Frequently Asked Questions
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Can I refill my prescriptions online?
Refill your prescriptions easily through MyChart, our online portal, or by calling our pharmacy.
Two convenient options:
- Click here to sign up for automatic refills
- Give us a call today:
- Pharmacy at Pringle: 775-982-7737
- Pharmacy at South Meadows: 775-982-5366
- Pharmacy at Locust: 775-982-5280
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How can I refill a prescription at a different pharmacy?
You can transfer your prescriptions by calling one of our pharmacy locations and allowing our expert pharmacy staff to complete the process for you.
Pharmacy at Pringle: 775-982-7737
Pharmacy at South Meadows: 775-982-5366
Pharmacy at Locust: 775-982-5280
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Can I save money at the Renown Pharmacy?Hometown Health and Senior Care Plus members enjoy a reduced copay and can save money on regular prescriptions and mail-order prescriptions. For example, members can pay two 30-day copays instead of three 30-day copays for a 90-day or 100 supply. If you’re interested in exploring insurance options, get in touch!
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How can I get a prescription refill without a doctor?
If you are currently under the care of the authorizing provider, the pharmacy staff can contact the provider on your behalf and obtain a refill on your prescription if appropriate.
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How can I renew a prescription?
Contact Renown Pharmacy, and the pharmacy staff will contact your provider to request a new prescription and fill it for you.
Pharmacy at Pringle: 775-982-7737
Pharmacy at South Meadows: 775-982-5366
Pharmacy at Locust: 775-982-5280
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How can I get a prescription online?You can request a refill on any of your prescriptions, specify the preferred delivery method and even provide payment for the copay, all in MyChart.
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How do I refill a prescription without an Rx number?You can refill your prescription by accessing MyChart where all of your prescriptions will be listed by the drug name. You can also call our pharmacy and a pharmacy staff will help you.
Pharmacy at Pringle: 775-982-7737
Pharmacy at South Meadows: 775-982-5366
Pharmacy at Locust: 775-982-5280
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Can I cancel or edit my online request order?
Contact Renown Pharmacy and ask one of the pharmacy staff to disregard your request form.
Pharmacy at Pringle: 775-982-7737
Pharmacy at South Meadows: 775-982-5366
Pharmacy at Locust: 775-982-5280
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How do I view my Rx history?
To view your prescription history, log in to MyChart or simply call the pharmacy.
Pharmacy at Pringle: 775-982-7737
Pharmacy at South Meadows: 775-982-5366
Pharmacy at Locust: 775-982-5280
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What is the status of my Rx order?
To check the status of your prescription, log in to MyChart, or simply call the pharmacy.
Pharmacy at Pringle: 775-982-7737
Pharmacy at South Meadows: 775-982-5366
Pharmacy at Locust: 775-982-5280
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Can I track my online Rx order?
To track your prescription, log in to MyChart or simply call the pharmacy. Our team will be happy to assist you!
Pharmacy at Pringle: 775-982-7737
Pharmacy at South Meadows: 775-982-5366
Pharmacy at Locust: 775-982-5280