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Beginning April 29, Renown Pharmacy – Pringle Will Be Open 24/7 Weeks after the only 24/7 pharmacy in Reno-Sparks announced it is no longer open overnight, Renown steps up to fill the community’s need, offering peace of mind knowing that any time, day or night, people can fulfill their essential medication prescriptions at Renown Pharmacy. Renown Health is pleased to announce that beginning on Monday, April 29, Renown Pharmacy - Pringle will expand hours to serve as the only 24/7 pharmacy in the area to serve all customers. The Renown Pharmacy located inside Renown Regional Medical Center will fill a gap left in the community after Walgreens on N. Virginia Street in Reno announced that they will no longer operate on a 24-hour, seven day a week schedule. Renown’s “all-hours, around the clock” pharmacy access will allow patients post-discharge from any area hospital the ability to fill their pharmaceutical prescriptions at any time, along with granting all community members the opportunity to pick up their prescriptions when it is most convenient for them. “We are proud to be able to step up to provide round-the-clock access to essential medications and healthcare services for our growing community, said Brian Erling, MD, MBA, President & CEO for Renown Health. “We understand the importance of accessibility to medications and healthcare support, especially during times of urgent need. Our decision to operate our pharmacy 24 hours a day, 7 days a week, reflects our commitment to serving the needs of our community and ensuring individuals have convenient access to the care they need, day and night.” “We are grateful for the pharmacy service that Walgreens provided the Reno-Sparks area for many years. We are excited that Renown can now provide our community with access to 24/7 Rx care,” said Adam Porath, Pharm.D., BCACP, BCPS, FASHP, Renown Health Vice President of Pharmacy Services. “By offering continuous pharmacy services, we aim to provide peace of mind to our customers and community- knowing that they can rely on us, any time, day, or night, to fulfill their prescription needs and offer professional guidance on medication management. Our talented team of pharmacists and techs are eager to serve our community with the Renown Pharmacy at Renown Regional Medical Center, starting Monday, April 29.” “In times of illness, timely access to medications is crucial for effective treatment and swift recovery. Whether its managing chronic conditions or addressing acute symptoms, adhering to prescribed medication schedules can significantly impact one’s health outcomes,” said Bill Plauth, MD, MMM, CPE, Chief Medical Officer for Renown Health. We believe that by extending our pharmacy hours, we can better support the health and well-being of our community, ensuring they receive care they deserve when they need it most. We invite our people to take advantage of our expanded pharmacy and experience the convenience and reliability of our 24/7 services.” Renown Pharmacy - Pringle is conveniently located on the first floor of Renown Regional Medical Center in Reno. The Renown Pharmacy is near Starbucks and specializes in hard-to-find pharmaceuticals at lower costs, such as certain compound medications not typically stocked at other retail locations. Prescriptions can be transferred to any of Renown’s three retail pharmacy locations by calling the most convenient location and allowing expert pharmacy staff to complete the process. You can then request refills and check your prescription status in the MyChart app. Renown Pharmacy Pringle, 75 Pringle Way: 775-982-7737 Renown Pharmacy South Meadows, 10101 Double R Blvd.: 775-982-5366 Renown Pharmacy Locust, 21 Locust St.: 775-982-5280 For full pharmacy information, visit: renown.org/pharmacy/. Renown Health continues to expand and hire in-demand clinical positions, including positions at Renown Pharmacy. Visit renown.org/careers to learn more.     About Renown Health Renown Health is Nevada’s largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in a community-based genetic population health study, the Healthy Nevada Project®.

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Softheon and Hometown Health, Nevada's largest not-for-profit insurance company, have formed a partnership to serve Nevadans enrolling through Nevada Health Link state-based ACA marketplace. Nevada's largest not-for-profit health insurance company, Hometown Health, has entered the Affordable Care Act (ACA) marketplace and has expanded their health plan offerings through a partnership with Softheon, a leading cloud-based health insurance exchange and service provider. Softheon's innovative platform is helping bring quality health care to Nevada residents enrolling in Hometown Health insurance through Nevada Health Link. “Softheon’s expert knowledge of the ACA marketplace coupled with their leading enrollment and billing technology has made them the perfect partner during Hometown Health’s first open enrollment period on the exchange,” said David Hansen, Hometown Health CEO. “Today, more than 100,000 people in Nevada choose Hometown Health for their insurance needs. Thanks to Softheon, we look forward to expanding insurance coverage options, in a way that is simple and convenient, to our friends and families who use Nevada Health Link.” Since the beginning of the 2021 open enrollment period, over 800 new members have seamlessly enrolled in Hometown Health’s insurance thanks to Softheon’s cutting-edge software. The partnership with Softheon will improve member enrollment, billing and communications, enabling Hometown Health to remain focused on their core mission of providing excellent healthcare to Nevada residents. As the health insurance division of Renown Health, northern Nevada’s leading healthcare provider, Hometown Health offers members competitive rates and the largest network of providers in the region. Renown Health provides advanced medical services including Renown Regional Medical Center, an 808-bed full service regional hospital, Renown South Meadows Medical Center, a 76-bed acute care community hospital, Renown Children’s Hospital, the region’s only children’s hospital with 83 beds, and Renown Rehabilitation Hospital, a 62-bed rehabilitation hospital. These facilities provide quality healthcare for Renown's primary service area, Washoe County and the secondary service areas of northern Nevada and northern California. Renown Health has more than 7,000 employees and serves northern Nevada, Lake Tahoe and northeast California with a total population in excess of 2 million. In addition to hospitals, Renown also has 110 medical group practice sites, urgent care and outpatient imaging sites. Renown Health and Hometown Health offer advanced care for patients and embrace their role in improving the health and well-being of the people and communities. “The continued growth of the Affordable Care Act marketplace is welcome news for consumers who are seeking more options for accessing health coverage,” said Eugene Sayan, CEO and founder of Softheon. "We are excited to partner with Hometown Health on their entrance into the ACA marketplace to create seamless experiences for their members and connect more individuals in Nevada with quality health care.” Along with improving member enrollment, billing and communications, Softheon helps Hometown Health continue to ensure accuracy through monthly Advanced Premium Tax Credits premium reconciliation. The turnkey solution provided by Softheon has guided Hometown Health in handling all regulatory and operational requirements required of insurers in the ACA marketplace. The partnership has given Hometown Health the opportunity for expanded reach while making a bigger impact on communities across the state. To learn more about Softheon, visit www.softheon.com. To learn more about Hometown Health, visit www.hometownhealth.com.     About Softheon Founded in 2000, Softheon’s Software-as-a-Service (SaaS) and Business Process-as-a-Service (BPaaS) solutions solve complex challenges for health plans and government health agencies. Currently, Softheon’s solutions serve 8 State agencies and over 90 health plans. Issuers and consumers utilizing Medicaid, Medicare, and the ACA Marketplace benefit from Softheon’s innovative technology that reduces administrative overhead and enhances user-experiences. Softheon is an Agent, Broker, and Merchant of Record that facilitates health insurance enrollment, billing, and renewal.   About Hometown Health Established in 1988, Hometown Health is the insurance division of Renown Health and is northern Nevada's largest local, not-for-profit health insurance company. Providing wide-ranging medical coverage and great service to members, Hometown Health represents a philosophy of health care that emphasizes active partnerships between members and physicians. For more information, call 775-982-3000 or visit www.hometownhealth.com.

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Across the country, we are seeing an increase in COVID-19 cases including significant surges in hospitalized patients in many communities. As our nation experiences the impact of this international pandemic, the Renown Health team continues to make preparations for our community.  Renown staff continue to safely screen, diagnose and care for patients with respiratory illnesses, including those at risk for COVID-19.   Renown continues to use current local and national data, analytics, and public data sets for predictive modeling and is prepared to serve the community.  At this time, based on the number of patients hospitalized for COVID-19 and seasonal fluctuations, Renown Regional Medical Center and Renown South Meadows Medical Center are experiencing inpatient hospital capacity challenges. We have prepared for these patient census increases and the need to serve an increased level of hospital patients. Out of an abundance of caution, Renown has deployed the Hospital Incident Command System (HICS) to address the ongoing high census and increasing community COVID-19 test positivity rates. Command Staff are in place to ensure the beds, procedure capacity and spaces are in place to accommodate staff, technology, supplies, equipment and services to meet the needs of patients and ensure the safety of our care teams. The following health and safety measures are in place. Still Caring for Scheduled Medically-Necessary Surgical Patients In an effort to continue to meet the medical needs of all those needing care at Renown hospitals and in alignment with national professional societies, and the American Hospital Association, Renown continues to successfully schedule medically-necessary inpatient and outpatient cases at both Renown hospitals. Criteria continues to include pre-testing patients for COVID-19 prior to their scheduled procedure date, having patients remain in isolation following the test and up to the time of surgery. Based on the data, Renown has no plans to cancel medically-necessary surgeries. In fact, these surgery patients only use less than 7 percent of staffed beds on average, and do not add significantly to the capacity management challenges we are experiencing.  Temporary Deployable Medical Structure Outside Renown Regional Emergency Department As another way to manage influx and limit the exposure between individuals suspected of having respiratory illness and assure health and safety measures for other hospital patients and providers, Renown is again working with the State Public Health Preparedness team and has requested a deployable medical facility through the Washoe County Emergency Manager. We expect that the Temporary Deployable Medical Structure will be erected over the next week outside the Renown Regional Emergency Department. This proactive step to serve our community, was also taken back in March. (Medical Structure photos.) Alternate Care Site at Mill Street Parking Structure at Renown Regional Remains Ready If needed, the temporary patient care area created within the Mill Street parking structure is ready to serve additional hospitalized patients diagnosed with COVID-19 but not needing intensive care. This Alternate Care Site (ACS) location allows caregivers and patients to remain on campus, and still have accessibility to existing hospital infrastructure such as lab, pharmacy, imaging, food services and other critical services. The Renown ACS contains flooring, electrical infrastructure, lighting, water, technology, and is equipped with beds and basic patient care support equipment. It was built within a 10-day period in April by local partners including Clark/Sullivan Construction, Curtis Bros. Construction, PK Electrical, Ainsworth Associates Mechanical Engineers, Intermountain Electric, Mt. Rose Heating & Air Conditioning and Frank Lepori Construction. (Alternate Care Site B-Roll.) For up-to-date information on Renown’s approach to keeping our community safe, visit our website at https://www.renown.org/covid-19/.   About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project® . For more information, visit renown.org.

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Dawn D. Ahner, DSc, FACHE, selected to serve on The University of Alabama at Birmingham's Women in Health Leadership Executive Council. Research shows women make up almost 80 percent of the healthcare workforce, yet fewer than 20 percent hold key leadership roles. Determined to even out those percentages is Renown Health’s chief operating officer, acute services, Dawn D. Ahner, DSc, FACHE. Renown Health proudly announced today that Ahner was selected among a competitive pool of outstanding women to join The University of Alabama at Birmingham’s inaugural Women in Healthcare Leadership (WIHL) Executive Council. She will serve on the mentor committee where she will support and empower mid-career as well as up-and-coming female leaders in healthcare leadership. Ahner will serve three years on the WIHL Executive Council, beginning January 1, 2021. “Renown Health is a better place because of Dawn’s incredible leadership,” said Sy Johnson, MBA, chief of staff at Renown. “For nearly 30 years, she has led by example to serve our patients, employees and community, helping pave the way for other female leaders to thrive in leadership positions at Renown. Now, she’s paving the way for future leaders to thrive in healthcare leadership positions across the nation, and we could not be more proud of her.” "At Renown, we are committed to fostering an environment of diversity, inclusion and cultural competence where all are appreciated, fully engaged and motivated to make a genuine, positive difference in the health and well-being of the people and communities we serve," said Michelle Sanchez-Bickley, MS, SPHR, SHRM-SCP, Renown’s chief human resources officer. "We are proud that nearly 70 percent of Renown's leadership roles are filled with women who are making a difference in our community. Dawn is leading the way for all of us." “As I begin my term as a member on the WIHL Executive Council, I am hopeful for a future filled with more female leaders in healthcare,” said Ahner. “I am fortunate to be where I am today, and my goal is to help women learn from my journey and experiences and see that anything is possible with hard work and determination.” Ahner started at Renown in 1993 as a financial analyst. She worked her way through the ranks, serving a total of eight positions including director of finance, chief financial officer, chief administrative officer, and finally, her current role as chief operating officer, acute services. She has been honored for her many accomplishments, including spearheading the launch of Renown’s Transformation Health Care, a model of continuous improvement based on lean methodology; and in 2018 she was named to the Becker’s Hospital Review’s annual list of 143 women hospital and health system leaders to know. Ahner earned her bachelor’s degree in accounting from California State University, Sacramento; her master of business administration from the University of Nevada, Reno; and her doctor of science in administration-health services from the University of Alabama at Birmingham.  In U.S. News and World Report Best Hospital rankings, Renown South Meadows Medical Center was listed #1 in the State of Nevada. Renown Regional Medical Center was named #2 Best Hospital in Nevada. A hospital's score is based on multiple data categories, including patient outcomes, safety and volumes. Hospitals earning a high performing rating were significantly better than the national average. About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Health, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information visit, www.renown.org.

Read More About Renown Health's COO, Acute Services, Empowers the Next Generation of Women Healthcare Leaders