Renown Health has been selected as the 2020 ‘Marketing Person of the Year.” “Suzanne Hendery of Renown Health is a deserving winner of a 2020 Medigy HITMC Award” said John Lynn, Chief Editor and Founder at Healthcare Scene, the company behind HITMC. “Together, the 2020 Award Winners are a shining example of the best in healthcare marketing. It is truly inspiring to see what happens when bright, passionate people work together.” The 2020 Medigy HITMC Awards are a celebration of outstanding achievement in marketing, PR and communications for healthcare and Health IT. It is a chance for the Healthcare and IT Marketing Community (HITMC) to come together and acknowledge the hard work and efforts of individuals, Health IT companies, healthcare providers and agencies. “We at Renown Health are so proud of Suzanne and the entire Marketing & Communications team. They tell the stories of our health care heroes, engage with our community, and use communications to encourage people to improve their health and well-being,” said Tony Slonim, MD, DrPH, president and CEO of Renown Health. Ms. Hendery says, “Being able to distill the essence of our organization down to 2 words- ‘hope’ and ‘determination’-is something that brings me such pride. I feel honored – and humbled – that Jim DeVolld and Rob Winkel of the Renown Board of Trustees; Dr. Tony Slonim, our CEO; and our lead physicians, nurses, team members and partners, all came together with our community to build the “Fight the Good Fight” campaign. This work gives us all the inspirational message of hope and determination during such an important time in our history.” Suzanne Hendery is the Chief Marketing, Communications & Community Impact Officer for Renown Health in Reno. Ms. Hendery earned her MA from the University of Connecticut, is a lecturer at Harvard University, a member of the American Marketing Association Health Care Executive Board, a member of the Public Relations Society of America, and serves on the Board of the Society for Healthcare Strategy and Market Development. About The HITMC Awards HITMC is a community – bound together by a passion for and a love of PR, communications and marketing in healthcare and Health IT. The central idea behind HITMC is to bring together all the smart, innovative and hard- working healthcare professionals so that we can learn from each other. We enable this by creating a culture where sharing, mutual respect and lifting each other up is the norm. The annual HITMC Awards are an embodiment of this ethos. They are meant to celebrate the best individuals and organizations who have elevated healthcare marketing, PR and communications in the past year. For more information, visit www.hitmc.com/awards About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.
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Coming Together to Make a Difference: Teens Donate Over 1,300 Face Masks to Healthcare Heros
Three Los Angeles teens rallied their high school classmates to raise funds and donate more than 1,300 face masks for Renown Health employees. While many teens reflected on missed milestones like prom and graduation that didn’t happen as a result of the COVID-19 pandemic, three high school seniors from Los Angeles felt inspired to make a difference. Friends Jessica Gestetner, Amanda Rosenthal and Katherine Konvitz organized a fundraising campaign with their classmates and purchased over 1,300 face masks for staff at Renown Health. “My friends and I wanted to help our doctors and nurses because they are out saving lives while we are all fortunate enough to remain at home and healthy,” said Gestetner “We raised over $3,500 and spent it buying KN-95 masks for the heroes at Renown. This was our way of thanking all the healthcare workers for their selfless service.” Why did these LA teens choose Renown Health for this donation? Katherine Konvitz has a family friend who works at Renown, which is how the teens first learned about the organization’s call for community support to gather face masks and other personal protective equipment. Thanks to this significant donation, Renown exceeded its goal of securing 10,000 community-donated face masks to benefit employees working on the frontline to help keep the community safe. “I can only imagine how difficult these times are for our youth, as they’re unable to go to school, spend time with their friends and experience all the activities that are seen as a rite of passage to many,” said Tony Slonim, MD, D.Ph., president and CEO of Renown Health. “I applaud the incredible act of kindness displayed by Jessica, Amanda and Katherine to give back to our staff, despite the challenging circumstances. We are extremely fortunate to have the generosity and support of northern Nevadans and people across the country as we work to improve the health and well-being of the people and communities we serve.” Aside from their face mask contribution, Ms. Gestetner, Rosenthal and Konvitz also made a financial donation to Renown’s Healthcare Workers Greatest Needs fund, where donations are directed to address the highest needs our healthcare teams are currently facing as they continue to screen, diagnose and care for patients with respiratory illness, including COVID-19. For others interested in making a tax-deductible donation of Personal Protective Equipment, Meals, Financial Donations or Thank You notes, you can go to renown.org/donations-covid-19/ or contact Renown Health Foundation, 245 E Liberty St #400, Reno, NV 89501. Phone: (775) 982-5545 Renown continues to welcome donations of masks, gowns and surgical caps and appreciates the support of our community. Donations are accepted through the main entrance at the Tahoe Tower of Renown Regional Medical Center. Please let the security staff know you are dropping off donations for the mask donation drive and these items will be marked accordingly. All handcrafted masks, gowns and surgical caps are laundered and sanitized before distribution to appropriate areas. In addition to the personal protective equipment Renown has received during these unprecedented times, people have thanked care providers through hundreds of notes and cards, as well as numerous generous meal donations for frontline staff. These donations have a tremendous impact on Renown’s ability to continue to provide quality care in northern Nevada despite the challenges brought by the COVID-19 pandemic. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, Renown Children’s Hospital, Renown Rehabilitation Hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.
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Dr. Rahul Mediwala Promoted to Chief Medical Officer
Dr. Mediwala’s leadership through challenging times helps Renown to thrive despite uncertainty ofCOVID-19 pandemic Rahul Mediwala, MD, CPE, has been promoted to Chief Medical Officer (CMO) of the Health Services Division at Renown Health after serving as interim CMO since the beginning of the COVID-19 pandemic, working tirelessly to lead a team on the frontlines who continued to provide quality and compassionate care to our community through the uncertainty and pressure of the pandemic. Dr. Mediwala has been with Renown for 11 years, originally joining Renown Medical Group to lead the nephrology program and as medical director for the dialysis unit. Over the years, he has taken on additional leadership roles for Renown Medical Group; serving as chair of Medical Specialties, and Chief Medical Officer for the Renown Accountable Care Organization. “I am thankful for our team of physicians, care providers, medical assistants, patient access representatives, administrators and all who have worked through change to continue to make a genuine difference in the health and well-being of the people and communities we serve,” said Dr. Mediwala. “I look forward to continuing to lead this talented team at Renown as we work to find how we can adapt to meet the changing needs of our health system and community to thrive into the future.” Dr. Mediwala has a bachelor’s degree from Texas A&M in biomedical engineering, his medical degree from Baylor College of Medicine in Texas and served as chief resident for Internal Medicine at University Hospitals in Cincinnati and subsequently completed a nephrology fellowship in Cincinnati. Prior to joining Renown, Dr. Mediwala practiced with a large nephrology specialty group in Ohio. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.
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Elementary Schoolers: Take Part in Free Virtual Vision Screening
Renown Children’s Hospital pediatric ophthalmologist Dr. Mitchell Strominger hosts state-wide virtual event to provide routine vison screenings for children and Walk with a Doc. Renown Children’s Hospital pediatric ophthalmologist Dr. Mitchell Strominger is set to host a virtual Walk with a Doc event on Sunday, June 14 at 10 a.m. for elementary school children and their parents. During this free event, Dr. Strominger will give a brief, kid-friendly talk about the importance of routine vision screenings and show parents how to conduct a vision screening with their kids at home. He will close out the morning session with a live Q&A. Following the event, families are encouraged to get outside and enjoy a walk in the great outdoors. The event is sponsored by Renown Children’s Hospital and free to participants, however you must register to receive the link to attend. “Vision is important for learning, experiencing new things and interacting with others, which is why it’s critical for children to get vision screenings early and routinely,” said Dr. Strominger. “The best time to screen a child’s vision is kindergarten through third grade as the cells in the brain responsible for vision are continuously developing up until age eight. If we detect vision problems early, we here at Renown Children’s Hospital have the expertise and technology to correct these vision problems and enable children to live healthy, productive lives.” Individuals who register for this event will be emailed a vision-screening sheet to help facilitate an at-home screening, as well as a form to send back to their child’s pediatrician or pediatric ophthalmologist upon completion to determine the best course of action. Dr. Strominger added, “Many parents and schools have put off vision screenings due to COVID- 19 school closings, hesitations of safely leaving their homes or potential financial costs. I am pleased to host this virtual event on behalf of Renown Children’s Hospital, to engage kids and parents in a conversation on the importance of vision and to remind the community that we are here to help and provide the care they need, both in-person and virtually—be it over a smart phone, tablet or computer screen.” This virtual event will take place in the newly renovated Fianna’s Healing Garden which re-opens later this month and has been funded 100% by donations through the Renown Health Foundation. Located in the heart of Renown Regional Medical Center, the healing garden serves as place to enjoy the serenity and beauty of the outdoors. Dr. Strominger is one of 26 pediatric subspecialists recruited to Renown Children’s Hospital since 2016, thanks to the Pennington Foundation's $7.5 million donation made to the non-profit Renown Health Foundation to expand children’s health services. June marks the four-year anniversary of the Nevada Chapter of the American Academy of Pediatrics’ (Nevada APP) participation in the national Walk with A Doc event. Dr. Strominger is the secretary and treasurer for the Nevada AAP. From pediatric specialties, 24/7 ER care and surgery, to imaging, pediatric ICU and child life specialists, Renown Children’s Hospital is dedicated to helping kids feel welcome, safe and well cared for. Through each visit, parents can expect the highest level of care for their child’s health and well-being from birth and beyond. To support Renown Children’s Hospital and help local children in need get access to vital health services like routine vision screenings, please visit the Renown Health Foundation. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, Renown Children’s Hospital, Renown Rehabilitation Hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.
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Healing Garden at Renown Expands Over 14,000 Square Feet
Expansion project celebrates the 10-year anniversary of Fianna’s Healing Garden; led by daughter Rebecca Dickson and brother Harvey Fennell. Renown Health Foundation announced today the re-opening of the newly renovated Fianna’s Healing Garden at Renown Regional Medical Center. Fianna Dickson Combs, a longtime Reno resident, business leader and master gardener, shared Renown’s belief in the healing power of nature. Fianna lost her battle to ovarian cancer in 2008 and her family and friends carried out her wishes after she passed away, opening the original healing garden in 2009 to benefit patients and caregivers. Today, the garden continues to grow – the expansion includes connected walking paths, fountain, benches and seating areas, additional sculptures and a grass area with a covered pavilion. Fianna’s Healing Garden is open to patients, their supporters and employees. Members of the media are invited to tour the garden on Monday, June 22 from 10 am – noon. Please bring a face mask and be prepared to receive a health screening upon entering. Donors and individuals from Renown Health Foundation will be available for interviews. Please call 775-691-7308 or email news@renown.org to RSVP by June 22 at 9:30 a.m. “For over a decade, our staff, patients and their loved ones have found peace and solace in spending time in Fianna’s Healing Garden,” said Tony Slonim, MD, D.Ph., president and CEO of Renown Health. “I’d like to express my sincere gratitude and thanks to all who played a role in the garden’s renovation, and those who bring such beauty to our campus. I hope everyone gets a chance to experience the garden’s healing effects, and with it, the beautiful legacy Fianna and her incredible family, continues today.” Key Features The expanded healing garden now spans 28,388 square feet and includes the following new features: More than 2,000 plants and trees Covered pavilion on the east side of the garden offers protection from the elements and can seat up to 75 people. Featured on the back wall of the pavilion is a stunning mural of Mt. Rose. Supported by the E. L. Wiegand Foundation 1,257 square feet of natural grass located in front of the pavilion, allowing garden guests a beautiful, relaxing spot to picnic. Supported by the Reno Aces Traditional rose garden featuring a variety of 20 different award-winning David Austin roses. Supported by the Fennell and Dickson families Weeping cherry tree dedicated to our healthcare heroes for their extraordinary efforts during the COVID-19 pandemic and to those in our community who lost their lives. Combs’ legacy is sustained through the work of her family, friends and community members. Fianna’s eldest daughter Rebecca Dickson and her brother, Harvey Fennell, played an important role in the expansion and helped lead the effort to generate over $800,000 in community support. Fianna’s other brother, Thomas M. Fennell, designed the garden’s new pavilion. Greg Walaitis, chief development officer of Renown Health Foundation said, “On behalf of Renown Health Foundation, we would like to thank Becca Dickson, Harvey and Nancy Fennell for all their hard work and leadership on this project. They knew Fianna’s vision and brought together the community support to make it a stunning reality. We thank them for their extraordinary gift of this Garden to help improve the health and wellness of patients, families and caregivers.” “It brings me great joy knowing my mother’s contribution to Renown has already made a difference in the lives of countless individuals in need of comfort and relief,” said Dickson. “The renovated garden has even more places to sit, reflect, walk, picnic, read or talk, all while embracing nature’s beauty. I can think of no better way to honor my mother’s legacy, and I’m incredibly grateful for the support of our friends and family to bring this project to life.” Ways to Support Fianna’s Healing Garden Make a gift at renown.org/give Call Renown Health Foundation at 775-982-5545 Mail a check to Renown Health Foundation, 1155 Mill St., O2, Reno, NV 89502 Venmo: @RenownFoundation Special Thanks Renown Health Foundation would like to thank the following organizations and individuals, for the garden expansion would be impossible without their support: E. L. Wiegand Foundation Reno Aces Harvey and Nancy Fennell Rebecca Dickson Thomas M. Fennell, Fennell-Purifoy Architects Estelle J. Kelsey Foundation Monroe/Schuler Foundation Thelma and Thomas Hart Foundation E.L. Cord Foundation Marie Crowley Foundation Jerry and Roxie Enneking Dr. David and Jennifer Smith David Geddes Victor Bucher Cary Lurie Renown Employees Architect: Dale Cox Architects Landscaping: Reno Green Landscaping Contractor & Builder: Clark/Sullivan Construction Sounds of Garden: Sierra Integrated Systems “My belief is that nature is the most healing element in our environment, it brings us to a more natural and comfortable place within ourselves” - Fianna Dickson Combs About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, Renown Children’s Hospital, Renown Rehabilitation Hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.
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Panda Express Donates PPE and Orange Chicken to Renown Children's Hospital
Panda donates 26,000 masks, cash donation and Orange Chicken Love to local healthcare heroes. Renown Health Foundation announced today that Panda Express®, through its philanthropic arm Panda Cares, has donated 26,000 personal protective masks to healthcare workers as part of the American Chinese restaurant brand’s ongoing commitment to supporting medical professionals on the frontlines of Reno, Nevada. “At Panda, we are deeply appreciative to Renown Children’s Hospital and thank every staff member for their heroic work to serve those in need, especially the children and families in our community. We hope that these donations not only provide physical support but also encouragement to continue to fight the good fight!” said Peggy Cherng, co-CEO and co-founder of Panda Restaurant Group. “These heroic men and women continue to dedicate their lives to save the loved ones of others, and we are honored to contribute in this way and provide some comfort and care during this difficult time. Thank you to our guests’ generosity to make these donations happen—we are stronger together, as one community. ”With shortage of masks in the wake of the COVID-19 pandemic, this donation fulfills an essential need to ensure the health and well-being of the hospital staff and their patients. The Panda Express donation includes: 26,000 Surgical Masks $30,000 Cash Donation - to be used exclusively to purchase PPE 200 hot Panda Express® meals for frontline healthcare heroes serving the COVID-19 units Renown Children’s is the only dedicated children’s hospital in northern Nevada, offering emergency pediatric care, programs and services for families from a 100,000 square mile area, from Sacramento, CA to Salt Lake City, Utah. Renown Children’s provides the area’s only Children’s Emergency Room, Pediatric ICU (PICU), children’s imaging center and the largest neonatal ICU (NICU), a level III intensive care unit. “Led by a team of 22 pediatric physician specialists, Renown Children’s clinicians provide over 50,000 patient visits annually, offering an exceptional level of care to help families. As a testimony to the community’s confidence in the care provided, and our generous donors, we now care for 9 out of 10 children right here at home, in northern Nevada. Formerly, families had to travel out of our area to receive pediatric specialty care,” said Larry Duncan, Vice President of Pediatrics and Surgery & Administrator, Renown Children's Hospital. “We thank the co-CEOs and co-founders of Panda Express Andrew and Peggy Cherng and all of the Panda associates for their fundraising and this generous and important donation. We are prepared- always, to care for our community and our children. We are very grateful for our long-term partnership with the local Panda Express restaurant team, who are always there for us,” said Tony Slonim, MD, D.Ph., president and CEO, Renown Health. Since the partnership began with local Panda Express restaurants in 2007, funds raised in support of Renown have provided almost a half-a-million dollars in support to benefit patients and families at Renown Children’s Hospital, including: Giraffe Omni-beds for the Neonatal Intensive Care Unit; Ultrasound machine for the Children’s ER; Panda warmers and an Accuvein machine which locates the veins beneath the skin’s surface; Child Life Program to support sick patients and families; Meeting room in the Children’s Specialty Center; In-kind donations, volunteer time and support of local events such as the University of Nevada- Reno, Wolf Pack Dance Marathon. “We are very fortunate to have such generous partners like Panda Express. They truly want to help our patients and their families, as well as our pediatric healthcare teams. They’ve been working with Renown Health Foundation to support Renown Children’s Hospital for several years and have inspired us with their generosity and willingness to help children,” said Greg Walaitis, Chief Development Officer, Renown Health Foundation. “It also comes at the time when children across the country are at risk for COVID-19 and a new condition called Multisystem Inflammatory Syndrome in Children (MIS-C). This is serious illness whereby different body parts become inflamed and the child requires admission to a Pediatric Intensive Care Unit. MIS-C is a serious condition, even deadly occasionally, but most children who were diagnosed with this condition have gotten better with medical care. The exact cause of MIS-C is still being investigated, but we know that many children with MIS-C had a COVID- 19 infection, or had been physically close to someone with COVID-19. As we too are dealing with these new medical challenges, we value community support and this donation from Panda Cares is most appreciated,” said Max J. Coppes M.D., Professor & Nell J. Redfield Chair of Pediatrics, Physician-in-Chief, Renown Children’s Hospital. Ways to Support Renown Children’s Hospital Make a gift at renown.org/give Call Renown Health Foundation at 775-982-5545 Mail a check to Renown Health Foundation, 1155 Mill St., O2, Reno, NV 89502 Venmo: @RenownFoundation About Panda Express® On a mission to inspire better lives, Panda Express, home of American Chinese comfort food, is the largest Asian dining concept in the U.S. Family-owned and operated since 1983 by co-founders and co-CEOs Andrew and Peggy Cherng, Panda Express is best known for creating a wide variety of industry-first recipes, including its best seller the Original Orange Chicken® and award-winning Honey Walnut Shrimp, which have defined the category of authentic American Chinese cuisine. Each dish at Panda Express, including the Wok Smart® selections, is thoughtfully crafted with quality ingredients and inspired by bold Chinese flavors and culinary principles. The restaurant brand has more than 2,200 locations throughout the U.S. and has introduced American Chinese cuisine to more than ten international countries. Powered by this global family of associates, Panda Cares, the organization's philanthropic arm, has raised more than $212 million and countless volunteer hours in bettering the health and education for over 12 million youths as well as supporting communities in need since 1999. In 2020, Panda established the Panda Cares Scholars Program to provide the necessary funding, academic support and leadership development to help high school and college students learn, lead and thrive towards a bright future. For more information, visit pandaexpress.com, or find us on Facebook, Twitter or Instagram. About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.
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Renown Celebrates Pride Month and LGBTQ+ Communities with Love
Rainbow lights illuminate Renown’s iconic “LOVE” sculpture, and powerful employee stories shared during Pride Month. Reno, Nev. (June 16, 2020) –In celebration of Pride Month and Reno’s LGBTQ+ communities, Renown’s LOVE sculpture, a one-ton, welded aluminum artwork with letters 10-feet tall and eight-feet wide, will be illuminated by rainbow LED lights throughout the month of June. LOVE is located at Renown Regional Medical Center’s main entrance at 1155 Mill Street in Reno, Nev. and visible to vehicular and pedestrian traffic along the Mill Street and Ryland Street corridors. Dr. Tony Slonim, president and CEO of Renown says, “At Renown, we are proud to support our LGBTQ+ communities. During Pride Month and beyond, we are honored to offer an inclusive, safe environment for our staff and patients—one that celebrates diversity in all its forms. The LOVE sculpture has already brought a bright light into our world, and I look forward to the joy it will bring to everyone who gets to see it in rainbow colors.” In commemoration of Pride Month, Renown is committed to highlighting some of the LGBTQ+ individuals who make up a portion of its 7,000 employees. Sean Savoy, Renown’s manager of spiritual care, shares how his experiences as a gay man positively affect his career in spiritual healing and the compassion he shows others. "The foundation of spiritual care is compassion – being with people in need by caring, supporting, and showing empathy, and promoting a sense of well-being,” said Savoy. Being a member of the LGBTQ+ community informs that deep sense of compassion and empathy in a very special and unique way.I have found the intersectionality of my gay and spiritual selves has been a blessing in my life." Created by artist Laura Kimpton and fabricated by Jeff Schomberg, the LOVE sculpture first appeared at Burning Man in 2019. Thanks to a partnership with non-profit Artown, the sculpture debuted at Renown in April of 2020, and since served as a symbol of hope and determination for hospital staff, patients and community members amid the COVID-19 pandemic. Generous donors and the Renown Health Foundation funded the sculpture’s instillation. ### About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org. Media Contact: Public Relations M: 775-691-7308 E: news@renown.org
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Renown Health Awarded Nearly 1 Million Grant from the FCC
Funds used to stand up virtual screenings, purchase telehealth equipment, provide virtual care and enhance remote monitoring services to help keep the community safe Renown Health Foundation announced today that it is the recipient of a $977,720 grant from the Federal Communications Commission (FCC) for its COVID-19 Telehealth Program. The funding will be used to offset the expenses of various telehealth programs implemented during the current COVID-19 pandemic. A portion of the grant will also be used to help Renown expand its remote monitoring capabilities, reshaping the way patients receive care from the comfort of their homes. “Virtual technology is shaping the future of medicine and how we deliver care to our patients,” said Tony Slonim, MD, DrPH, president and CEO of Renown Health. “It’s convenient, fast, reliable and accessible to everyone with a mobile device. Amid the COVID-19 pandemic, I have witnessed the incredible power of technology to ensure our patients receive quality care when and where they need it. I look forward to the future of digital health as we continue expanding our virtual service offerings, contributing to a happier, healthier community.” Renown will use a portion of the funding to offset expenses incurred to establish the virtual COVID-19 visit screenings for the pandemic. These on-line, virtual visits allowed individuals with signs of respiratory illness across Nevada and California to be screened by a care provider for COVID-19. Previously, a screening was required for patients to receive a test, making this a critical tool to help our region flatten the curve. The grant will also support Renown’s efforts to introduce a dedicated platform to enable all specialists and urgent care providers to deliver virtual care to patients, if their care needs can be met through a virtual platform. These visits have been essential as community members continue to practice physical distancing and many live in rural communities. “We are incredibly thankful for the support of the FCC, as this grant has already played a huge role in the way our community receives the care they need and deserve,” said Renown’s chief development officer, Greg Walaitis. “During the COVID-19 pandemic and beyond, it will help us ensure all patients in our area have access to care from their homes or nearby locations.” Furthermore, the grant will support some of the technology and equipment used in Renown’s Alternate Care Site located in its Mill Street Parking structure. “Though we are fortunate our Alternate Care Site remains unused today, the facility is equipped with computers and tablets embedded with telehealth solutions, all supported by the FCC grant,” said Renown’s director of telehealth, Mitchell Fong. “This technology would allow our providers to treat and monitor our patients with COVID-19 without being exposed to the virus, so they can remain healthy and a vital part of the care team where they are needed most.” Renown purchased video conference software licenses to support these virtual programs. Aside from connecting patients to care providers, the technology was used to enhance a patient’s hospital stay and make them feel more emotionally comfortable and connected. “Before initiating our Patient Supporter program, we weren’t allowing visitors in our hospitals due to the pandemic to help keep patients, staff and our community safe,” said Fong. “The purchase of video conferencing licenses helped patients from all hospital units connect with loved ones via videoconferencing calls facilitated by their care providers. We know these interactions are an important aspect of a patient’s healing experience, and the FCC grant made it possible for countless patients to stay in touch with their external support networks.” Finally, the FCC funding will allow Renown to expand and enhance its remote monitoring services, particularly for hospital patients who have recovered from COVID-19. Renown is currently exploring tools for providers to virtually – and seamlessly – monitor and track their patient’s oxygen levels, among other vitals, once they go home. This will aid in smooth and efficient transitional care, as the recovery period after a patient is discharged from the hospital is considered exceptionally critical. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, Renown Children’s Hospital, Renown Rehabilitation Hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.
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Renown Patients Encouraged to Have One Supporter Accompany Them to Medical Visit or Hospital Stay
Embraces patient and family-centered care, enhanced safety measures and new visiting hours. Today, Renown Health announced the Patient Supporter program, recognizing the important role that family and friends play in the healing, recovery and care of patients and serve as integral members of the health care team. With a continued decline in COVID-19 patients and the move to Phase 2 of Governor Sisolak’s Silver State Stabilization program, and in alignment with the Nevada Hospital Association, Renown hospitals and medical practices are now allowing limited visitors for non-COVID-19 patients and have put extra safety measures in place to protect patients, visitors and healthcare employees. One healthy adult Patient Supporter may now accompany a patient to their Renown medical visit or hospital stay. Tony Slonim, MD, DrPH, President & CEO of Renown said, “We live by our values of caring, integrity, collaboration and excellence. We believe in ‘person-centered care,’ an approach that embraces the perspective of the patient and their loved ones, while promoting a healthy, encouraging environment for caregivers and addressing the health needs of our community.” At Renown, "family" is defined by the patient. The patient may designate anyone they choose as their Patient Supporter. The Patient Supporter may be asked to assist the health care team with communications to other family members and friends, participate in training and education activities and assist the patient with complying with care and medication instructions. Jen Richards, PhD, RN, Chief Nursing Officer for Acute Services explained, “The partnership between patients, families and healthcare providers is based on the understanding that everyone's role is important. What we do together is greater than what any of us can do alone. Involving families in the patient's care supports the healing process and can improve the outcome. This belief shapes our work, our services and the care we provide.” Beginning today, each patient may be accompanied by one healthy adult Patient Supporter. Enhanced safety measures in place include across all Renown sites to safeguard health include: • Wearing a mask at all times; • Observing hand hygiene practices; • Conducting health screenings upon each entry; • Implementing strict social distancing protocols; • Extra cleaning and disinfection of high-touch, public surface areas. In alignment with the state-wide guidelines, visitors will be limited to one Patient Supporter per patient and be able to access hospitals as noted: • Renown Children’s Hospital: Open access. (Two parents and/or guardians may be designated as Patient Supporters, however, due to current space constraints, we ask that you visit one at a time). • Renown Regional Medical Center and Renown South Meadows Medical Center, 3 pm-8 pm • Renown Rehabilitation Hospital, 9 am-4 pm partnerships; the importance of including trusted support people in your care; Nutrition; the nurturing aspect of food; https://www.renown.org/find/renown-regional-medical- center/shops-at-renown/ Spirituality; wellness resources and the Spiritual Center & Estelle J. Kelsey Interfaith Sanctuary https://www.renown.org/explore/spiritual-care/interfaith-spiritual-center/ Healing arts, including art, music, Fianna’s Healing Garden and The John & Sue Dermody Children’s Healing Garden, serene environment designed to promote patient healing and environments conducive to health Physical, emotional safety, security and patient confidentiality. There are multiple ways to support patients at Renown Regional Medical Center, South Meadows Medical Center, Renown Children’s Hospital or Renown Rehabilitation Hospital. You can send a personalized message to a loved one and it will be hand-delivered to patients staying overnight. https://www.uat.renown.org/interact/contact-a-patient/. Staff are pleased to arrange video calls with loved ones. To speak with a patient, call 775-982-4100. Renown Care Providers Are Fighting the Good Fight For You. You may send a Thank You note or make a donation to support their efforts at https://www.renown.org/donations-covid-19/. For more detailed information on the Patient Supporter program visit https://www.renown.org/interact/ Please see b-roll to accompany this story here. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.
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Renown Health Awards Grants to Area Organizations Addressing Diversity and Inclusiveness
Funds used to support those addressing demographic diversity and Social Determinants of Health to improve the health of our community. Renown Health, in keeping with its mission, vision and values and the organization’s long-standing commitment to addressing the social determinants of health, announced today it will make available up to $20,000 in fiscal year 2020 to fund projects and organizations aiming to increase the presence and participation of women, racial and ethnic minorities, LBGTQ+ people, people with disabilities, people of low socioeconomic status, and other underrepresented groups. Renown Health strongly prefers proposals that convincingly demonstrate their potential to improve the health and wellness of northern Nevadans. The organization wishes to express its interest in supporting programs that enhance collaboration, health literacy and communication, and enhance cultural competency. “Improving the health of our community is the foundation of our work. Our mission, vision and values are the essence of what makes us Renown. We are committed to fostering an environment of diversity, inclusion and cultural competence where all are appreciated, fully engaged and motivated to make a genuine, positive difference in the health and well-being of the people and communities we serve,” said Tony Slonim, MD, DrPH, Renown’s President & CEO. As the Kaiser Family Foundation noted in recent research: “Researchers found that social factors, including education, racial segregation, social supports, and poverty accounted for over a third of total deaths in the United States in a year.” https://www.ajmc.com/contributor/sophia- bernazzani/2016/05/the-importance-of-considering-the-social-determinants-of-health# Annie Zucker, manager of Community Impact at Renown adds, “Social Determinants of Health have a major impact on health outcomes—especially for the most vulnerable populations. I am proud that Renown, as a not-for-profit healthcare organization, considers social determinants of health to enable more compassionate and comprehensive healthcare for the patients and families we serve.” According to the CDC, it has been well-established that poverty inhibits access to healthy foods and safe neighborhoods, and that higher levels of education influence better health. The impact of such factors on health is defined by Healthy People 2020 as social determinants of health: “Social determinants of health are conditions in the environments in which people are born, live, learn, work, play, worship, and age that affect a wide range of health, functioning, and quality-of-life outcomes and risks.” When resources are available to overcome negative social determinants of health, they can have a significant impact on improving population health outcomes. “Through diversity, inclusiveness and cultural competence we are able to better understand and respond to the health needs of our communities. We are committed to continually cultivating an environment of cultural inclusiveness. When you have a culture that acknowledges and engages everyone, the opportunities for personal growth and organizational effectiveness are limitless,” said Hector Boirie, MBA, Chief Strategy Officer. “Renown Health provides access to care with dignity and respect for all. We recognize and respect every human being, regardless of race, creed, gender, age, handicap, national origin or ability to pay. We give competent, considerate and respectful care in a safe setting that fosters a person’s comfort and dignity and is free from all forms of abuse and harassment, including gender identity or gender expression,” says Melinda Mendoza, BSN, JD, CPC, CHC, CHPC, Chief Compliance Officer. “This is a Renown Health patient right and we are proud of our organizational commitment.” Renown Health is also an Equal Opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. “I am so pleased to serve as Renown’s Chief Financial Officer. Less than 13% of the CFOs in the US are women. How proud I am to help lead an organization that focuses on attracting talent based on individual competency and kindness, rather than gender, race, religion or sexual orientation,” says Ann Beck. Renown Health strongly prefers proposals totaling approximately $2,500 or less as they anticipate funding 8 organizations. Renown Health has made this additional funding available for fiscal year 2020. It normally funds projects for only 6 months at a time, and Renown welcomes applications for renewal funding in subsequent years. All non-profit 501c3 organizations with offices serving residents of northern Nevada are invited to submit proposals by Thursday, June 25 2020. Renown Health will review proposals and make funding decisions by Monday, June 29, 2020. Renown Health will disburse grant funds by Tuesday, June 30, 2020. As non-profit hospitals, Renown must meet community benefit requirements to qualify for tax- exempt status, this includes funding programs that respond to public health needs and improve overall community health. To submit a ‘Renown supports Diversity & Inclusivity grant proposal,’ fill out the grant proposal submission form. For questions, contact Annie Zucker, manager of Community Impact at azucker@renown.org. About Renown Health Renown Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, Renown Children’s Hospital, Renown Rehabilitation Hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.
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Renown Health In-House Lab Now Processing COVID-19 Tests for Patients and Care Providers
Expanded test processing capabilities is resulting in faster test results, lessening the load on the state lab, and helping keep patients, care providers and the community safe. Renown Health announced today that its in-house laboratory is now able to process up to 500 COVID-19 tests for hospital patients and care providers each day. The organization has invested in expanded test processing capabilities to better serve the community amid the coronavirus pandemic, and to increase testing available across the state. Next month, Renown anticipates continuing to further expand testing capacity and doubling its capacity to be able to provide 1,000 tests per day in preparation for the continued response to the pandemic. “The COVID-19 pandemic is not going away- it is still with us. I am concerned by the number of new cases and hospitalizations we are seeing across northern Nevada. We must do more testing. We need broader capabilities around making sure we have broad-scale surge testing available, so we can help people identify if they have COVID-19 or not,” said Tony Slonim, MD, DrPH, Renown’s President & CEO. “If I could test 60,000 people in northern Nevada for COVID-19, like we did for the Healthy Nevada Project, we could better understand with data and facts the proportion of people who actually have COVID-19 versus those that just have the sniffles and a cold.” Launched in 2016, the Healthy Nevada Project https://healthynv.org/ is a community-based population study where free genetic testing is provided to thousands of Nevadans to learn about the health of the community and each person’s genetic risks. As of Tuesday, 2,286 people in northern Nevada have been tested, and positive cases were nearing 700. Seventy four people in northern Nevada have died; 1,526 have recovered. https://www.washoecounty.us/ Dr. Slonim says it would help him and others make important decisions and plans for coronavirus with evidence. He wants to be able to test many more individuals across northern Nevada. “Testing is pivotal upstream, so you can prevent consequences downstream,” said Dawn D. Ahner, DSc, FACHE, Chief Operating Officer – Renown Acute Services. “By processing our own tests, we’ve reduced the turnaround to receive results to just 12-24 hours, which will have a profoundly positive impact on our community, and lightens the load on the State lab. “Testing is an incredibly important tool in our fight against coronavirus,” said Tim Stephens, vice president of ancillary services. “There's no 100% perfect test, however, the PCR tests are so incredibly sensitive, that when done perfectly, have a very low false-positive rate. Certified labs like Renown’s use a number of procedures to reduce the risk of false test results.” “The expansion of our lab’s new testing capabilities during this time is a testament to the innovative and important work being done here at Renown,” said Erik Olson, CEO of Renown Regional Medical Center. “Throughout the pandemic, our ancillary team, which includes services like laboratory, radiology and pharmacy, has been quick to adapt to the needs of our patients and our community. I am pleased that we are able to generate critical test results for patients and providers as we continue the fight against COVID-19 and go the extra mile for safety.” Going the extra mile for safety As an added safety measure, acute hospital patients; patients preparing for surgery, and care providers who may have come into contact with those positive for COVID-19, are among those that receive mandatory PCR testing from Renown at this time. For patients receiving hospital care, these tests help determine if patients should be placed in a designated area of the hospital to mitigate the risk of transmission to those not infected. Furthermore, all surgery patients are tested ahead of their surgery and self-quarantine prior to their surgical procedure at Renown Regional Medical Center and Renown South Meadows Medical Center. How do PCR tests work? PCR tests use a sample of mucus typically taken from a person's nose or throat. The test looks for the genetic material of the coronavirus, using a technology called PCR to detect if the viral genetic material is present. Those actively infected with the virus will show the existence of that material. Individuals who think they should be tested for COVID-19 are encouraged to call their medical provider or contact the Washoe County Health District at 775-328-2427 for a risk assessment. For up-to-date information on Renown’s approach to keeping our community safe, visit our website at renown.org/covid-19/. Please see b-roll for this story here. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, Renown Children’s Hospital, Renown Rehabilitation Hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.
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Dispatch Health Partners & Renown to Provide In-Home Medical Care
Hospital network brings high-quality, affordable, on-demand acute care to local residents. DispatchHealth, a provider of in-home medical care, today announced a partnership with Renown Health to provide Reno/Sparks residents with high- quality medical care in the comfort of their homes. The partnership aims to provide patients with another option for safe access to medical care during the COVID-19 pandemic and beyond. DispatchHealth and Renown’s goal is to offer the most vulnerable patients at-home care options if it is in the best interest of their health needs. DispatchHealth’s model is uniquely positioned to help treat an extensive range of common to complex injuries and illnesses, including but not limited to urinary tract infections, dehydration, fall injuries, nausea, sutures and more and is accepted by most major insurance plans. If a patient is uninsured, there is a flat fee of $275, which includes all medications administered and lab tests on site. “It’s more important than ever to be able to offer patients convenient, high-acuity medical care that is also cost-efficient,” said Bill Butcher, regional market director, DispatchHealth. “The partnership with Renown Health provides safe care for people without them having to leave their home, helping to ensure community members get the right care at the right place at the right time.” Patients requiring medical services for sudden or urgent illness, such as sore throat or skin rashes, can request care by going to the DispatchHealth website, accessing the free mobile app or calling 775-439-1529. Once contacted, the medical team arrives within a few hours to treat the patient in their place of need and consists of either a physician assistant or nurse practitioner, along with a medical technician. DispatchHealth’s medical teams wear appropriate personal protective equipment (PPE) during all visits, including masks, gloves, and protective eyewear. Additionally, kits and devices are sanitized during and between visits. The medical team is able to perform a variety of advanced tests and treatments, ranging from blood tests to a 12-lead EKG, to IV fluids and more. To ensure continuity of care, DispatchHealth provides a detailed report to each primary care physician, living community, or a home health agency, in addition to electronically sending prescriptions to a patient’s pharmacy if needed. For emergencies, including but not limited to, chest pain, signs of a stroke, allergic reactions or severe injuries, individuals are urged to call 911 and seek safe, acute care in one of Renown’s emergency rooms. Renown has a variety of safety measures in place contributing to the overall health and safety of its patients and staff. Learn more about Renown’s commitment to keeping the community safe. “Renown is focused on the well-being of our patients and community. Our goal is to improve health through proactive community-based prevention, while creating the best healthcare system for those with acute and chronic disease,” said Dr. Tony Slonim, president and CEO of Renown Health. “We strive to find innovative ways to serve our community and are pleased to partner with DispatchHealth to bring affordable, on-demand in-home emergent and urgent healthcare delivery to patients in the Reno/Sparks area. In light of the COVID-19 pandemic, Renown and DispatchHealth worked diligently to accelerate the launch of this program in our community to help us continue fighting the good fight against the virus.” Renown accelerated the launch of DispatchHealth in order to help fulfil its mission of making a genuine difference in the health and well-being of the people and communities it serves. The first mobile medical vehicle arrived in-market on April 20 and a second vehicle will be operational May 19. DispatchHealth is available in 19 markets across the U.S., including Las Vegas and the Reno area from 8 a.m. to 8 p.m. local time, seven days a week, 365 days a year, including holidays. Hours of service will expand to 8 a.m. to 10 p.m. with the launch of the second vehicle on May 19. About DispatchHealth DispatchHealth has redefined healthcare delivery to offer on-demand acute care and advanced medical care for people of all ages in the comfort of their own home. DispatchHealth's emergency trained medical teams are equipped with all the tools necessary to treat common to complex injuries and illnesses. DispatchHealth works closely with payers, providers, health systems and others to deliver care in the home to reduce unnecessary emergency room visits, as well as hospital stays and readmissions. A visit with DispatchHealth typically costs 80-90 percent less than the average emergency room visit. Acute care medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via app, online or a quick phone call. Advanced Care and Extended Care patients must be referred by a healthcare professional. DispatchHealth is partnered with most major insurance companies. For more information, visit DispatchHealth.com. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.
Read More About Dispatch Health Partners & Renown to Provide In-Home Medical Care