Frequently Asked Questions
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Can I refill my prescriptions online?Renown Pharmacy specializes in hard-to-find pharmaceuticals at lower costs not typically stocked at other retail locations, such as certain compound medications. If you complete the secure Pharmacy Rx Mail Order form, you will receive your medications in the mail.
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How can I refill a prescription at a different pharmacy?
You can transfer your prescriptions by calling one of our pharmacy locations and allowing our expert pharmacy staff to complete the process for you.
Renown Pharmacy Pringle: 775-982-7737
Renown Pharmacy Locust: 775-982-5280 -
Can I save money at the Renown Pharmacy?Hometown Health and Senior Care Plus members enjoy a reduced copay and can save money on mail-order prescriptions. For example, members can pay two 30-day copays instead of three 30-day copays for a 90-day supply. If you’re interested in exploring insurance options, get in touch!
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How can I get a prescription refill without a doctor?
If you are currently under the care of the authorizing provider, the pharmacy staff can contact the provider on your behalf and obtain a refill on your prescription if appropriate.
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How can I renew a prescription?
Contact Renown Pharmacy, and the pharmacy staff will contact your provider to request a new prescription and fill it for you.
Renown Pharmacy Pringle: 775-982-7737
Renown Pharmacy Locust: 775-982-5280 -
How can I get a prescription online?You can request a refill on any of your prescriptions, specify the preferred delivery method and even provide payment for the copay, all in MyChart.
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How do I refill a prescription without an Rx number?You can refill your prescription by accessing MyChart where all of your prescriptions will be listed by the drug name. You can also call our pharmacy and a pharmacy staff will help you.
Renown Pharmacy Pringle: 775-982-7737
Renown Pharmacy Locust: 775-982-5280 -
Can I cancel or edit my online request order?
Contact Renown Pharmacy and ask one of the pharmacy staff to disregard your request form.
Renown Pharmacy Pringle: 775-982-7737
Renown Pharmacy Locust: 775-982-5280 -
How do I view my Rx history?
To view your prescription history, log in to MyChart or simply call the pharmacy.
Renown Pharmacy Pringle: 775-982-7737
Renown Pharmacy Locust: 775-982-5280 -
What is the status of my Rx order?
To check the status of your prescription, log in to MyChart, or simply call the pharmacy.
Renown Pharmacy Pringle: 775-982-7737
Renown Pharmacy Locust: 775-982-5280 -
Can I track my online Rx order?
To track your prescription, log in to MyChart or simply call the pharmacy. Our team will be happy to assist you!
Renown Pharmacy Pringle: 775-982-7737
Renown Pharmacy Locust: 775-982-5280