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    • Wednesday, May 13, 2020

    Dispatch Health Partners & Renown to Provide In-Home Medical Care

    Hospital network brings high-quality, affordable, on-demand acute care to local residents. DispatchHealth, a provider of in-home medical care, today announced a partnership with Renown Health to provide Reno/Sparks residents with high- quality medical care in the comfort of their homes. The partnership aims to provide patients with another option for safe access to medical care during the COVID-19 pandemic and beyond. DispatchHealth and Renown’s goal is to offer the most vulnerable patients at-home care options if it is in the best interest of their health needs. DispatchHealth’s model is uniquely positioned to help treat an extensive range of common to complex injuries and illnesses, including but not limited to urinary tract infections, dehydration, fall injuries, nausea, sutures and more and is accepted by most major insurance plans. If a patient is uninsured, there is a flat fee of $275, which includes all medications administered and lab tests on site. “It’s more important than ever to be able to offer patients convenient, high-acuity medical care that is also cost-efficient,” said Bill Butcher, regional market director, DispatchHealth. “The partnership with Renown Health provides safe care for people without them having to leave their home, helping to ensure community members get the right care at the right place at the right time.” Patients requiring medical services for sudden or urgent illness, such as sore throat or skin rashes, can request care by going to the DispatchHealth website, accessing the free mobile app  or calling 775-439-1529. Once contacted, the medical team arrives within a few hours to treat the patient in their place of need and consists of either a physician assistant or nurse practitioner, along with a medical technician. DispatchHealth’s medical teams wear appropriate personal protective equipment (PPE) during all visits, including masks, gloves, and protective eyewear. Additionally, kits and devices are sanitized during and between visits. The medical team is able to perform a variety of advanced tests and treatments, ranging from blood tests to a 12-lead EKG, to IV fluids and more. To ensure continuity of care, DispatchHealth provides a detailed report to each primary care physician, living community, or a home health agency, in addition to electronically sending prescriptions to a patient’s pharmacy if needed. For emergencies, including but not limited to, chest pain, signs of a stroke, allergic reactions or severe injuries, individuals are urged to call 911 and seek safe, acute care in one of Renown’s emergency rooms. Renown has a variety of safety measures in place contributing to the overall health and safety of its patients and staff. Learn more about Renown’s commitment to keeping the community safe. “Renown is focused on the well-being of our patients and community. Our goal is to improve health through proactive community-based prevention, while creating the best healthcare system for those with acute and chronic disease,” said Dr. Tony Slonim, president and CEO of Renown Health. “We strive to find innovative ways to serve our community and are pleased to partner with DispatchHealth to bring affordable, on-demand in-home emergent and urgent healthcare delivery to patients in the Reno/Sparks area. In light of the COVID-19 pandemic, Renown and DispatchHealth worked diligently to accelerate the launch of this program in our community to help us continue fighting the good fight against the virus.” Renown accelerated the launch of DispatchHealth in order to help fulfil its mission of making a genuine difference in the health and well-being of the people and communities it serves. The first mobile medical vehicle arrived in-market on April 20 and a second vehicle will be operational May 19. DispatchHealth is available in 19 markets across the U.S., including Las Vegas and the Reno area from 8 a.m. to 8 p.m. local time, seven days a week, 365 days a year, including holidays. Hours of service will expand to 8 a.m. to 10 p.m. with the launch of the second vehicle on May 19.     About DispatchHealth DispatchHealth has redefined healthcare delivery to offer on-demand acute care and advanced medical care for people of all ages in the comfort of their own home. DispatchHealth's emergency trained medical teams are equipped with all the tools necessary to treat common to complex injuries and illnesses. DispatchHealth works closely with payers, providers, health systems and others to deliver care in the home to reduce unnecessary emergency room visits, as well as hospital stays and readmissions. A visit with DispatchHealth typically costs 80-90 percent less than the average emergency room visit. Acute care medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via app, online or a quick phone call. Advanced Care and Extended Care patients must be referred by a healthcare professional. DispatchHealth is partnered with most major insurance companies. For  more information, visit DispatchHealth.com. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.

    Read More About Dispatch Health Partners & Renown to Provide In-Home Medical Care

    • Friday, Jul 22, 2022

    Adnan Akbar, MD, Appointed Chief Medical Officer for Renown Acute Care

    Experienced leader to support physicians at Renown Regional and Renown South Meadows Medical Centers Renown Health is pleased to announce that Adnan “Eddy” Akbar, MD, will serve as Chief Medical Officer for Renown Acute Care, overseeing physicians at Renown Regional Medical Center and Renown South Meadows Medical Center. Renown Health is the region's only Level II Trauma Center, serving more than 1 million people and a 100,000 square mile reach – across Nevada, Lake Tahoe and eastern California. Dr. Akbar begins his new role on July 25, succeeding former Chief Medical Officer for Acute Care, Dr. Susan Lee, who was promoted to Chief Operating Officer at Renown South Meadows Medical Center on March 7, 2022. Thomas Graf, MD, CEO for Renown Health, announced Dr. Akbar’s internal promotion today by writing, “Embracing our vision to improve the health of our community, we are empowering leaders to play a greater role in improving physician, employee and patient experiences; growing services to our community; providing Reliable and Exact Care® and meeting rigorous standards for operational excellence and efficiency.” Dr. Graf noted that he was excited as, “Dr. Akbar expands his role, promotes a spirit of unity across the enterprise, and continues to make progress on achieving goals central to Renown’s success.” In his new role as Chief Medical Officer for Acute Care, Dr. Akbar will join Dr. Rahul Mediwala, Chief Medical Officer for Health Services, to lead physicians and clinicians across the Renown enterprise. Dr. Akbar will report directly to Chris Nicholas, Chief Executive Officer for Renown Regional Medical Center. Dr. Akbar is an experienced, dynamic physician executive and operational leader with a record of hospital operations, medical staff leadership and engagement, quality improvement, patient safety, patient experience, risk management, utilization management and clinical documentation improvement. Chris Nicholas, Chief Executive Officer of Renown Regional Medical Center wrote, “Over the last seven years and through all the physician leadership positions he has held, Dr. Akbar has had an intense focus on improving patient care, driving hospital and operational improvements, and demonstrating the best of Renown’s mission, vision and values. Renown has a national reputation for delivering health care that is affordable, accessible and of the highest quality and I look forward to working with Dr. Akbar to engage physicians and administrators in an agenda that supports this vision.” Dr. Susan Lee, Chief Operations Officer of Renown South Meadows Medical Center added, “As we considered the needs of the organization and our future, we determined that Dr. Akbar was the right person to lead physicians across Acute Services. In addition, Dr. Akbar has demonstrated strong and engaging leadership with physicians, nurses, the senior management team and across our hospitals and we are confident in Eddy’s ability to contribute to the great progress that Renown Health is making in becoming the best place to practice medicine and to receive care.” Dr. Akbar has been with Renown Health for seven years, previously serving as Secretary of Medical Staff, an Internal Medicine physician, Chair of the Department of Medicine, Division Chief for Hospital Medicine and most recently as a hospitalist physician of Renown Medical Group and Associate Chief Medical Officer of Renown Regional Medical Center. Dr. Akbar is an Assistant Professor of Medicine at University of Nevada-Reno, School of Medicine and a member of the Clinical Faculty at St. Georges University School of Medicine, Grenada. Dr. Akbar is fluent in four languages including Urdu, Pushto and Hindi. Dr. Akbar completed his residency in internal medicine at Cleveland Clinic. He is a Diplomat of the American Board of Internal Medicine, and earned his medical degree from Aga Khan Medical College in Karachi, Pakistan. Dr. Akbar is completing his master’s in healthcare administration from Cornell University. Dr. Akbar’s research interests include observation criteria and appropriate utilization management of hospitalized patients, development and usage of dedicated Epic order sets to improve patient care and outcomes, advancement and development of Milestone appropriate care during acute hospitalization and transitional care policies to reduce hospital readmissions and improve patient care. In U.S. News and World Report Best Hospitals rankings, Renown Regional is #1 in the State of Nevada for 2021. No other hospital in Nevada earned recognition from U.S. News. Renown South Meadows was listed #1 in the State of Nevada (tied with Carson Tahoe Medical Center) for 2021. Renown Regional Medical Center is High Performing, its highest rating possible, for Heart Failure, Colon Cancer Surgery and Chronic Obstructive Pulmonary Disease. Renown South Meadows was rated High Performing for Hip Replacement and Knee Replacement and COPD. A hospital's score is based on multiple data categories, including patient outcomes, safety and volumes. Hospitals earning a High Performing rating were significantly better than the national average. The team at Renown Health is seeking great employees for careers in service; apply online at https://careers.renown.org/. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®.

    Read More About Adnan Akbar, MD, Appointed Chief Medical Officer for Renown Acute Care

    • Friday, Jun 12, 2020

    Dr. Rahul Mediwala Promoted to Chief Medical Officer

    Dr. Mediwala’s leadership through challenging times helps Renown to thrive despite uncertainty ofCOVID-19 pandemic Rahul Mediwala, MD, CPE, has been promoted to Chief Medical Officer (CMO) of the Health Services Division at Renown Health after serving as interim CMO since the beginning of the COVID-19 pandemic, working tirelessly to lead a team on the frontlines who continued to provide quality and compassionate care to our community through the uncertainty and pressure of the pandemic. Dr. Mediwala has been with Renown for 11 years, originally joining Renown Medical Group to lead the nephrology program and as medical director for the dialysis unit. Over the years, he has taken on additional leadership roles for Renown Medical Group; serving as chair of Medical Specialties, and Chief Medical Officer for the Renown Accountable Care Organization. “I am thankful for our team of physicians, care providers, medical assistants, patient access representatives, administrators and all who have worked through change to continue to make a genuine difference in the health and well-being of the people and communities we serve,” said Dr. Mediwala. “I look forward to continuing to lead this talented team at Renown as we work to find how we can adapt to meet the changing needs of our health system and community to thrive into the future.” Dr. Mediwala has a bachelor’s degree from Texas A&M in biomedical engineering, his medical degree from Baylor College of Medicine in Texas and served as chief resident for Internal Medicine at University Hospitals in Cincinnati and subsequently completed a nephrology fellowship in Cincinnati. Prior to joining Renown, Dr. Mediwala practiced with a large nephrology specialty group in Ohio.     About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.

    Read More About Dr. Rahul Mediwala Promoted to Chief Medical Officer

    • Monday, May 15, 2023

    Samuel K. Weller Appointed CEO for Renown South Meadows Medical Center and Renown Rehabilitation Hospital

    Renown Health is pleased to announce that Samuel K. Weller, MHPA, will serve as Chief Executive Officer for Renown South Meadows Medical Center, a 118-bed acute care community hospital and Renown Rehabilitation Hospital, a 62-bed physical rehabilitation hospital in Reno, Nev. The position was formerly held by Chris Nicholas, FACHE, who was promoted in March 2022 to serve as CEO of 808-bed Renown Regional Medical Center in Reno. Renown Health is the largest and only locally owned not-for-profit, charitable healthcare network in Reno, serving over 1 million people and 100,000 square miles between Salt Lake City and Sacramento. As CEO, Mr. Weller will work with the South Meadows and Rehabilitation leadership, medical staff, and team to achieve patient care, efficiency, and operational goals.  “We are excited to have Sam join the Renown Health senior leadership team at this pivotal moment in our history,” said Dr. Brian Erling, Renown’s president and CEO. “Sam is a dyamic health care executive with a solid record of advancing acute and ambulatory operations while collaborating with physicians and clinicians to expand services, enhance clinical quality, and exceed customer service expectations. Sam leads with integrity and a people-first approach which are essential to deliver on our mission to improve the health and well-being of the people and communities we serve.” Mr. Weller comes to Renown from Centura Health where he served as Group Vice President of Physician Enterprise for Greater Colorado and Kansas, overseeing physician services across a Level 1 Trauma hospital, eight Level III Trauma hospitals, two Critical Access/Trauma IV hospitals and numerous primary care and specialty practices. He previously served as Director of Strategy and Ambulatory Practices for St. Anthony Summit Medical Center in Summit County, CO overseeing hospital and ambulatory operations for the Rocky Mountain region; and Group Manager Business Development in Denver. Mr. Weller is a graduate of Washington State University with a master’s degree in health policy and administration (MHPA) and a Bachelor of Science degree in Business Finance from Brigham Young University-Idaho. “I love health care because it is about people helping people,” says Sam Weller. “Renown is the most valued and trusted system of health for northern Nevadans, and working together, I am excited to help transform care for our community and improve the quality of life for generations to come.”  South Reno continues to grow, and consumer demand continues to increase for Renown medical providers and facilities. The South Meadows campus, which opened more than 15 years ago in February 2004, is currently improving existing facilities, and expanding service offerings to meet expressed needs of the community. Renown South Meadows Medical Center features private patient rooms for hospital stays, and will add additional private rooms, bringing the total to 73 private rooms when work is done this September.  Weller will assume his new duties on June 26.  Renown South Meadows Medical Center has been nationally recognized for providing the highest quality care and service.  In U.S. News and World Report Best Hospital rankings, Renown South Meadows was listed #1 in the State of Nevada (tied with Carson Tahoe Medical Center) for 2020. Renown South Meadows was rated High Performing for Hip Replacement and Knee Replacement and COPD. A hospital's score is based on multiple data categories, including patient outcomes, safety, and volumes. Hospitals earning a High Performing rating were significantly better than the national average. Renown Regional Medical Center was listed #1 for the State of Nevada in U.S. News and World Report Best Hospital listing for 2021 and 2022.  Sam and the team at Renown South Meadows Medical Center and Renown Rehabilitation Hospital are hiring great physicians, nurses and associates for careers in service; apply online at renown.org/careers, and volunteers to assist patients and their families at renown.org/About/Volunteers. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 associates, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently hiring great physicians, nurses and associates for careers in service; apply online at renown.org/careers and volunteers to assist patients and their families at renown.org/About/Volunteers.

    Read More About Samuel K. Weller Appointed CEO for Renown South Meadows Medical Center and Renown Rehabilitation Hospital

    • Monday, Jun 01, 2020

    Renown Patients Encouraged to Have One Supporter Accompany Them to Medical Visit or Hospital Stay

    Embraces patient and family-centered care, enhanced safety measures and new visiting hours.   Today, Renown Health announced the Patient Supporter program, recognizing the important role that family and friends play in the healing, recovery and care of patients and serve as integral members of the health care team. With a continued decline in COVID-19 patients and the move to Phase 2 of Governor Sisolak’s Silver State Stabilization program, and in alignment with the Nevada Hospital Association, Renown hospitals and medical practices are now allowing limited visitors for non-COVID-19 patients and have put extra safety measures in place to protect patients, visitors and healthcare employees. One healthy adult Patient Supporter may now accompany a patient to their Renown medical visit or hospital stay. Tony Slonim, MD, DrPH, President & CEO of Renown said, “We live by our values of caring, integrity, collaboration and excellence. We believe in ‘person-centered care,’ an approach that embraces the perspective of the patient and their loved ones, while promoting a healthy, encouraging environment for caregivers and addressing the health needs of our community.” At Renown, "family" is defined by the patient. The patient may designate anyone they choose as their Patient Supporter. The Patient Supporter may be asked to assist the health care team with communications to other family members and friends, participate in training and education activities and assist the patient with complying with care and medication instructions. Jen Richards, PhD, RN, Chief Nursing Officer for Acute Services explained, “The partnership between patients, families and healthcare providers is based on the understanding that everyone's role is important. What we do together is greater than what any of us can do alone. Involving families in the patient's care supports the healing process and can improve the outcome. This belief shapes our work, our services and the care we provide.” Beginning today, each patient may be accompanied by one healthy adult Patient Supporter. Enhanced safety measures in place include across all Renown sites to safeguard health include: • Wearing a mask at all times; • Observing hand hygiene practices; • Conducting health screenings upon each entry; • Implementing strict social distancing protocols; • Extra cleaning and disinfection of high-touch, public surface areas. In alignment with the state-wide guidelines, visitors will be limited to one Patient Supporter per patient and be able to access hospitals as noted: • Renown Children’s Hospital: Open access. (Two parents and/or guardians may be designated as Patient Supporters, however, due to current space      constraints, we ask that you visit one at a time). • Renown Regional Medical Center and Renown South Meadows Medical Center, 3 pm-8 pm • Renown Rehabilitation Hospital, 9 am-4 pm partnerships; the importance of including trusted support people in your care; Nutrition; the nurturing aspect of food; https://www.renown.org/find/renown-regional-medical- center/shops-at-renown/ Spirituality; wellness resources and the Spiritual Center & Estelle J. Kelsey Interfaith Sanctuary https://www.renown.org/explore/spiritual-care/interfaith-spiritual-center/ Healing arts, including art, music, Fianna’s Healing Garden and The John & Sue Dermody Children’s Healing Garden, serene environment designed to promote patient healing and environments conducive to health Physical, emotional safety, security and patient confidentiality. There are multiple ways to support patients at Renown Regional Medical Center, South Meadows Medical Center, Renown Children’s Hospital or Renown Rehabilitation Hospital. You can send a personalized message to a loved one and it will be hand-delivered to patients staying overnight. https://www.uat.renown.org/interact/contact-a-patient/. Staff are pleased to arrange video calls with loved ones. To speak with a patient, call 775-982-4100. Renown Care Providers Are Fighting the Good Fight For You. You may send a Thank You note or make a donation to support their efforts at https://www.renown.org/donations-covid-19/. For more detailed information on the Patient Supporter program visit https://www.renown.org/interact/ Please see b-roll to accompany this story here.     About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.

    Read More About Renown Patients Encouraged to Have One Supporter Accompany Them to Medical Visit or Hospital Stay

    • Monday, Aug 07, 2023

    Dr. William 'Bill' Plauth, Chief Medical Officer for Renown Health; Also Appointed Associate Dean for Clinical Affairs for UNR Med

    William ‘Bill’ Plauth, MD, MMM, CPE, Chief Medical Officer for Renown Health, has also been appointed Associate Dean for Clinical Affairs at the University of Nevada, Reno School of Medicine (UNR Med), effective August 15, 2023. As Associate Dean for Clinical Affairs, Dr. Plauth joins UNR Med in a pivotal role to advance the academic and research integration established under the 2021 affiliation between UNR Med and Renown Health to create Nevada’s first fully integrated health system. Dr. Plauth will provide strategic consultation with UNR Med's Office of Academic Affairs and Office of Medical Research to foster clinical settings that promote and enhance medical education and clinical research within the affiliation. His role is also integral to UNR Med's accreditation and strategic planning processes. “We are thrilled to have Dr. Plauth on board with us”, said Paul J. Hauptman, MD, Dean of UNR Med, and Chief Academic Officer for Renown Health. “Over the last several months, we have worked side-by-side on several important initiatives pertaining to the learning environment. Bill is a strong advocate for our students and residents, and we are confident that this new relationship will be a major step forward in the UNR Med and Renown Health affiliation. We welcome Dr. Plauth to the Wolf Pack family!” “Dr. Plauth is an energetic, collaborative physician and mentor who cares deeply about fostering the next generation of exceptional physicians and physician assistants,” said Brian Erling, MD, MBA, President and CEO, Renown Health. “I know his talent, experience and leadership will do much to advance our shared academic and research mission and further elevate the outstanding care, exceptional training, innovative research, and innovative community partnerships for both UNR and Renown Health.”  As Chief Medical Officer for Renown Health, Dr. Plauth is responsible for resource management, continuous quality improvement, assessment of clinical programs, daily operations, patient safety, and compliance monitoring.   With his additional responsibilities at UNR Med, Dr. Plauth will work with leadership to ensure that medical and physician assistant (PA) students, residents and faculty thrive in a positive clinical learning environment which emphasizes professionalism, teamwork, and clinical quality. Dr. Plauth brings over 30 years of experience in multiple leadership roles, including as Chief Medical Officer at Mercy Regional Medical Center and Centura Penrose & St. Francis Hospitals, all in Colorado. Previously, Dr. Plauth served for fourteen years with CHRISTUS St. Vincent Regional Medical Center in Santa Fe, NM, first as a hospitalist and then as Chief of Staff, Medical Director of Clinical Informatics, Medical Director of Palliative Care, and Acting Chief Medical Officer for Quality and Medical Staff Affairs. He has also served as a medical director of a long-term care and skilled nursing center. Dr. Plauth received his Bachelor of Arts in Economics from the University of Virginia, Charlottesville, and his M.D. degree from Emory University School of Medicine. He completed his internship and residency at the University of California San Francisco, where he served as Chief Resident. Dr. Plauth is board certified by the American Board of Internal Medicine in both Internal Medicine and Hospice & Palliative Care.  The University of Nevada, Reno School of Medicine (UNR Med), Nevada’s first public medical school, is a community-based, research-intensive medical school with a statewide vision for a Healthy Nevada. Since 1969, UNR Med has trained more than 3,900 students, residents and fellows. UNR Med continues to improve the health and well-being of all Nevadans and their communities through excellence in student education, postgraduate training and clinical care, research with local, national and global impact and a culture of diversity and inclusion. For more information, visit med.unr.edu. Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. For more information, visit renown.org.

    Read More About Dr. William 'Bill' Plauth, Chief Medical Officer for Renown Health; Also Appointed Associate Dean for Clinical Affairs for UNR Med

    • Employees
    • Pharmacy
    • Medication

    Department Spotlight: Pharmacy

    When it comes to each patient’s healthcare journey, medication is often a key chapter. After all, medication is one of the most common treatment methods to help patients on the road back to health. In 2023, 4.83 billion prescriptions were filled in the U.S., and with this number only anticipated to rise annually, having an expert pharmacy team on your side to make certain you are prescribed the ideal dosage to treat your condition, prepare your prescriptions on time and help you manage your medications responsibly is important.  Fortunately, at Renown Health, we have best-in-class inpatient and outpatient pharmacy teams to fill both prescriptions and promises for excellent care. Renown Pharmacy plays a vital role in helping us foster a health system that prioritizes patient well-being above all else. This department exemplifies the impact that a unified, expert pharmacy team can have on patient outcomes now and in the future.  The Masters of Medication Spanning three hospitals plus ambulatory locations across the health system, Renown’s growing pharmacy team – full of dedicated pharmacists, pharmacy technicians and even medical assistants – manages medications in a wide variety of patient settings, touching nearly every aspect of the healthcare continuum: Outpatient Retail Pharmacies Renown Regional Medical Center – 75 Pringle Way The Healthcare Center – 21 Locust Street Renown South Meadows Medical Center – 10101 Double R Blvd  Inpatient Pharmacies Renown Rehabilitation Hospital Renown Regional Medical Center (including Renown Children’s Hospital) Renown South Meadows Medical Center COMING SOON: Conrad Breast Center Pharmacy (in honor of Kristina Ferrari) in the Specialty Care Center at Renown South Meadows Ambulatory Pharmacies Anticoagulation Services – Institute for Heart & Vascular Health (IHVH) Pharmacotherapy Program – IHVH and Renown Medical Group Locations Congestive Heart Failure Pharmacotherapy Program – Center for Advanced Medicine B at Renown Regional Chronic Obstructive Pulmonary Disease (COPD) Pharmacotherapy Program – Renown South Meadows Endocrinology Pharmacotherapy Program – Renown South Meadows Additional Pharmacy Programs Medical Reconciliation Pharmacy Residency Clinical pharmacists at Renown bridge the gap between medicine and compassionate support, making sure each patient receives personalized care one prescription at a time.  “There are various roles pharmacists play within Renown,” said Clarissa Munoz, Clinical Pharmacist in the Renown Regional Inpatient Pharmacy. “Staff pharmacists work diligently to ensure correct medications are dispensed, and if compounded, make sure they were prepared properly. They also work hard to answer medication messages and phone calls, help verify orders and make sure ode trays/RSI kits are appropriately stocked and ready when needed. Clinical pharmacists work from satellite pharmacies on the floor and focus on reviewing patient charts and aim to provide additional interventions to the providers to optimize treatment strategies. We also serve as a resource for nursing staff and help answer medication questions.”  “My role in the pharmacy is pretty expansive,” added Chanelle Ajimura, Clinical Pharmacist in the Renown Regional Outpatient Pharmacy. “I maintain inventory to confirm patients can receive their medications in a timely manner both for our discharge and retail patients while balancing the Meds to Beds program, which offers medication delivery to the bedside and bedside medication counseling; collaborating with an interdisciplinary team to find the most affordable price for patients; and verifying that the dose, strength, indication, etc. is appropriate for the patient from start to finish.”  “In the pharmacy, I make sure patients are receiving appropriate drug therapy by checking for major drug interactions and ensuring appropriate dosing,” added Courtney Church, Clinical Pharmacist in the Renown Regional Outpatient Pharmacy. “I also make recommendations to providers so patients can get cost-effective therapy.”  Our pharmacy technicians work behind-the-scenes ensuring efficient medication management, making a difference in the lives of patients every day.  “A pharmacy technician is responsible for making sure the patient gets their medications on time and at the lowest price possible,” said Nate Graham, Pharmacy Technician in the Renown Regional Outpatient Pharmacy. “This is done by working with patients, insurance companies and case workers. We fill prescriptions, enter prescriptions into our system, receive and send orders for medications and maintain a clean pharmacy with an accurate inventory.”  “We do a variety of things; the task people probably know the most is counting out the medications and putting them in the amber vials,” added Rachel Vallin, Pharmacy Technician in the Renown Regional Outpatient Pharmacy. “We also help patients at the front of the pharmacy, ring out their prescriptions, answer some basic questions (deferring to a pharmacist as necessary) and billing insurance. Meds to Beds is my favorite part because I feel the most involved. I take medications to patients who are discharging up to their hospital rooms so they have it with them when they leave.”  “As a technician, I confirm that all medications of new admissions are available in our machines prior to admitting and then maintain stock during each patient’s stay,” added Tammara Axtman, Pharmacy Technician at Renown Rehabilitation Hospital. "I also assist our nurses when needed in regard to any of their questions with both EPIC and Omnicell.”  Our pharmacy team is also on the move all across our health system, thanks to our Ambulatory Pharmacy programs. For patients experiencing a serious heart, lung, or endocrine condition that requires ongoing drug therapy maintenance and guidance, our ambulatory pharmacies step in to carefully monitor how their medications impact their health and well-being.  “Our role as pharmacists in this department is non-traditional because we actually see patients in the exam rooms face-to-face,” said Cory Lankford, Ambulatory Care Clinical Pharmacist for Renown’s Anticoagulation Services. “We modify their medication regimens and drug recommendations under collaborative practice agreements.”  “Because our role is so unique, we have a lot of opportunities to make a positive impact on patients,” added Janeen Abe, Ambulatory Care Clinical Pharmacist for Renown’s Anticoagulation Services. “We do a lot of direct patient interaction, including counseling patients on their medications and helping them navigate through their disease state.”  “As a medical assistant in this department, we’re called the patient ‘liaisons’ to orchestrate who they should go to whether it’s a nurse, a provider or a pharmacist,” added Kiara Scruggs, Medical Assistant for Renown’s Anticoagulation Services. “We look at each patient’s medications and help with the Warfarin blood thinner monitor. We get to do a lot with patients." A key resource within the Pharmacy department and the emergency admission process, our Medical Reconciliation ("Med Rec") team stays on top of each patient's medication records. By ensuring each medication regimen is accurately reflected in each patient's chart and that patients continue to take their at-home medications while admitted to the hospital, this team provides vital insight into medications that could be a contributing factor to each patient's symptoms, including drug interactions. “Our medication reconciliation pharmacy technician team are true detectives,” said Heather Townsend, Clinical Pharmacy Supervisor. “When a patient arrives to the hospital, Med Rec works with patients, families, caregivers and outpatient pharmacies to compile a list of medications the patient has been taking a home. This list is used to make sure medications are not contributing to the patient’s symptoms and to assure medications are continued throughout the hospital stay. The addition of the medication reconciliation team has been one of the greatest advancements in medication safety.” “As a Med Rec Tech, we interview patients and family members and call pharmacies, skilled nursing facilities, etc. to obtain an accurate and complete medication list/history to outline what the patient is currently taking on a daily basis,” added Kara McGee, Medical Reconciliation Pharmacy Technician. “We make sure that we document the correct medication, dose, route, frequency and directions. This information is crucial because the nurses, pharmacists and physicians look at our work to figure out if any medications are contributing to the patient's health condition, and for the continuation of home medications on admission.” “Even though the Med Rec Tech might seem small in the hospital realm, it is very vital for patient information and beneficial to the patient's health,” added Brizza Villafan, Medical Reconciliation Pharmacy Technician. “There is never a dull moment in this work.” No matter the diagnosis, having Renown Pharmacy as an integral part of your healthcare team is a win-win situation for both you and them: you receive access to medication to help you heal, delivered to you with precision and care, and the pharmacy team has the opportunity to care for you and make a positive impact, a role they take seriously.

    Read More About Department Spotlight: Pharmacy

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