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A Day in the Life of a Child Life Specialist
March is Child Life Month, meaning this is the perfect time to ask: What exactly does a Child Life Specialist do? To find out, we “virtually” tagged along with one for a day. This is what a typical day looks like in this important role. For Child Life Specialist Brittany Best, play is a natural part of her work day. She approaches her role with a keen understanding of how the seemingly small tasks she performs every day — comforting children prior to a procedure, writing thank-you notes to donors, training interns — positively impact the lives of the children she serves and their families. So what does it take to work in Renown’s Child Life Program? Best shares some of the highlights from a “typical” shift. A Child Life Specialist’s Day 7:30 a.m. Clock in, put my belongings in my office, and print the patient census information. This helps me to get a sense of the day ahead, as I’m covering three areas today. 8-9 a.m. I look over the census sheets for all three areas and check in with the nurses in each area and then try to prioritize my day. 9:00 a.m. I attend Interdisciplinary Rounds for the Pediatric Intensive Care Unit, where the most critically ill or injured children are treated. Additionally, Interdisciplinary Rounds enable several key members of a patient’s care team to come together and offer expertise in patient care. 10:00 a.m. I come up to the specialty clinic/infusion center to check on the patients that have arrived already and see how things have been going since I had last seen them. We see patients frequently up here, as they are receiving treatment for cancer or other disease processes. 10:55 a.m. I’m notified by an RN that a patient needs an IV started, so I go meet with the patient and their family. I meet with a 6-year-old and mother to explain what an IV is and why it is needed. We go through an IV prep kit, looking at all the different items the nurse will use including cold stinky soap, a tight rubber band and also a flexible straw. I also teach this patient a breathing exercise to help them relax during the procedure with a simple exercise known as “smell flowers, blow out candles.” I demonstrate how to take a deep breath in through the nose — like smelling flowers — then how to blow that breath out — like blowing out birthday candles. 11:10 a.m. I walk with the patient and mom to the procedure room on the Children’s Patient Floor for an IV procedure. The Vecta distraction station is set up and running with its bright lights and water tube that bubbles with plastic fish swimming. The parent holds the patient in their lap, and with the distraction and medical preparation, we are successful! I give the patient a toy and provide emotional support to both the young patient and his mom. It’s easy to forget that these procedures can be stressful for the parents as well. 11:30 a.m. I finish rounding with staff to catch up on patients. In addition, I introduce myself to patients and put my contact number on the board in each room so the families know how to get a hold of me should they need anything. With support from volunteers, we distribute movies, games, and “All About Me” forms to patients and their families. These forms help us get to know our patients with things like their favorite foods and televisions shows. 12:45 p.m. I help with a lab draw in Children’s Specialty Care. A 3-year-old patient is very anxious about the “shot,” so I meet with the patient and parents to discuss coping techniques. The patient holds the Buzzy Bee and does well during the lab draw. The mom is relieved, and the patient is excited for a toy. The Buzzy Bee actually helps block the transmission of sharp pain on contact through icy numbing and also tingly vibration. 1 p.m. Joan, an artist with our Healing Arts Program, arrives on the Children’s Patient Floor to perform art therapy with patients. She helps two young patients who are interested in watercolor paintings. 1:15 p.m. Time for lunch and also a trip to Starbucks. 1:45 p.m. I finishing rounding and introducing myself and our services to the patients I have not met yet. 3 p.m. At this time, I meet with the parents of a newly diagnosed diabetic patient who is in intensive care. A new chronic diagnosis is always difficult, so I am there to provide emotional support. It’s instances like this that remind me every day why I love the work I do. 3:30 p.m. I meet with a new volunteer, discuss their role and also give the new volunteer a tour of the units. We are very thankful for all our volunteers on the floor, as their contributions help us provide a variety of basic services to a larger number of children. This also allows the Child Life Specialist to devote time to children who require more intense or specialized service. 4-5 p.m. I finish charting on patients and help two newly admitted families before I start to wrap up for the day. This evening we have a volunteer covering the times during shift change, which is helpful as it makes for a smooth transition for families during the meal time and change of shift. During this time, I write a note for this volunteer indicating the patients I want her to focus on. 5-5:30 p.m. Check in with critical patients and families before leaving for the day. All-in-all, it was a good day.
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14Dec
Ticket includes partner. This class helps prepare parents for emergencies that may occur in baby’s first year. Along with car seat safety and basic baby proofing, discussion will include prevention and treatment of common injuries. Students will also learn and practice the skills necessary to perform infant CPR (cardiopulmonary resuscitation), as well as the skills necessary to assist a choking infant. The American Heart Association Family & Friends “Infant CPR and Choking” (birth to one year) course is for those who want to learn Infant CPR but do not need a course completion card in CPR for their job. Grandparents and other caregivers are welcome to attend. This class covers the following topics: Car seat safety education Safe sleep Baby proofing your home Basic first aid Infant CPR & Choking If this class is sold out and you need to take a class please email Chris.Marlo@Renown.org or leave a message at 775-982-4352.
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First Student Welcomed to Medical Assistant Program at Renown
As the need for Medical Assistants grows, graduating Hug High Health Science Academy senior, Ana Hernandez Rodriguez, starts NHSE sponsored Renown Medical Assistant apprenticeship at TMCC According to the U.S. Bureau of Labor Statistics, employment of Medical Assistants is projected to grow 19 percent from 2019 to 2029, much faster than the average for all occupations. The growth of the aging baby-boom population continues to increase demand for preventive medical services here in Nevada and across the country. An increasing number of group medical practices, clinics, and other healthcare facilities also need medical assistants to perform administrative and clinical duties. Medical assistants work mostly in primary care, a steadily growing sector of healthcare. With an eye towards this future, Renown Health proudly accepted its first student, Ana Hernandez Rodriguez, a graduating senior from Procter R. Hug High School’s Health Science Academy CTE program in Washoe County, into its newly created Medical Assistant apprenticeship program. Ana will begin the program as a full-time employee with benefits and start her apprenticeship coursework at Truckee Meadows Community College (TMCC). Sponsored by the Nevada System for Higher Education (NSHE), Renown’s Medical Assistant Apprenticeship Program was approved by the Nevada State Apprenticeship Council, which was overseen by the Governor’s Office of Workforce Innovation (OWINN), in February. The Renown Medical Assistant Apprenticeship is a one-year competency-based program that includes up to 2,000 hours of On-the-Job training and 193 hours of Related Technical Instruction offered through TMCC. All classroom, clinic and work time is paid. Apprentices work under the supervision of a Medical Assistant, Registered Nurse, or medical provider to assist in responsibilities including escorting the patient from the waiting room to the examination room, taking vital signs, stocking supplies, placing and receiving phone calls including appropriate documentation in the Electronic Medical Record, preparing lab specimens for processing, completing the necessary referral forms, obtaining authorizations and keeping records for referrals. Upon completion of the program, apprentices complete the final exam to become a National Certified Medical Assistant. “NSHE is proud to serve as the apprenticeship program sponsor and create more apprenticeship opportunities like this program throughout Nevada,” said Cheryl Olson, NSHE Apprenticeship Navigator and Director of the Nevada Alliance for Youth Apprenticeship. “We welcome Ana as she joins our extraordinary team of healthcare professionals at Renown,” said Tony Slonim, MD, DrPH, President & CEO of Renown. “We are always looking to support and invest in the next generation of health professionals to address the health needs of our community. Medical Assistants serve an essential role in physician offices, hospitals and other healthcare facilities performing important administrative and clinical responsibilities and assisting in medical care including greeting patients, recording medical histories and vital signs and helping to coordinate care.” According to the US Department of Labor “Projections Central” the demand for Medical Assistants in Nevada will increase by over 25% by 2028, with over 260 job openings available per year. On the importance of apprenticeship programs like Renown’s Medical Assistant program, NSHE Chancellor Melody Rose said, “The Nevada System of Higher Education is committed to promoting more attainable, affordable, and innovative pathways toward successful careers in fields like healthcare, advanced manufacturing, and information technology through apprenticeships. Programs such as the Renown Medical Assistant apprenticeship are changing how we think about accessing higher education and offering true ‘Learn and Earn’ pathways.” Ana’s acceptance into the Medical Assistant apprenticeship program is a proud moment for her soon-to-be alma mater. “Ana has earned this opportunity through hard work and dedication to her studies,” said Melissa Osterhage, who teaches health sciences at Procter Hug High School. “She is a compassionate, caring, and intelligent young woman, and I look forward to seeing everything she will accomplish as she moves forward in a career in the medical field. I couldn’t be more proud of her, and I am grateful she has been awarded this apprenticeship.” Ana graduates from Hug High on June 22 and starts her Medical Assistant apprenticeship program just a few days later on June 29, and is excited for her future. "Being accepted to this opportunity at Renown has been amazing and wonderful. When they told me I was accepted, I was so excited that I cried because I felt so blessed. This is going to help my future in so many ways. It is going to give me the opportunity to work in the medical field. I will start as a Medical Assistant and my goal is to work toward becoming a registered nurse. I took a leap of hope and made it. So, I tell others- believe in yourself and you can accomplish anything in life," she said. Ana is also welcomed to Renown by Michelle Sanchez-Bickley, Chief Human Resources Officer at Renown, who helped coordinate this workforce program. “Healthcare jobs in Nevada represent excellent employment for thousands of Nevadans poised to enter the state’s workforce over the next decade. Opportunities are increasing as we encounter growing demand for health care services at Renown, coupled with population growth, an improving economy, and retirees relocating to the Silver State. Ana and our Medical Assistants are so vital to helping our medical providers care for patients and are critical to the excellent care we provide.” For more information on the next Medical Assistant Apprenticeship program, please email kayla.mcmain@renown.org. To apply for a career opportunity at Renown visit our website. About Renown Health Renown Health is the region’s largest, local not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,200 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Clinical institutes include: Cancer, Heart and Vascular Heath and Neurosciences. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org. About OWINN OWINN helps drive a skilled, diverse, and aligned workforce in the state of Nevada by promoting cooperation and collaboration among all entities focused on workforce development. Its chief objectives are to prepare all K-12 students for college and career success, increase the number of Nevadans with postsecondary degrees and credentials, and boost employment outcomes in training and credentialing programs. About NSHE The Nevada System of Higher Education, comprised of two doctoral-granting research universities, a state college, four comprehensive community colleges, and one environmental research institute, serves the educational and job training needs of Nevada. NSHE provides educational opportunities to more than 100,000 students and is governed by the Nevada Board of Regents. The System includes the University of Nevada, Las Vegas, the University of Nevada, Reno, Nevada State College, Desert Research Institute, the College of Southern Nevada, Great Basin College, Truckee Meadows Community College, and Western Nevada College. About Washoe County School District The Washoe County School District includes the Reno/Sparks metropolitan area, Incline Village, Gerlach, and Wadsworth, Nevada. The District provides each of its 62,000 students with a superior education in a safe and challenging environment and is committed to graduating every child career- and college ready.
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Food is Love! Nine Career Options at Renown to Satisfy Coffee Enthusiasts & Foodies
Passionate about food and coffee? Interested in serving patients and health care heroes? Courteous and diplomatic? Have a high school diploma? Read on to discover the career for you. When you think about the word LOVE, do you think about delicious FOOD or a mug of hot COFFEE? When you talk with friends, do your conversations start and end discussing a new recipe, a new restaurant or TV food show? Do you get great satisfaction from preparing a great meal? Do you dream about being able to make a steaming hot latte with almond milk in minutes? Are you a nurturer who envisions creating and delivering a hot, delicious, nutritious meal to someone recovering from a surgical procedure or recovering from an illness? Would you enjoy making a special celebration meal for a family who has just delivered a baby, a cake for a wedding at a patient’s bedside, or for a family reunited with papa after receiving good news about his cancer recovery? Are you looking for some career options to keep you connected to great food and coffee? Renown Health is now offering a number of career options that encourage you to satisfy your love for food; earn money, paid vacation/sick time, great health benefits; have a regular schedule; advance your career and earn a college or university degree at the same time. There are some outstanding benefits to working in food-related careers at the region’s top employer and the region’s largest non-for-profit, charitable organization. Renown employees work every day to make a genuine difference in the lives of others, and we are looking for you to join us. Many food services professionals started their careers in entry-level positions and worked their way up. Other benefits to working at Renown include transferable career skills, free or discounted food and the opportunity to give back and serve your community. Whether you are just starting your career or looking for a new challenge, you are sure to find something that is perfect for you. Many positions require only a high school diploma or a GED. Start exploring today with our list of nine terrific food and beverage-related careers available today at Renown Health and apply online at renown.org. 1) Be a Barista at Starbucks; Renown Regional Medical Center, full/part time, all shifts If you love talking to people, have a good sense of humor and like to move fast, then this job is a great fit for you. You will meet people from every field and make friends with many of them. You will learn to be an expert in handcrafting delicious, perfect beverages—while proudly wearing the green Starbuck’s apron. You will be a part of the first Starbuck’s in the area to operate 24 hours a day, 7 days a week. Average Starbucks barista hourly pay is at the national average of approximately $12.32. In addition, you will receive paid training, tips, a full Renown Health medical, retirement, paid vacation/sick time benefit package and access to internally posted positions. You will need a high school diploma or GED; however, experience is not necessary for this entry-level position. Starbuck’s employees can drink as many lattes as they want—as most beverages are free for employees during work breaks! 2) Chef It Up as a Hospital Cook & Cook Lead; Renown Regional Medical Center, Renown Rehabilitation Hospital, full/part time, all shifts. If you love preparing nutritious, appetizing food for others, understand the importance of individual requirements for medical and cultural diets, this may be the perfect job for you. Most people landing a job as a Cook in a hospital have five or more years of experience working in a restaurant but do not have a college degree, yet they are able to earn an average salary range: $26,860 – $61,870. Benefits include a predictable schedule, which may mean more time with your family and at home. You will also receive vacation and sick days, and health, vision and dental benefits. In addition, you would be fueling physicians, nurses and others to get through a long workday, making a genuine difference in the lives of others and having a positive impact on society. 3) Special Delivery! Food Servers; Renown Regional Medical Center, full/part time, all shifts. If you love assembling and serving meals to patients, this is the job for you. You will setup, prepare and clean up for patient meal service and may serve as the link between Nutrition Services and patients. You may also transport food carts to the patient room floors and help with kitchen general cleaning and sanitation. 4) Show Your Creative Side as a Food Prep Artist; Lead Sandwich Artist; Renown Regional Medical Center, full/part-time, all shifts In this role, you will make and serve salads, desserts, and sandwiches with fresh ingredients and promptly serve them to hungry and happy customers. Lead Sandwich artists are in demand at the Subway restaurant located within Renown Regional Medical Center. 5) Making it Just for You! Nutrition Representative; Renown Regional Medical Center; per diem, all shifts In this role, you will meet with patients, help them review their meal options, and ensure their special and customized meal is delivered to their room. As a customer service agent, you will answer the phone for food orders, enters the meal choices into the computer system and understand menus, diet restrictions, recipes and food inventory. 6) Cashing In as a Food Services Cashier; Renown Regional Medical Center; full/part-time, all shifts 7) Food as Medicine as a Clinical Dietitian; Renown Regional Medical Center; part time, days Patients recovering from illness need to fuel their bodies with the most nutritious foods. In this role, you will provide nutrition education and counseling, clinical nutrition assessments, planning and evaluation of infants, children, adolescents, adults and geriatric patients, and work to meet the patient's physical, cognitive and psychosocial needs through proper nutrition and education. 8) The Answer is YES! Manager of Hospitality; Renown South Meadows Medical Center; full time As our manager, you would deliver exceptional customer service in all aspects of food and environmental services. You would get to build, hire, train and lead an engaged team and provide the highest quality service to meet the needs of patients, employees, visitors, and physicians. 9) Customer Service Fanatic? Retail Food and Beverage Supervisor; Starbucks You would be very popular-leading the operations of Starbucks and Subway franchises at Renown Regional Medical Center. You would ensure lead and empower and train your team to be the best- and be sure you budget is balanced and the customer service is exceptional. At Renown Health, we share a boundless vision that inspires us to learn, grow and exceed expectations for patients, their families and one another. A career with us offers you: • An uplifting and progressive environment focused on community health and wellness initiatives. • A culture that values your contributions and supports your personal and professional development. • Affiliations with the University of Nevada, Reno, Desert Research Institute and other organizations that help spur innovation and opportunity. To apply for these career opportunities and others, please visit us online at https://careers.renown.org/ About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.
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Renown Children's Hospital
Renown Children's Hospital is proud to be northern Nevada's only pediatric hospital. The Renown Children’s ER is the region's only Level II Pediatric Trauma Center and is open 24 hours a day, seven days a week. With pediatric specialists, child-sized equipment and family-centered care, it’s the first and only facility of its kind in Reno-Tahoe. Whether your child requires a pediatric appointment, a sports physical, or emergency medical attention, our pediatric care is focused on providing compassionate support to both patients and families.
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Meet Sterling Silver Club Member Debe Fennell
You may recognize Debe Fennell from the Senior Care Plus advertising campaign that premiered last October. Debe is a Reno resident who enjoys staying busy with her career, gardening, music and more. We’re excited to introduce her as our featured Sterling Silver Club member for this fall. From Coast to Coast Debe was born in 1949 in the historical city of Elmira, New York. Mark Twain (Samuel Clemens) also lived in Elmira, which is where he got married, had children and wrote a few of his famous novels, including The Adventures of Huckleberry Finn. In fact, Mark Twain was a friend of Debe’s great-grandfather, who migrated from Europe to build what used to be called The Elmira Hotel. Debe and her family moved from Elmira to Kentucky in 1950, where they lived until Debe was 14. Debe grew up with three sisters and two brothers. Her family moved to Arkansas in 1964 and lived there until 1970. Debe graduated from Southside High School in 1964 and was part of the school’s first graduating class. After high school, Debe traveled to London with a group of missionaries to sing at the Lambeth Conference. When she returned, she went to the University of Arkansas - Little Rock for a couple of years before moving to Reno, Nevada in 1970. Debe spent the next 15 years in Reno, enjoying life as a self-proclaimed ski bum and working at various jobs. Her first job in Reno was at the YMCA of the Sierra on Foster Drive, before Debe completed dealer school through Harrah’s Casino and became a high-limit blackjack dealer. In 1985, Debe moved from Reno to Nashville, where she began an exciting career in the music industry. Making History in Music City Debe’s first job in Nashville was working as a journalist for a music publication. Her other business ventures included being a talent coordinator for two nationally syndicated radio shows, and a national records promotion executive for Sony/BMG, Curb Records, Magnatone Records and Giant Records. She was one of very few female Vice Presidents in the music industry in Nashville at the time, and worked for many big names in country music, including Tim McGraw and Randy Travis.
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From Cancer Survivor to Caregiver
Meet Haley Carroll Being a new nurse comes with many challenges and gaining experience is a journey, but Haley Carroll’s first day on the job was far from her first day in a hospital. Haley was diagnosed with lymphoma right before her senior year of high school, and she was declared cancer-free on December 2, 2015. Inspired by the incredible care she received during her cancer treatments and during her time at Renown Children’s Hospital, Haley enrolled in nursing school at the University of Nevada, Reno. She graduated in December 2020, just five years after beating cancer. “I’ve always been interested in nursing,” Haley says. “But once I was diagnosed and began to see everything that my nurses did for me, I knew that that’s what I wanted to do for patients, too.”