Social Media Policy

We invite you to connect with us. Please take a moment to review our Visitor Guidelines for Renown Health Web Pages and Social Networks.

Information you share on Renown Health social media sites is public and can be viewed by all Internet users. Our sites are for informational and networking purposes only, and should not be used to replace the relationship that exists between you and your healthcare provider.

The information posted on any of our social media platforms should not be considered medical advice and should not replace a consultation with your healthcare professional. All links and websites found on Renown Health’s social media sites are provided as a service to readers but do not constitute an endorsement of those sites by Renown. Renown is not responsible for the content of external Web sites.

Please contact your healthcare provider for specific medical advice and/or treatment recommendations.


Social Media Interaction

Renown Health is not responsible for the content of any comments or responses posted to any website or social media site. Comments are encouraged; however, Renown Health reserves the right to moderate comments on its social media sites as necessary to prevent medical, personal and confidential information from being posted. Renown Health operates and monitors our websites and social media Monday through Friday between 8:00 a.m. and 5:00 p.m.; any comments that come in after those hours will be responded to the next business day. Please exercise caution when posting medical information. Do not share personally identifiable information such as your location, medical record number, financial information, etc. Remember once something is posted online, many people can read your words for months or even years. Comments and other posts are subject to review by Renown Health. Those that do not abide by these policies and additional policies governed by the social media site will be removed.

Renown Health will remove the following types of comments:

  • Spam or solicitation
  • Personal attacks
  • Profanity
  • Off-topic commentary
  • Comments containing advertisements about goods or services, or announcements about news or events not related to Renown Health's Purpose.


Patient Privacy

Renown Health is not permitted to disclose the following:

  • Patient information
  • Customer information
  • Protected health information (PHI) or personally identifiable patient information

If you have a personal concern related to Renown Health’s services, contact Renown Health directly at 775-982-4100 and ask to speak with the manager of the patient care area responsible for your care. You may also contact the Patient Relations Coordinator at 775-982-4314 or send us an e-mail at or direct message and it will be forwarded to the appropriate department to address your concerns.

Please contact your physician for specific advice and/or treatment recommendations.

If you are a Renown Health patient, please make sure to read Your Rights & Responsibilities.

Call 911 in the case of any emergency.