Navigating Your Medical Bills & Health Insurance
Renown Health is here to provide a smooth billing and health insurance experience.
Make a Payment Online
Make a fast, secure, and convenient online payment using a credit card, debit card or eCheck. This requires a statement that has a QR code or Pay by Phone Code.
Pay a BillMake a Guest Payment Online
Make a fast, secure and convenient online payment using a credit card, debit card, or eCheck. If your statement does not contain a QR code or Pay by Phone Code, or you don't have a MyChart account, you can still pay online as a guest! All you need is your account number and guarantor last name.
Pay as GuestYour Rights and Protection
When you receive emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you should not be charged more than your plan’s copayments, coinsurance and/or deductible.Surprise Billing Disclosure Notice (PDF)
Surprise Billing Disclosure Notice - Mandarin (PDF)
Good Faith Estimate
When we do not have insurance information on file for an upcoming visit, we will provide you with a Good Faith Estimate of the cost of items and services that are reasonably expected for your health care needs and that is based on information known at the time it was created. To learn more about your rights pertaining to the No Surprise Billing Act and the Good Faith Estimate requirements, please visit CMS.gov or call 1-800-985-3059.Good Faith Estimate (PDF)
Good Faith Estimate - Mandarin (PDF)
Accepted Insurance Plans
View the insurance carriers accepted at each Renown Health location.
View Participating PayorsHometown Health
Explore insurance plans from Renown’s own insurance company, Hometown Health.
Shop for a PlanPricing Transparency
We value transparency and provide a list of pricing (known as a charge table) for Renown's medical services.
Learn More and Access Charge TablesWeblinks for Billing Vendors
Professional billing vendors can access claim status links and policy information for insurance plans accepted by Renown Health below.
Renown PB Insurance Payer WeblinksContact Renown Billing
Hospital Cost Estimates
Automated Payments Over the Phone
Please have your Pay by Phone code available. This is located on your billing statement
General Billing Questions
775-982-4130 or 1-866-691-0284
Financial Assistance
Additional Services
For assistance applying for the Nevada Medicaid program and Nevada Healthcare Marketplace
Send a MyChart message
Billing Frequently Asked Questions
Healthcare, insurance and billing can be complex and confusing. However, we try to streamline that process and make it as easy as possible for our patients to pay their bills. On this page you'll find answers to the common billing and insurance questions.
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How does Renown's billing work?
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What will I owe?
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What is Renown’s payment policy?
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Why do I see the same items on the doctor’s charges as I do for the hospital’s charges?
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What is the difference between Preventative and Diagnostic coded services?
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Why was my final charge more than my estimate?
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What happens if my paid estimate exceeds my final charge?
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What is Guarantor Billing?
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Who is Patientco?
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What is the PatientWallet?
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Where and how can I make payments?
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What are my payment plan options?
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What is ClearBalance and how can it help me with my payment plan needs?
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Why does Renown integrate with Patientco and ClearBalance?
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Need assistance paying for your care?
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How do I change my billing preferences?
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Glossary of Key Billing Terms