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    • Heart Care
    • Employees
    • Renown Health

    Department Spotlight: Outpatient Cardiology

    Celebrate American Heart Month this February with the Outpatient Cardiology department at Renown Health!  The heart provides life for us every day. After all, without a functioning heart, there would be no human life to begin with. Therefore, keeping it beating healthily - is not a luxury – it's a necessity. For such a vital everyday organ, there is a team - specifically dedicated to taking care of your heart, well, every day!  Meet the Outpatient Cardiology team, a member of the Renown Institute for Heart and Vascular Health. Being treated for a heart condition is one step – ongoing maintenance is another. And this is the team to help patients do exactly that: stay on top of their heart health so they can continue to live their lives to the fullest.  The Heartbeat of Patient Care Renown Health’s Outpatient Cardiology team is a group of passionate professionals united by a common mission: to provide exceptional, compassionate care that empowers patients on their heart health journey.  On the provider side of the coin, our cardiology physicians and nurse practitioners work together to ensure that patients with heart issues, especially electrical heart conditions such as arrhythmias, are given precise care. Their role involves diagnosing and managing their patients’ care to improve treatment plans, all aided by talented nurses and medical assistants.  “My day primarily consists of electrical issues of the heart,” said Michael Thompson, APRN, Clinical Nurse Specialist. “I do see general cardiology and heart failure needs as well, as all of these can have overlap.”  In Outpatient Cardiology, technology is king. In fact, this department is home to special equipment tailored specifically for heart care patients. The work of our monitor technicians and cardiac device coordinators is key in making sure that heart data is accurately captured, which helps our providers make informed decisions about patient care.  “I enroll all the mail/ship outpatient cardiac monitors as well as take care of any phone calls and MyChart questions or issues,” said Dolly Sevigny, Cardiology Monitor Technician. “My afternoon consists of placing the Cardiac Heart Monitor on patients and monitoring removals if patients are uncomfortable doing this themselves.   Every good department is backed by a stellar front-office team, and Outpatient Cardiology is no different. Their patient access representatives are often the first point of contact for patients, setting the stage for a positive experience at the office.  “We are the front line of Outpatient Cardiology; we are the faces all the patients see first,” said Brittney Hughes, Patient Access Representative Lead. “It is important for us to make a good impression and make every patient feel welcome. We handle insurance questions, scheduling, being on the lookout for symptomatic patients and much more!”  Helping out behind-the-scenes, you’ll find the physician scheduling coordinators. They are experts at ensuring everything related to scheduling, billing and documentation runs smoothly so patients can rest assured that the administrative and financial aspects of their care are taken care of.  “In my role on the Outpatient Cardiology team, I handle a variety of tasks,” said Maddie Briede, Physician Scheduling Coordinator. “I ensure that the charges dropped into patient accounts after visits are accurate. I also manage the monthly work relative value unit (wRVU) process, gathering data from both Renown and outside facilities on what our doctors have read – like Echocardiograms, Stress Tests and EKGs – and create invoices for these facilities.”  As you can tell, like other health services at Renown, individualized care for each patient is a must for this department. By prioritizing patient-centered care and collaboration, the team strives to offer personalized care that meets each patient's unique needs.  “Patient care is always the most important component,” said Michael Thompson, APRN. “There is a collaborative approach with the mindset that the patient is always the first priority. Every patient is different and needs to be treated as such.”  We Have a Lot of Heart The heartfelt nature (pun intended) of the Outpatient Cardiology team can be felt from a mile away. Led by their caring and genuine attitudes, this team feels a special connection with Renown’s new mission, vision and values. Many of them agree that the value of Compassion resonates most with them – and for good reason.  “Renown's value of Compassion resonates with me the most because I believe that when you approach everything with compassion, all the other values naturally follow,” said Maddie Briede. “Acting with compassion in every interaction helps put people first, fosters strong collaboration and ensures that integrity and excellence are maintained in everything we do.”  “Compassion resonates with me,” added Brittney Hughes. “We on the front lines make sure every patient is cared for, and all questions have been answered. We really sympathize with every patient and their situation. Not one patient is the same.”  “Compassion and empathy are very important to me – to let every patient know that they are cared for and not forgotten.” added Dolly Sevigny. “Making a difference in their everyday lives is so rewarding.”  At Renown, our employee-led Culture Crew helps our teams bring our values to life. They are on a continual mission to discover the best ways that Renown can make a real impact on the way patients, team members and the community connect. Inspired by this mission, the Outpatient Cardiology started their very own Culture Crew, an initiative that has been well received by the entire team.  “One accomplishment I’m particularly proud of is the start of our team’s Culture Crew, which I serve as chair," said Maddie Briede. “It's been important to me to help create a space where we can get to know each other beyond just work, especially since we spend over 40 hours a week together. This initiative has been truly eye-opening, and I’ve loved working with the team to organize fun activities and events such as potlucks, snack bars and treasure hunts. It’s been rewarding to see my coworkers excited about something to look forward to outside of their usual responsibilities.   Collaboration is also a top Renown value and a value that this team takes seriously. After all, teamwork makes the dream work.  “I am most proud of our teamwork,” said Brittney Hughes. “We all pitch in where we can and fill in the gaps if we are short staffed. Our patient care is top of the line, and it shows through all of us!”  “I am most proud of the collaboration from everyone on our team, from inpatient to outpatient, and seeing the full circle of great care and the amazing outcome for our patients,” added Dolly Sevigny.  This department jumps at the opportunity to take advantage of cutting-edge technologies that improve patient outcomes, especially on the electrical cardiology side of things.  “I think the electrophysiology team is taking great strides to provide up-to-date, competent care for the community, bringing in the newest devices and procedures,” said Michael Thompson, APRN.  As the largest not-for-profit health system in the region, many of these team members feel drawn to Renown’s community impact and the opportunity to give back and care for those who need it. The non-profit mindset Renown carries inspires this team to go above and beyond every day for their patients.  “Being part of a not-for-profit health system like Renown is inspiring because it allows us to be a meaningful part of our community, providing care to those who truly need it,” said Maddie Briede. “It’s rewarding to know that the entire team – MAs, Device Team, RNs, leaders and providers – works together to make a difference in our patients' lives.”  “It makes me very proud that Renown is a not-for-profit organization,” added Dolly Sevigny. “I have had patients come from other states because they couldn't get help in their state due to insurance issues. Renown has saved many lives, including his. In the 17 or so years I have worked for Renown, I have always been very proud of where I work and have met some of the best people, coworkers and patients.”  With all that said, it’s obvious that not only do these professionals care for the heart, but they also have a lot of heart themselves as well. What could be better than that?  Open Your Heart to a Career in Cardiology So, now you have learned all about the passion and talents of our cardiology team members. How would it feel to join them? You can find out for yourself by applying for a career with Renown!   If you are a hard worker, put the needs of your patients at the forefront and lead with compassion, the Renown Institute for Heart & Vascular Health may be the ideal workplace for you.  “All of the employees in cardiology really work for our patients,” said Brittney Hughes. “We take pride in our patient care, and we work hard to meet the needs of all our patients. All our employes smile with kindness and accept our patients and any symptoms they might have. We are a very compassionate team!”  Our Outpatient Cardiology employees are masters at staying positive and believe fully that kindness and accountability goes a long way with both patients and fellow coworkers.   “A good coworker in Outpatient Cardiology is someone who is always ready to lend a hand when needed and supports the team,” said Maddie Briede. “They’re also someone you can share a laugh with, helping to make the work environment enjoyable, while still ensuring that tasks are completed.”  “What makes a good coworker in our department? Positivity, communication, and most of all, love – love makes the world a better place,” added Dolly Sevigny.  “It’s important for our team to have the ability to admit what you don’t know and to not be afraid to ask a question for the betterment of the patient,” added Michael Thompson, APRN.  Discover a career that cares about you in cardiology today. You’ll be welcomed with open arms by team members like those in the Outpatient Cardiology department, who cannot wait to change patients’ lives with you.  “I am now a senior citizen, and I have worked very hard for a long time; I am so grateful for this job, working with these great people who do the best they can for patients and each other,” said Dolly Sevigny. “I wanted to say thank you to this office and to the Renown hospital teams. I have worked in many different departments, and I am truly blessed to have been able to work with so many great people.”  “Outpatient Cardiology is such a wonderful team. I truly do love my job and am proud to be a part of this clinic,” closes Maddie Briede.

    Read More About Department Spotlight: Outpatient Cardiology

    • Renown Health
    • Expanding Care

    Specialty Care Now Closer to Home

    What Is Specialty Care? Sometimes, your health needs go beyond regular check-ups. That’s where specialty care comes in! Whether it’s heart health, surgery, or breast care, specialists focus on specific areas of medicine to provide expert care for more complex conditions. Big News: Care Just Got Easier Great care should be convenient—and now, it is! The new Specialty Care Center at Renown South Meadows brings top-notch technology, expanded services and patient-first care, all in one easy-to-access location. What’s New at the Specialty Care Center? A Modern, Patient-Friendly Space. This 121,000-square-foot facility is designed with your comfort and health in mind. Here’s what’s new: First Floor: A cutting-edge cardiac catheterization and electrophysiology lab to diagnose and treat heart conditions. A brand-new kitchen and dining facility, offering fresh and nutritious meal options for patients, visitors, and staff. Second Floor: An expanded surgical center with six new operating rooms doubling operating capacity, and equipped with robotic technology for more precise surgeries. Coming Soon (June 2025): The future home of the Conrad Breast Center will enhance breast health care by bringing advanced diagnostic and imaging services to our region.

    Read More About Specialty Care Now Closer to Home

    • Heart Care

    8 Reasons to See a Cardiologist

    While February is recognized as American Heart Month, it’s important to prioritize your heart health 365 days a year. Cardiologists play an integral role in our overall health and wellbeing – they are the experts when it comes to preventing and treating heart and vascular diseases. Dr. Jad Al Danaf of Renown Institute for Heart & Vascular Health shares eight reasons to visit a cardiologist. 1. Abnormal EKG The American Heart Association states an electrocardiogram, abbreviated as EKG or ECG, is a recording of the heart’s electrical activity to measure the rate and rhythm of the contractions in the upper and lower chambers of the heart. An EKG detects heart problems or abnormalities. If you have an EKG that shows abnormal results, you’ll want to see a cardiologist. An abnormal EKG can mean many things, such as irregular heart rate, heart rhythm abnormalities in the shape or size of the heart, medication side effects, and more. A cardiologist is most qualified to evaluate an abnormal EKG and determine the cause. 2. Family History of Heart Problems Knowing your family health history is essential to identify if you’re at risk for certain health conditions such as heart disease. For example, if you’re aware of anyone in your immediate family who had or has had heart problems or passed away from sudden cardiac death. In that case, you’ll want to discuss it with a cardiologist so they can determine if screenings, medications, or lifestyle changes are needed to help lower your risk. 3. Chest Pain or Shortness of Breath During Activity If you have chest pain or shortness of breath that starts or worsens with activity, it may indicate a heart problem, and you should schedule a visit with a cardiologist immediately. Severe chest pain might be a sign of a heart attack or other serious medical emergency. If you’re experiencing severe chest pain, shortness of breath, or any other signs of a heart attack, call 911 immediately. 4. High Blood Pressure Have you had a high blood pressure reading? If so, it’s recommended to consult with a cardiologist for further evaluation. High blood pressure puts you at risk for heart disease and stroke, as uncontrolled high blood pressure can damage arteries, reducing blood flow and oxygen to your heart and brain.

    Read More About 8 Reasons to See a Cardiologist

    • Heart Care

    6 Signs of Heart Failure

    Heart failure is a serious medical condition that occurs when the heart is unable to pump blood effectively, leading to a variety of symptoms and potential complications. Although there has been progress made in the treatment of many forms of heart disease, heart failure continues to be a prevalent and life-threatening condition – nearly 6.2. million adults in the U.S. have heart failure. Recognizing the signs of heart failure is crucial for early detection and timely intervention. We talked to Ruth Skinner, APRN at the Renown Institute for Heart & Vascular Health, about recognizing common signs and symptoms of heart failure. Heart Failure Signs and Symptoms The symptoms of heart failure may be subtle and can be mistaken for normal signs of aging. Common symptoms of heart failure are due to extra fluid or congestion – typically starting with congestion of the lungs, then moving to different parts of the body. Common heart failure symptoms include:  Breathing Difficulties (Dyspnea): One of the hallmark symptoms of heart failure is shortness of breath during daily activities and having trouble breathing when lying down.  Fatigue and Weakness: Because heart failure can lead to reduced blood flow to the body’s tissue, patients may find themselves becoming tired and weak even during routine activities.  Swelling (Edema): Fluid retention in the body can cause noticeable swelling. Weight gain along with swelling of the feet, legs, ankles or stomach is often a key sign of worsening heart failure. Rapid or Irregular Heartbeat: Heart failure can disrupt the heart's electrical signals, causing irregular heartbeats (arrhythmias) or a rapid heartbeat (tachycardia). These can be felt as palpitations or fluttering sensations in the chest. Persistent Cough or Wheezing: Fluid buildup in the lungs triggers a persistent cough, sometimes accompanied by pink or white mucus.  Loss of Appetite or Nausea: Heart failure can affect blood flow to the digestive system, leading to symptoms like loss of appetite and nausea. If you or a loved one experiences any of the above signs and symptoms, it’s important to seek medical attention promptly.

    Read More About 6 Signs of Heart Failure

    • Heart Care
    • Careers
    • Employees

    Department Spotlight Cardiac: Catheterization Lab

    February is American Heart Month, but our incredible heart heroes are here to serve you all year long. So please join us in honoring the Cardiac Cath Lab team at Renown Health! At the core of who we all are, we find the heart: one of the largest sources of life that gives us the blood and oxygen we need to live full and healthy lives. When the heart doesn’t function to the best of its ability, a delicate approach led by cardiac experts might be necessary. These individuals can not only save lives but also help facilitate a higher quality of life.  The team entrusted to protect that vital source of life includes the hard-working and talented individuals in the Cardiac Catheterization Lab (a.k.a. “Cardiac Cath Lab” or “Cath Lab”) at Renown Health. These team members are known for their expertise, precision and quick-thinking in emergencies. When it comes to the function of your heart, you are in the best hands with this team. Their passion for Renown’s mission of making a genuine difference in the health and well-being of the people they serve is a testament to what they do every day.  Cardiac Champions  Whether the procedure is emergent or planned, the Cardiac Cath Lab wears many different hats. The team is a well-coordinated group of nurses, imaging professionals, electrophysiology technologists, interventional technologists and more who band together to provide a diverse array of services, including stent placements, pacemakers, balloon pumps, interventional angioplasties, TAVRs and of course, catheters.  “A day in the life in the Cath Lab can go various ways,” said Erica Drummer, RN at Renown Health. “Every day, you are either a part of the electrophysiology team, doing cardiac ablations and placing devises such as pacemakers; the structural heart team, which includes MitraClips for mitral regurgitation and TAVRs; or the heart catheterization team, which includes diagnostic angiograms, heart catheterizations, angioplasties and stents for clogged arteries.”  With the wide variety of cases the team sees daily, an average day in the Cath Lab consists of many moving parts.  “We handle cases from left and right heart catheterizations, where we can diagnose and fix the artery right then, to electrophysiology cases like heart ablations and pacemaker implants, all the way to emergency STEMI (heart attack) patients,” said Michael Blankenship, Electrophysiology Technologist at Renown Health.  “We do so many things in the Cath Lab,” added Laurel Douglas, RN, Imaging Manager at Renown Health. “We ensure we have 24/7 coverage for emergencies, as we often have to act at a moment’s notice to care for emergent situations.”  Many of those emergency situations involve heart catheterization.  If someone has a heart attack, the team immediately steps in to place stents to open the coronary arteries that are causing the attack. If a patient’s heart needs any assistance during an emergency, the team can place devices such as Impella (temporary ventricular support) or intra-aortic balloon pumps. Renown is a major advocate for advanced medical technology, and the Cardiac Cath Lab team embraces these technologies to perform life-saving procedures, all while working together as a cohesive unit.  “We work amongst each other to ensure sterility, safety and the best outcome for each patient,” said Zohra Benbrahim, RN at Renown Health. “We try to fit in as many cases as possible into the workday, and sometimes after hours, so patients can get the care they need.”  “Each team usually has 3-4 members, and each member has a critical job to carry out in order to implement excellent cardiac care,” added Erica Drummer, RN. “Many of our patients tell us that we all work well together, and I couldn’t agree more. We have become like a well-oiled machine or a NASCAR pit crew.”  Naturally, patients undergoing any heart procedure might feel frightened and anxious. Never fear – the compassionate Cardiac Cath Lab team is here to ease those fears throughout each patient’s entire visit. Their main solution? Communication.  “Being a patient in the Cath Lab can be daunting,” said Erica Drummer, RN. “When we have patients who may feel scared or have concerns, we try our best to connect with them, keep them informed and educate them on the procedure and the step-by-step process, including what they may feel before, during and after.”  “Overall, we try to keep spirits light,” said Zohra Benbrahim, RN. “Our team is excellent at explaining the procedure as it is happening. We also advocate for comfort throughout the procedure, which helps tremendously with anxiety, including giving patients warm blankets and music of their choice!”  Our experts in the cardiac Cath Lab make sure that no stone goes unturned when it comes to optimal heart function for every patient. Together, the team mends hearts and saves lives, day in, day out.  A Growth Mindset  Always learning, always improving, always reaching new heights – that's the Cardiac Cath Lab team.  This team’s accomplishments speak for themselves on both a local and national scale.  “Over the years, we have achieved several milestones, including becoming a STEMI Receiving Center, gaining our Chest Pain Center Accreditation (which is achieved by Cath Labs who provide emergent percutaneous coronary intervention for heart attack patients 24/7) and having our accredited electrophysiology program,” said Laurel Douglas, RN. “We also offer services that other facilities do not offer. We have brought in several new procedures to the Cath Lab over the years. This is impactful, as the community members get to stay here for treatment.”  The Cath Lab team is anything but ordinary. There is never a dull moment in this department, and despite an ever-growing caseload, the team is always ready to rise to the challenge and continue pushing to surpass the average.  “I am so proud of my team for providing care for such sick patients,” said Zohra Benbrahim, RN. “We never really know how the day is going to go because emergencies happen, and things always change. Recently, we had a record high volume of cases, and my team powered through these busy weeks like champs.”  “We strive to get our STEMI door-to-balloon times at or below 60 minutes,” added Erica Drummer, RN. “Door-to-balloon time refers to the time from when a patient arrives in the ER to the time the Cath Lab has a catheter guide wire crossing the culprit lesion in the coronary artery that is causing the heart attack. The national average (and current guideline) is 90 minutes, so our 60-minute time is a notable accomplishment for us.”  The importance of staying on top of your heart health comes center stage during American Heart Month, which is a prime opportunity for our cardiology professionals to educate the community and help them grow their cardiac knowledge. The cardiac quality team participates in community events throughout the month (and beyond!) to raise awareness for cardiac health. The team also outreaches to other health systems and healthcare partners to highlight what Renown has to offer in the way of heart care. Each Cath Lab team member always reminds patients about lifestyle choices and diet changes that can improve cardiovascular health, and they take this outreach with them all around Renown Regional Medical Center as well, walking through the hallways promoting many different ways of living a heart-healthy life.  The journey continues! The team will soon welcome a new Cardiac Cath Lab at Renown South Meadows Medical Center. The new lab will allow our experts in heart care to treat patients at our South Meadows location experiencing a heart attack and needing immediate intervention to open vessels in their hearts. The team is looking forward to embracing even more access to emergent cardiac care for our community at large.   Learn more about how Renown is building more ways to care for our community.  Now Hiring for Heart Heroes  Those looking to join a caring, committed and tight-knit group of cardiac care professionals will be in good company with the Cath Lab team. According to the members of this department, being a quick-thinking, dependable team member is key to predicting a successful Cath Lab professional.  “A good coworker communicates with everyone and is able to be flexible when things get hectic,” said Zohra Benbrahim, RN. “Our team stays so close with each other because of everyone’s ability to recognize where help is needed. Especially in the Cath Lab, it is important to be always aware of the patient’s vitals and clinical presentation so you can speak up if you notice changes. There are always new procedures or products coming out that become integrated into our practices, so it’s also good to welcome new policies and be adaptive.”  “We are a small team, and everyone sees each other as a friend,” added Laurel Douglas, RN. “We all know we will need help at some point, whether it be covering an on-call shift or helping during a procedure, so we all help each other. Teamwork and positive attitude are really what makes you a good team member.”  Not only are these individuals dedicated to impacting the lives of patients with the very organ that beats life into them, but they also are devoted to Renown – and it shows.  “I started working for Renown when I was 19 years old, and Renown was the medical system I went to for care; as I spent more time working here and becoming a part of the community, I could not see myself working anywhere else or getting care at any other hospital,” said Zohra Benbrahim, RN. “I truly believe Renown provides the best care and best serves the growing community of northern Nevada.”  The Cath Lab team members agree that Renown is a great place to both start and continue your career. Many of them have taken advantage of Renown’s training and educational opportunities, which in turn have helped them expand their knowledge to better serve the community.  “I chose to work at Renown because it gave me the place to grow in my career and experience different avenues within my career,” said Michael Blankenship. “I first started off as a student here, and I quickly realized that everybody I worked with genuinely cares for our patients. I started off in x-ray seeing patients and eventually did rotations up in the operating room, and I got hired full time in the Cath Lab.  After a short time being here, I was crossed trained in the electrophysiology lab, where I furthered my knowledge in my career.”  This dynamic department is actively hiring, and many open positions are sign-on bonus eligible. The team cannot wait to welcome you to their, as Erica Drummer puts it, “well-oiled machine.”  “Being a Cath Lab nurse is very rewarding, especially when you’re able to be a part of a team that can save someone’s life,” Erica closes.

    Read More About Department Spotlight Cardiac: Catheterization Lab

    • Urgent Care
    • Employees
    • Nevada

    Department Spotlight: Urgent Care

    We’ve all experienced a pesky health issue at one time or another that, while not an emergency, is annoying nonetheless. Whether it be a respiratory illness like the flu, a cold or a minor injury such as a cut or a sprain, you have likely felt the need to get seen promptly to start feeling better as soon as possible. So, where do you go? What care team can you turn to? Answer: Renown Urgent Care. This dynamic department of doctors, physician assistants, nurse practitioners, medical assistants, radiology technologists, practice site leaders, patient access representatives and more sees patients every day of the year both in-person and via telehealth for a diverse list of acute health conditions. For patients who need quick yet non-emergent care, the ease and convenience of walking into a practice just a short distance away is a result of our talented team at our Reno, Sparks, Carson City, Fernley and Fallon Urgent Care locations. Immediate Care for Immediate Needs We can all agree that virtually no one enjoys being sick. When you walk into a Renown Urgent Care location (or log onto a telehealth visit), you are there for one reason: to get well. Your entire care team shares that exact same goal, from start to finish.  First, you walk into one of our ten Urgent Care locations and are quickly greeted by our friendly patient access representatives, otherwise known as PARs.  “As a PAR, we greet our patients at the front and welcome them into the clinic,” said Gillian Kitchell, Patient Access Representative Lead at Renown Urgent Care – Ryland. “We make sure we communicate their symptoms effectively and privately, and we have financial conversations with them as well. Most importantly, we implement compassion and kindness in our conversations to ensure patients feel at ease when they are in our care.”  “My role in urgent care is being the first face patients encounter when they walk in the facility,” added Denise Mosqueira, Patient Access Representative at Renown Urgent Care – Fernley. “We check in patients, print out doctor’s notes and handle the clerical side. We collect copays and payments for visits and create estimates for those who do not have active insurance or are choosing to opt out of their insurance for the visit.”  “From the moment a patient walks in the door, I try to make them feel comfortable and cared for, regardless of if they are age 2 or 102,” added Elizabeth Kienas, Patient Access Representative at Renown Urgent Care – Damonte Ranch. “A greeting and a smile with accurate demographic and intake allowing patients to get quick healthcare is the full circle goal. We want to get them back home and resting.”  Once you’re checked in and called back into the exam area, a medical assistant will guide you through checking your vitals and getting more information about the health issue you’re experiencing.  “As a Medical Assistant, my day is spent rooming patients, running patient tests (swabs), assisting providers with procedures and providing excellent patient care,” said Aleassa Roberts, Certified Medical Assistant at Renown Urgent Care – Fernley. “We also scan documents into patient charts, record patient results, schedule imaging appointments and provide wound care. Most days we also perform drug screenings, EKGs and various other smaller duties throughout the day. We provide immediate first aid for emergency patients and have a working relationship with our local EMS providers. Medical Assistants wear lots of hats in Urgent Care!”  “In Urgent Care, every day is different; in one day, we will see a variety of patients with all different symptoms,” added Chrystal Hartley, Certified Medical Assistant at Renown Urgent Care – Los Altos. “We are always busy running tests, sending out orders, drawing blood and helping assist with lacerations and procedures. Urgent care is fast paced.”  “My day is filled with rooming patients, testing them for illness and helping providers in any way I can,” added Erin Del Porto, Certified Medical Assistant at Renown Urgent Care – Fernley. “Every day can be a little different; it just depends on the day and the patient load. Before patients arrive, a normal day starts with setting up the clinic if it hasn’t been done yet, including checking the temperatures log, unlocking doors and getting the room ready. After that, I go about my duties with checking tests and supplies; then, I huddle with the team before the day starts.”  Soon after, your provider will come in and examine you, focusing on your specific concern and giving you laser-focused attention. Their goal is the same as yours: to get you feeling better as quickly as possible. Like any other routine provider’s visit, they will give you the best possible plan of care for your health issue, which may include rest, medications, tests or imaging. And you’ll have peace of mind knowing that the provider caring for you loves and thrives in their role at Renown Urgent Care.  “I love working in Urgent Care because we get to provide care for patients that don’t need emergent care but also can’t get in to see their primary care provider,” said Sarah Gentile, APRN, Nurse Practitioner for Renown Urgent Care. “We have the BEST team – and sometimes we even get snacks.”  If you end up needing to get imaging done, such as X-rays, our radiology technologists then step in to provide those diagnostic services.   “When I get here, I do warm-ups on the X-ray equipment and ensure everything is working properly,” said Steph Hawley, Outpatient Radiology Technologist at Renown Urgent Care – Fernley. “I keep an eye on the Urgent Care patient list and take a guess on which patients will likely need imaging. I also keep an eye on walk-in patients for imaging as well as orders from our primary care office. I wait for imaging orders to be put in, and then I begin the exam on the computer and go set up the room for whatever the exam may be. I will go get the patient from their room and take them to X-ray to complete the exam. Sometimes exams aren't easy or there are obstacles. I roll with whatever happens. I am a big fan of getting the exams done as quickly as possible while still getting quality imaging. I try and keep an eye on the rooms to see if maybe they need to be cleaned for new patients. Our medical assistants are always busy, so sometimes just a little bit could help them out. I also like to fix technical things around here when they are broken, such as computers and printers. I like to work with everyone to get patient care moving.”  “I am the radiology technologist for our Urgent Care on USA Parkway, so I take those X-rays when patients need them,” added Patricia Slupski, Outpatient Radiology Technologist for Renown Urgent Care – USA Parkway. “When I’m not busy doing my main role, I assist the patient access representatives in any way I can, from checking in patients, scheduling Occupational Health appointments, answering phone calls and sending out workers compensation paperwork to the employers.”  Overseeing it all and helping make the magic happen are the Practice Site Leaders. Under their leadership, each Urgent Care location runs like a well-oiled machine.  “I lead the team and help them in different areas that are needed,” said Rachel Hayes, Practice Site Leader for Renown Urgent Care – Damonte Ranch. “I make sure I deliver them with the most up to date information from our other departments and make sure they have all the tools they need to succeed. I support them and listen to them and make sure that everything runs smoothly.”  As you can see, each member of the Urgent Care team has an important role to play during your entire visit. They are all here to Fight the Good Fight with you as you continue on your road to recovery.

    Read More About Department Spotlight: Urgent Care

    • Employees
    • Kidney Health
    • Nephrology
    • Renown Health

    A First-Hand Account of a Renown Health Kidney Transplant Evaluation Experience

    When Angela Seagraves was told she had kidney disease at the young age of 30-something, her health became even more center stage. After many unsuccessful attempts at getting care out-of-state in hopes of a transplant, the Renown Patient Access Representative would experience a “dream come true” with the establishment of the Renown Transplant Institute, Reno’s first-ever kidney transplant program. Angela tried many things to keep her kidneys in check after her diagnosis. However, getting COVID-19 four times would be what would accelerate her into stage five kidney failure by March 2023. With her kidneys operating at 12%, she began dialysis in June of that same year, going in three days a week for three hours of treatment each time. With no kidney transplant program in northern Nevada at the time, Angela was forced to look outside the area, without success. Feeling discouraged, she continued dialysis, hoping for an answer. That answer then came when she started seeing announcements on Renown’s intranet regarding the grand opening of the Renown Transplant Institute and the kidney transplant journey of Kirill Zelenin, the son Renown Clinical Application Specialist Masha Zelenin. After being referred to the Institute by her care team at DaVita Dialysis Center, Angela scheduled her evaluation appointment. Here’s a breakdown of what she experienced. Angela’s First Appointment at the Renown Transplant Institute Angela was excited to know that she would only have to wait a couple of weeks to be seen for her full-day appointment at the Renown Transplant Institute. She felt nothing but optimism when the day came. After she checked in at 7:30 a.m., her appointment started with a Transplant 101 education class, a detailed overview of the transplant process. She was then brought into the office to meet the multidisciplinary transplant team, including: Dr. Ernesto Molmenti, Executive Director of the Renown Transplant Institute and Chief of Transplantation at Renown Health Dr. Narisorn Atsava-Svate, Transplant Nephrologist for the Renown Transplant Institute Transplant nurse coordinators, a pharmacist, a dietician, a social worker and a financial coordinator Together, the team review her medical history, discussed what makes a good transplant candidate and explained the tests required as part of her evaluation. “These people were some of the kindest, most genuine people I’ve ever met,” she said. Following the team meet-and-greets, Angela was sent to the lab, where the phlebotomists took several blood samples. Then, she walked over from the lab to the imaging room, where she ended her full-day assessment with a chest X-ray and a CT scan of her abdomen and pelvis. Time of check-out: 3:30 p.m. Angela walked out of her appointment with restored hope, noting how “wonderful the support system is” at the Renown Transplant Institute.

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    • Renown Health Foundation
    • Physical Rehabilitation
    • Donation

    A New Therapy Garden: Enhancing Recovery at Renown Rehabilitation Hospital

    Last fall, Renown Rehabilitation Hospital unveiled the Rehabilitation Therapy Garden, supported by the Estelle J. Kelsey Foundation, a space designed to support rehabilitation patients on their path to recovery. Made possible through the generosity of donors, this innovative garden provides therapeutic tools to help individuals regain independence and improve their quality of life.  "If a patient is recovering from a spinal cord injury, stroke, or brain injury, they might face challenges like stairs, ramps, and uneven surfaces for the first time. Without training, these obstacles can be hard to navigate. The Rehabilitation Therapy Garden gives patients and their families the chance to practice and gain the skills they need to move confidently in the community and become more independent,” said Shawn Morris, Renown Rehabilitation Hospital Director of Rehab Operations.  One of the garden’s highlights is a wheelchair course with ramps of varying difficulty, allowing patients to practice navigating different terrains. This hands-on therapy is essential for those recovering from strokes, brain injuries, orthopedic injuries, or trauma. It builds strength, mobility, and confidence by simulating real-world challenges in a safe and supportive environment. “The garden is great, it’s all set up to practice things like stairs and ramps, plus it’s nice to look at,” said a patient at Renown Rehabilitation Hospital. Key Features of the Rehabilitation Therapy Garden: A wheelchair course to simulate diverse terrains that patients may encounter in the community. ADA-regulated ramp with bilateral railings, like those found in public spaces. Outdoor seating areas for therapeutic and recreational use. Raised garden beds for accessible gardening activities. Lush landscaping that promotes a calming atmosphere. Tools and stations designed for physical therapy exercises. A calming fountain that enhances the garden’s peaceful atmosphere, providing a soothing environment. A putting green that promotes balance and durability and is a patient favorite. Pathways for walking, offering a safe and scenic environment for patients to practice mobility. View photos of the Rehabilitation Therapy Garden here.

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    • Pediatric Care
    • Emergency Care

    Child Fever: When To Seek Medical Care

    When your child has a fever, worrying about their discomfort and illness is natural. However, fevers are part of the body's defense against infections, aiding your child's recovery. While rest and home remedies often help, it's important to know when to seek medical attention to keep your little ones safe and healthy. Symptoms of a Fever Fevers can be caused by infections, teething, vaccinations, hot environments, and autoimmune diseases. During a fever, your child may experience visible symptoms such as: Chills Disinterest in food Fussiness Headache Sore throat Cough/Congestion Feeling warm to touch Vomiting/Diarrhea Providing Comfort to Your Child Use these recommendations to make your child feel more comfortable as they recover. Use lightweight clothing and blankets to help regulate their body temperature. Encourage hydration by providing clear fluids and offer soft, easy-to-digest foods. Sponge bath with lukewarm water (do not use cold water as it can worsen symptoms.) Offer restful and quiet activities. Check with your child’s pediatrician to see if you can give them acetaminophen or ibuprofen. Continue to monitor symptoms and temperature. When to Seek Medical Attention Trust your instincts and always lean on the side of caution. In certain situations, a fever may need medical attention and treatment.

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    • Research and Studies
    • Clinical Trial
    • Renown Health

    Discover Renown Health’s First Rheumatology Study

    Renown Health is excited to announce participation in our first rheumatology clinical trial, marking a significant milestone in our commitment to advancing medical research and improving patient care. The study, led by rheumatologist and site-level Principal Investigator Dr. Kennedy Ukadike, focuses on evaluating the safety and efficacy of the experimental drug litifilimab in patients with systemic lupus erythematosus (SLE). This groundbreaking study is titled "A Multicenter, Randomized, Double-Blind, Placebo-Controlled, Phase 3 Study to Evaluate the Efficacy and Safety of Litifilimab (BIIB059) in Adult Participants With Active Systemic Lupus Erythematosus Receiving Background Nonbiologic Lupus Standard of Care." The study will focus on participants who have the disease and are already taking standard medications. The main goal of the study is to learn about the effect litifilimab has on lowering the activity of the disease. Participants will be randomized to receive either a high or low dose of the drug, or a placebo, with the treatment period lasting 52 weeks and a follow-up safety period of up to 24 weeks. Dr. Kennedy Ukadike shared his enthusiasm for the study: “This clinical trial represents a pivotal step in our efforts to better understand and treat systemic lupus erythematosus. We are hopeful that the findings will lead to more effective therapies and improved quality of life for our patients. “Launching our first rheumatology study is a testament to Renown’s dedication to pioneering research and delivering cutting-edge treatments to our community. This initiative not only enhances our research capabilities but also brings hope to patients and families affected by SLE,” said Kristen Gurnea, the Director of Clinical Research at Renown Health. Renown Health invites patients who are interested in joining this important study or learning about other clinical trial opportunities available to you to contact the Renown Office of Clinical Research (OCR) at Renown-CRD@renown.org or 775-982-3646. To contribute to Renown’s research initiatives, visit this link and select Renown Clinical Research.

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    • Employees
    • Physical Rehabilitation
    • Allied Health

    Department Spotlight: Transitional Care Coordinators

    Transition into the new year with our Transitional Care Coordinators at Renown Rehabilitation Hospital!  As a patient, your healthcare journey may seem overwhelming and confusing. Add a significant injury to the equation, and now you potentially have a rehabilitation detour on your road to recovery. Then you have to think about what happens next after you head home? In-home physical therapy? Home health? More rehab? There are many questions to answer about the next steps in your journey.  Enter: Renown Rehabilitation Hospital’s Transitional Care Coordinators (TCCs). As a rehab patient’s key support in the transition from hospital to home, this department ensures everyone on a patient's care team has the best information to deliver care after discharge while remaining in constant communication with the patient and family to meet their unique health needs.  At the Right Time, In the Right Place The role of our Transitional Care Coordinators at our rehab hospital is exactly what it sounds like: helping patients transition from a hospital or rehabilitation setting back to their home or a lower level of care. Every step of the way, these experts are laser-focused on making sure patients continue to receive the support they need during this key transition period.  "The main goal of the Transitional Care Coordinator is to get the patient to the appropriate level of care at the right time and the right place,” said Marty Ackerman, Senior Transitional Care Coordinator. “Our day involves collaborating between the inpatient physiatry team, consulting team and attending team at the acute level, as well as the discharge planning team. We work with the patient’s family to come up with the best plan of care, whether it’s home health, inpatient, outpatient or acute care. Day to day, we see about 20-25 patients.”  Once a patient is released to go home after rehab, our Transitional Care Coordinators ensure each patient is properly set up with physical, speech and occupational therapy in an outpatient setting or at home. Working closely in tandem with the TCCs, the Discharge Planning Assistant sets up transportation, equipment and more.  “I start by listening in on our morning meeting to see who we might bring in, what the doctors say and what the rest of the team thinks in regard to seeing if a patient is appropriate for care at Renown Rehabilitation Hospital,” said Emma Van Patten, Discharge Planning Assistant. “I work closely with case management, so if any patient needs discharge equipment to safely get around, such as a wheelchair or a walker, I will order it from a durable medical equipment (DME) company or home health if the patient needs more assistance at their house when they leave. I set up transport for all the hospital admits and make sure everyone gets their equipment on time before they leave.”  The reach of the TCCs goes beyond hospital walls. In fact, their reach even goes beyond state lines and country borders. If a member of our community is injured and wants to come back to Reno for treatment, our TCCs will work with teams around the world to make that a reality.  "Recently I was able to help a member of our community, who was injured in California, come back to Reno and undergo rehab here,” said Sharon Trimmer, Transitional Care Coordinator. “It was a collaborative effort with the team that we got the referral from in California, working closely with insurance companies, working with doctors here, coordinating the transfer back from California – it was all especially rewarding. The patient was so grateful to be back home.”  "I love it when we work with these externals and get them back home,” added Marty Ackerman. “It is really quite an accomplishment. A patient can be in Europe, Asia, anywhere – we will help them. I was able to admit someone from Latvia by working with a global travel insurance company. We got medical records transcribed from Russian to English, and the patient’s family was very helpful with the translation.”  Thanks to the above-and-beyond efforts of the entire team at Renown Rehab and the best-in-class level of care they provide, our rehab hospital has been nationally recognized. And this award will certainly not be the end of the accolades the hospital collects.  "Becker's Hospital Review recently ranked Renown Rehabilitation Hospital as a top rehab facility in the state of Nevada and the U.S.,” said Marty Ackerman. “This was a very proud moment for us.”  “Every day is different. Each day we continue to experience new situations and challenges,” added Sharon Trimmer. “I appreciate the help of the team members who each bring unique perspectives and experiences to problem solve for the best outcomes. I love the opportunity to continue learning on daily basis.”  Our Transitional Care Coordinators would like to emphasize to readers that anyone is more than welcome to come to Renown Rehabilitation Hospital for a tour. They look forward to sharing what they do with our growing community.

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    • Nevada
    • Reno
    • Community Partnerships

    5 Health Benefits of Spending Time Outside

    Spending time in the great outdoors is undoubtedly beneficial for our physical and emotional health. According to the Harvard T.H. Chan School of Public Health, getting outside and experiencing “green space” is linked to a reduced risk of chronic disease or even death.  Living in northern Nevada makes it easy to enjoy time outside. Reno was voted the happiest place to live by Outside Magazine in 2023, partly because of our easy access to the outdoors. In fact, Outside Magazine reported that 76% of Reno residents live within a 10-minute walk of one of our city’s 87 parks.  The Nevada Division of Forestry and Nevada Division of Outdoor Recreation encourage every Nevadan to engross yourself in the beauty – and positive health effects – of nature and to enjoy time outdoors responsibly. Below are five benefits you may experience by spending at least a few minutes a day outside: 1.  Improved Mental Health  Being in nature helps lower the body’s stress hormone, otherwise known as cortisol levels, and increases feelings of relaxation and well-being. Whether it’s taking a walk in the park, hiking along one of northern Nevada’s many trails or simply sitting in a garden, being surrounded by green spaces has been shown to elevate mood and reduce mental fatigue. 2.  Boosted Immune System  Exposure to fresh air and natural environments can improve your immune system by increasing the production of white blood cells, which are what helps your body fight infections. Spending time outside can easily increase your exposure to sunlight, and in turn, your vitamin D levels. Vitamin D is essential for bone health, immune function and the prevention of certain chronic diseases. 3.  Better Sleep Sleep issues are a common concern among adults across the country. By taking some time to get outdoors every day, your sleep quality may actually improve at night. Being exposed to natural light during the day helps regulate your circadian rhythm, which is the body’s internal clock that controls sleep and wake cycles. 4.  Stronger Social Connections Socializing in outdoor environments such as a walk with a friend, participating in an outdoor group workout class or attending one of Reno’s many community festivals. can strengthen your bonds with others. Outdoor activities create opportunities to spend quality time with family and friends, helping to improve overall emotional well-being. 5.  Better Heart Health Spending time outdoors, especially while engaging in physical activities such as cycling or hiking, has a direct impact on heart health. Regular outdoor exercise can lower blood pressure, improve circulation and reduce the risk of heart disease. As an added heart-healthy bonus, the relaxing and stress-reducing effects of nature can also act as a key prevention piece against heart disease. In the Reno-Tahoe region, the outdoor possibilities are endless. Head over to VisitRenoTahoe.com for more ideas on how you can experience the expansive nature that lies within our region.

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