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Why I Give: Margo and Jim’s Story
Lifetimes of Service in Medicine Margo and Jim Veazey are no strangers to hospitals and medicine. They are impressive duo with notable professional achievements and seem to always have service to their communities and country as their true north. Margo was a nurse and nurse administrator for her entire career, which spanned just under 50 years, including 25 years in nursing leadership at the Connecticut VA Healthcare System. Her predecessors at the VA had only stayed a year or two prior to her, but Margo found a place where she could make a positive impact and stayed for a quarter-century. During her time at the VA, she helped secure a much sought after $40 million grant to establish a VA Nursing Academy including funding for five new faculty members. The groundbreaking program to educate and train more nurses shares some strong similarities with Renown’s recently established Gerald “Jerry” Smith Academic Practice Partnership. Jim has had his own esteemed medical career of over four decades as an infectious disease doctor, serving in academic, clinical and research roles on the east coast. He retired from the U.S. Army as a Colonel after 29 years of combined Federal Service in 2012. Among his self-stated greatest achievements was working on the eradication of Smallpox in India (coincidentally, Renown was founded in 1862 during a Smallpox outbreak). A Near Death Experience Rarely had the Veazeys been on the receiving end of trauma care, but that all changed in 2017 after their move to Reno, when Margo was admitted to the Renown Regional Emergency Room with a volvulus, an obstruction caused by twisting of the intestine and a very serious medical emergency. The symptoms that led her to the ER were severe and extremely uncomfortable: fever, severe abdominal pain, overly active bowel sounds, and vomiting blood. Margo recalls: “the last thing I remember was hearing someone say my pulse was down to 20. I thought I was dying and then I blacked out. I woke up two days later in the ICU [Intensive Care Unit] as they told me to breathe out when they were removing my ventilator tube.” Jim, on the other hand, remembers it all, including the long hours waiting for Margo to wake up. Margo’s near-death experience left quite an impression on both of them and, while traumatic, it also created deep feelings of gratitude for the care Margo received from her doctors and nurses at Renown during that time. Reno Becomes Home Margo and Jim spent most of their lives on the east coast. They met at Dartmouth when Jim was a wide-eyed intern in the ICU, and Margo was working in the ICU as a nurse. They were married a year later and recently celebrated their 52nd wedding anniversary! You don’t have to spend much time with them to see their adoration for each other, even after all these years. In the midst of their busy careers, the Veazey’s raised a son and daughter, who now each have children of their own. Being closer to those grandchildren became a priority after Jim and Margo retired, which prompted their move to Reno in 2016. Having access to good healthcare was on their radar when deciding where to move, and they were not sure what they would find when they arrived in Reno. Fortunately, a neighbor they met early on introduced them to Renown and the Renown South Meadows Medical Center emergency room as an option for emergency care. It was not long after that, when Margo made a visit to the Renown South Meadows ER for diverticulitis. They’ve been coming to Renown ever since for her care. Expressing Their Gratitude Margo’s visit to the South Meadows ER in 2016 and her near-death experience in 2017 were among the first in a series of unfortunate and mostly unrelated health incidents she has faced since moving to Reno. Over the past eight years she has come to Renown for eleven major health issues including six surgeries. Her medical conditions have ranged from breast cancer to the need for a knee replacement to atrial fibrillation, and Renown has been a one-stop shop to meet her these urgent health care needs. Based on the trust she has in Renown providers, Margo counts on Renown for her preventative care too. Thanks to his long federal service, Jim receives his care at the VA. The consistency in the high-quality, compassionate care she receives—Margo and Jim will both tell you repeatedly how much they love Renown physicians and how great the nurses are—is why they keep coming back. When asked if they recall any specific doctors or nurses, Margo responded, “we’ve been to the emergency room so many times and I’ve had so many procedures that it would take a long time to list all their names, and I received wonderful care from all of them. My brother, who was a Rhode Scholar, emergency room doctor in Florida, and a lawyer was incredibly complimentary of the care I received when he was here during one of my ER visits.” The exceptional care is also what prompted them to include a gift to Renown Health Foundation in their estate plan. Although the Veazeys have always been charitable and support many organizations near and dear to them with annual gifts (including Renown Children’s Hospital), their legacy gift to Renown was the first time they included a charity in their estate plan.
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From Patient to PAR: Jodee’s Road to Renown
When faced with chronic pain, that agonizing feeling of dread can be overwhelming to anyone, let alone a cancer survivor. Take Renown Patient Access Representative (PAR) Jodee Elder, for example. As she was receiving radiation treatments while Fighting the Good Fight against cancer, she started to experience pain at the base of her spine that ended up progressing to lower spine arthritis. On top of trying to beat cancer, the last thing she needed to deal with was the intense pain that was affecting her everyday life – and she deserved a solution that was going to provide her with the relief she needed for the long term. That’s where the Special Procedures – Pain Management department at Renown Rehabilitation Hospital – a part of Renown Spine, Sports & Pain Management – stepped in. But the team of doctors, nurses and imaging technologists Special Procedures had more on their minds for Jodee beyond pain relief. As a Renown employee, they knew what a best-in-class PAR Jodee was in her unit at the time, and they wanted that level of passion as the face of their department. Little did they know that Jodee shared the exact same sentiments. From Patient... As a skilled Patient Access team member since 2018, Jodee knows first-hand how important it is to set patients up for success before, during and after an intimidating procedure. She began her Renown career as a Pre-Registration PAR, eventually taking her expertise to Surgical Preadmission. During her years on those two teams, she honed her craft as a personable, patient-facing guide, continually going above and beyond for every patient and employee. But there was one problem: the chronic pain in her lower back that happened as a result of her radiation treatments. This pain ended up being diagnosed as lumbar spondylosis, a degenerative spinal condition that causes arthritis in the back. And when you work a desk job, back pain can be especially excruciating. When 2023 rolled in, Jodee knew she needed to try something new for her pain, something that would give her relief once and for all. After some research and advice from her doctor, she learned about Special Procedures, a team at Renown Rehabilitation Hospital offering pain management options that she wasn’t previously familiar with. Eventually, her care teams discovered that a bilateral radiofrequency nerve ablation may give her the relief she needed. Throughout the entire process, Jodee recalls feeling supported every step of the way with an experience personalized just for her. Despite being nervous at first, she was quickly put at ease by the caring nature of her pain management team. “From scheduling and the pre-operative process to the procedure and recovery experience, I often think about the amazing care I received from the entire team,” said Jodee. “Dr. Casey Keating and the nurses were with me at every point of my procedure. This was such a personal experience. I was treated like I was their only patient for the day, and everyone tried hard to alleviate any anxiety, stress or worries I had by comforting me with things like music, rubbing my leg and one-on-one conversations throughout the process.” Since her procedure, Jodee has been virtually pain-free, happily noting that she hasn’t taken any pain relievers from that day on. She gained a lot of coping skills from her care team that, as fate would have it, would inspire her to help other patients who are preparing for their own procedures. ...To Pain Management Patient Access... Before her first procedure even began, Dr. Keating was already told all about Jodee by a former coworker, who applauded her organizational skills. He very quickly was impressed by her work ethic and experience as a PAR. While she was undergoing her procedure, Jodee couldn’t help but notice how the nurses went above-and-beyond for her and treated her like she was a part of the team – even before they knew her. She immediately felt at home in Special Procedures, not only because of the level of care the team provided but also because of how much her life changed after receiving the much-needed relief for her back pain. “When I came for my first injection, Dr. Keating introduced me to the nurses as ‘the PAR we want over here,’” said Jodee. “I was on the fence regarding leaving my current PAR role, but after my experience with Special Procedures, the team really sold me on the opportunity. I immediately thought, ‘I want to be a part of this.' They were so appreciative of me from the start." And the rest is history. On Nov. 17, 2023, Jodee began her journey as the PAR dedicated solely to Special Procedures. On a typical day, you can find Jodee interacting with patients ahead of time to make checking in more enjoyable, helping patients through the pre-registration process, scheduling our Renown-employed and community providers for each procedure, checking up on authorizations, and of course, leaving a positive impact on everyone she connects with. In addition, she is known as the Special Procedures “chart master” as the main employee organizing each patient’s chart. But her duties as a PAR go beyond the desk. As a former patient herself, she has the unique ability to relate to Special Procedures patients who are worried and anxious about the road ahead. “When nervous patients come in, I can connect with them on a personal level and support them with suggestions that helped me out when I was going through my procedure,” said Jodee. “I love being patient-facing. You wouldn’t believe how many patients we’ve helped enter their procedures calmer than they were before and get the relief they need. I enjoy taking care of these patients – that's why I got into healthcare. I wanted to make a difference.” ...And Beyond Today, Jodee has been a proud PAR in Special Procedures for almost a year. She has thoroughly enjoyed her time with her fellow team members, who have been nothing short of a family to her in more ways than one. “This team is incredibly supportive of me both at work and in my personal life,” said Jodee. “When my mother passed away, they sent me a beautiful flower arrangement and a card that they all signed. The day I came back to work, they all hugged me and said they were always there for me if I wanted to talk. It’s like a big family here.” In her experience as a patient and a PAR, Jodee lives by one main motto: start a chain reaction. As she emphasizes, it only takes one of us to start a chain reaction to affect patients and the community. In Special Procedures, it starts with Jodee. And in life, she tells her kids to be that chain reaction starter. Outside of work, Jodee enjoys spending time with her kids and is happily anticipating the arrival of her grandson, who was conceived very close to the day that her mother passed away. She always makes time to create new memories with her family, including “tattoo roulettes,” where they each put a few tattoo ideas in a hat and pick one at random; they then go out and each get matching tattoos as a testament to their love for one another. “When one life ends, another life blooms,” said Jodee. If you are interested in receiving care with Renown Spine, Sports & Pain Management, speak with your provider about a referral to our specialized team. In the meantime, we encourage you to learn more about navigating your pain management care with Renown Health.
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Tariqs Journey of Resilience at Renown Rehab
Pictured above are members of the interdisciplinary team at Renown Rehabilitation Hospital, representing the diverse array of caregivers who supported Tariq's recovery journey. For Tariq Kuraishy and his wife Melissa, the focus is on his journey and getting back to life as he knew it rather than the stroke he experienced in June 2024, which led him to Renown Regional Medical Center and later to Renown Rehabilitation Hospital (otherwise known as “Renown Rehab”). From the swift assessment by first responders to the immediate treatment at Renown Emergency Room and the critical care received in Renown's Intensive Care Unit (ICU), Tariq’s journey has been marked by resilience and exceptional support beyond the couple’s expectations. Navigating the First Moments After Stroke Melissa shared how Tariq’s care team’s calm demeanor and expertise eased the initial shock of his diagnosis, treatment and plan of care. For Melissa, staying informed during crucial care discussions was vital. She noted that the team's professionalism and reassurance gave her the confidence to let go of some of the mental and emotional burden she felt during the immediate period after the stroke, allowing her to focus on both her and Tariq's physiological and emotional needs. “I felt very safe being at Renown, knowing that we were being cared for to the greatest extent,” said Melissa. Rising to His Personalized Rehabilitation Plan Tariq began the Renown Rehab program on June 19 with one goal in mind: to regain 70% of his brain function within 30 days. To achieve this, he spends four to five hours per day participating in physical, occupational, speech and recreational therapies as part of a comprehensive rehabilitation program tailored to his specific needs. If that sounds like a rigorous schedule, it's because it is, but Tariq prefers it that way because it means he’s actively working towards regaining his sense of normalcy with his care team alongside him every step of the way. “Unlike other places that might take a more lenient approach, the responsibility for progress not only lies with the Renown Rehab team but also the patient. If you are prepared to do the work, Renown Rehab is prepared to get you there,” Tariq said. Melissa emphasizes that Renown Rehab provides comprehensive, whole-person care with a variety of innovative, individualized therapies. These therapies keep patients engaged and busy throughout the day, addressing not just the affected areas but also the entire body and mind, ensuring holistic recovery and facilitating progress in unique ways. Activities like catching a ball or putting a ball in a hole help restore function, much like restoring power to a building that has lost electricity. It’s All About the Support and the Team’s Know-How From the moment he arrived, the Renown Rehab team has been continuously assessing Tariq’s abilities and tailoring his rehabilitation plan to propel him to the next level. Melissa, who spends up to 12 hours a day at the facility supporting her husband, highlighted the daily therapeutic sessions as an impressive way the care team evaluates Tariq’s readiness for more challenging tasks. Communication between the couple and Tariq’s team of doctors, nurses, therapists, techs and certified nursing assistants is constant as they actively involve them in decisions. As Tariq put it, they don’t cater to his comfort zone but instead push for progress, understanding it may not always be linear. It’s a true collaboration. “It doesn’t feel like it's being done to us but being done with us,” Melissa said. Looking Ahead Tariq and Melissa feel immensely fortunate to be at Renown Rehabilitation Hospital, which offers an exceptional blend of equipment, technology and expert care teams. “The Rehab facility is a treasure,” Tariq said. “Every member of the care team has displayed the utmost level of professionalism and expertise, and there hasn't been a single person who hasn't shown compassion and competence,” Melissa added. “I feel I will get the most out of being at Renown Rehab. I plan to take full advantage of the services and use every bit of the team’s talent, training and expertise. I will not leave anything on the table,” Tariq said. As Tariq continues to progress, he and Melissa are optimistic about the future. Tariq continues to receive physical, occupational and speech therapy at Renown Rehab. Their journey, marked by determination and strong support from Renown, offers hope to others facing similar challenges.
Read More About Tariqs Journey of Resilience at Renown Rehab
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The Pieces of the Puzzle: Thonet LaBadie’s Breast Cancer Journey
“A breast cancer diagnosis begins much like a jigsaw puzzle to be worked through. It’s an overwhelming mess of scattered pieces that make no clear sense, poured out of the box into a crumbling pile of confusion. But slowly with persistence, focus, determination, a positive attitude and working through the challenges day by day and piece by piece, they in time both become whole and beautiful again.” – Thonet LaBadie On Feb. 13, 2015, Thonet’s life as she knew it took a drastic turn. In just one moment, everything shifted. The happy and healthy wife, mother of 17-year-old twins, former teacher and immunization specialist was about to face the fight for her life. That fateful day nearly a decade ago was when she received the unsettling news: she had breast cancer, and it had metastasized to her lymph nodes. Though she was faced with a daunting diagnosis, Thonet’s positive spirit and zest for life never wavered. Never did she think, “why me?” Nor did she think, “I’m not strong enough.” Her thought process was quite the opposite – “I am going to ride this rollercoaster until it stops, and I walk away cancer free.” With her loving family and friends rallying behind her, as well as her expert Cancer Care teams at Renown Health and Cancer Care Specialists (formerly known as Reno Oncology Consultants), Thonet knew that her journey would not be traveled alone, and she was determined to defeat cancer once and for all. She promised her daughter Jourdyn she would stay strong and not give up the fight. The Unexpected Discovery Thonet did everything she believed was right in her preventative healthcare journey. She lived an active lifestyle, she filled her life with love and happiness, she did not have any genetic markers for breast cancer and never missed a preventive check-up. Someone like her shouldn’t develop such a debilitating disease, right? As it turns out, she was told by professionals that with this disease, it’s become more often not about who develops breast cancer – but when. Breast cancer makes up for about 30% of cancer diagnoses in women across the U.S. So, when Thonet felt a lump in her breast in Nov. 2014, she knew she had better play it safe than sorry. She took her concerns to her doctors, who ran all the necessary tests. The unfortunate result: invasive ductal carcinoma (stage 2B), the most common form of breast cancer. Though Thonet was terrified, she was also tenacious. She was ready to Fight the Good Fight right then and there. Thonet chose to undergo a bilateral mastectomy. So that’s precisely what she did in April 2015 at Renown Regional Medical Center. Thonet was ready to put breast cancer behind her, but unfortunately, the trek was just beginning. During her mastectomy, her care team tested her lymph nodes. Four were removed. What came next was her most valiant fight of all: chemotherapy coupled with radiation, as well as more reconstructive breast surgeries along the way. Courageous Connections With 36 radiation treatments, 8 rounds of chemotherapy, 6 surgeries and 1 brave spirit, Thonet's healthcare journey has been nothing short of vigorous. Fortunately, she had an expert oncology team on her side every step of the way. And it goes even further – Thonet’s college acquaintance Dr. Jennifer Sutton, an oncology physician at the William N. Pennington Cancer Institute (formerly the Renown Institute for Cancer), was her radiation oncologist. She felt comfort knowing that a significant aspect of her care was in the hands of a trusted physician and a team of loving nurses, cancer care navigators and radiation therapists, whom she calls the “Renown Radiation Rockstars.” Thonet felt an immense connection not only to her warm and welcoming care team but also the other oncology patients she met along the journey. Patients facing cancer often receive radiation treatments several times a week, so Thonet had a chance to make close relationships with the other patients who were on a similar path as she was. Throughout her treatment process, Thonet participated in cancer support groups, which she believes are vital for anyone diagnosed with the disease. “Had it not been for my diagnosis, I would have never met all the amazing people I did at Renown and beyond,” she recalls. “At the end of my treatments, I knew I was going to miss them.” The love and support of Thonet’s care team, fellow patients, family, friends and community helped her remain positive throughout the entire process, always focusing on the positive – even during the most physically and emotionally tolling parts of treatment. Crossing the Finish Line Every day brought a new obstacle to overcome, whether it was a treatment, a side effect or an emotional response to the intense journey. Thonet’s motto throughout it all was “day by day, one foot in front of the other, from start to finish.” In Dec. 2016, Thonet finally made it to that finish line. With the completion of chemotherapy and radiation behind her, she walked out the front doors of the Pennington Cancer Institute, threw her fist in the air in excitement and finally got to revel in the fact that she had her health back. She had survived. Inspired by her journey and her breast cancer “sisters” she met while in treatment, Thonet wanted to give the same level of care and attention she received back to her fellow community members battling cancer. She proudly serves as a breast cancer “angel,” offering comfort and support to those who need it most. Thonet is also looking forward to the completion of the Pennington Cancer Institute’s Conrad Breast Center, currently under construction at Renown South Meadows Medical Center, noting how important it is for breast cancer patients to have expanded access to crucial cancer care in south Reno. Today, at nine years cancer-free, Thonet is thoroughly enjoying her life. She loves traveling, spending time with family and seeing her now-adult son and daughter thrive in their own lives. She also recently underwent hip replacement surgery and is proud to be back on her tandem bike with her loving husband of 33 years, Mike, who she credits for his never-ending support in sickness and in health. “No looking back – only forward to healthy living. Onward!” Thonet exclaims. And for anyone out there going through cancer treatments, Thonet has some words of wisdom to take to heart: “Cancer chose the wrong person when it tried to tackle us. Stay strong and fight on, day by day. On even the most difficult, darkest day, remember that you are stronger than you know.”
Read More About The Pieces of the Puzzle: Thonet LaBadie’s Breast Cancer Journey
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Paola’s Story: Bringing Hope and Determination to Patient Care
You may recognize her from billboards around town or the cover of Renown's latest annual report, but what you might not know is the story behind the now-familiar face. Paola Espinoza-Patino is the oncology unit's associate nurse manager at Renown Regional, and she grounds her work in hope and determination daily. Meet Paola:
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Sophie’s Place, An Exciting New Integrative Treatment Space Opens to Inspire Young Song Writers, Singers and Musicians at Renown Children’s Hospital
NFL Hall of Famer Steve Young and his wife Barb, The Beach Boys and community donors celebrate the grand opening of Sophie’s Place, a new integrative treatment space at Renown Children’s Hospital dedicated to the healing arts. (Photo Credit: David Calvert) Today marks the grand opening of Sophie’s Place at Renown Children’s Hospital which is supported by The Forever Young Foundation, founded by Barb Young and her husband NFL Hall of Famer Steve Young, and designed by Anne Marie and Kent Barton (Sophie’s parents). The Forever Young Foundation has supported the development of eight Sophie’s Places across the United States. The opening at Renown Health is the ninth Sophie’s Place location to provide music therapy to young people in children’s hospitals across the nation. Two years ago, on June 5, 2022, over 500 generous donors attended a benefit concert by The Beach Boys with front man Mike and his wife Jacquelyne Love, both Nevada residents; and special guests Steve and Barb Young, to help Renown Health Foundation raise a remarkable $1.2 million to construct the first and only Sophie’s Place in Nevada. Children's Miracle Network (CMN) Hospitals celebrity ambassador Steve Young has helped raise over $1 billion to lift up children’s hospitals around the nation. The Forever Young Foundation established Sophie’s Place in 2013 in loving memory of Sophie Barton, a young musician with a passion for helping others, who passed away in 2010. Sophie served and played her guitar at Primary Children’s Hospital in Utah. Sophie's Place was inspired by Barb Young, a close friend of the Barton family and an avid believer in the science of music therapy. Her passion and commitment were crucial in bringing this specialized care to the many pediatric patients and their families served by Renown Children’s Hospital. “At Renown, we recognize the profound impact that music can have on the healing process,” says Brian Erling, MD, MBA, President & CEO, Renown Health. “We are grateful to Steve and his wife Barb Young, the Forever Young Foundation, Mike and his wife Jacquelyne Love and The Beach Boys and hundreds of community donors for this incredible gift for the region’s only Children’s Hospital. We are excited to see, and hear, how kids will sing, play, dance and create in this new space. We will continue to create a healing environment within our hospitals to support recovery and enhance health and happiness.” Barb Young says, “Research has proven that music therapy fires the synapses to help create new neuro-pathways to replace those that have been damaged. It increases oxygen-saturation levels, alleviates pain, eases anxiety and depression, assists in fine and gross motor skill development, and so much more. We are honored to partner with Renown Children’s Hospital as we share with you the building of our newest Sophie’s Place space, a music-therapy room which will bring hope, healing and harmony to the children being treated in this special CMN Children’s Hospital.” Sophie’s Place is fully equipped with musical instruments and games for both children and music therapists to use, allowing patients and their families the opportunity to relax and socialize outside of the hospital room. The space also includes: Room for individual and group music therapy sessions Opportunities for patients to record their music Separate practice, recording and editing rooms Microphones Performance space Comfortable seating Musical memorabilia and artwork “Child and family-centered care is fundamental to all of us at Renown Children’s Hospital, which means we understand that comprehensive pediatric medicine goes beyond the clinical aspects,” says Kris Deeter, MD, MBA, FAAP, Chair of Pediatrics, UNR Med and Physician-in-Chief, Renown Children’s Hospital. “Providing our young patients and their families with therapeutic experiences goes hand in hand with the excellent care provided by our physicians, nurses and clinicians. Renown has a team of Child Life Specialists who support this holistic manner of providing care, and Sophie’s Place helps create an environment that supports treatment, recovery and well-being. Together, music and medicine can work in harmony to heal the body, mind and soul.” Steve Young shared, “through Sophie’s Place, Sophie’s heart continues to beat on.” “Sophie’s Place is an example of what happens when our community comes together to invest and imagine in all that is possible,” says Greg Walaitis, Renown Health Foundation Chief Development Officer. As a charitable, not-for-profit organization we rely on the generosity of people like Steve and Barb Young, Mike and Jacquelyne Love and The Beach Boys and the many generous donors who helped us raise the funds needed construct this new music therapy room at Renown Children’s Hospital.” For more information about supporting pediatric care at Renown Children’s Hospital, visit renown.org/Foundation. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated health care network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,500 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. For more information, visit renown.org.
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Chris Nicholas, CEO of Renown Regional Medical Center, Named to Becker’s Hospital Review’s “Rising Stars Under 40” List
Becker’s annual “Rising Stars Under 40” list recognizes the next generation of healthcare leaders who are prioritizing access to care, cost reduction and the patient experience. Chris Nicholas, FACHE, LNFA; CEO of Renown Regional Medical Center was one of 67 leaders nationally to be listed. “These motivated, ambitious and forward-thinking individuals are perfectly positioned to impact the future of healthcare,” Becker’s stated. Becker's is thrilled to honor these rising stars in healthcare, who are 40 years old or younger and quickly rose within the ranks of their organizations.” In their announcement, Becker’s highlighted that Chris Nicholas, CEO of Renown Regional Medical Center (Reno, Nev.). leads the 808-bed Renown Regional Medical Center, the state's largest hospital. He plays a key role in Renown's $489 million investment to enhance critical care and patient facilities to keep up with regional growth of 12 percent in a service area covering 100,000 square miles. In his first year as CEO, he partnered closely with a team of dedicated employees to open a new trauma ICU and alleviated community pediatric shortages with a new NICU and PICU, increasing private rooms and patient capacity by 28 percent and incorporating Spirit of the Land design concept with healing art created statewide to promote clinician wellness, including respite lounges, off-stage areas and sit-stand desks. They added that Renown Health earned Forbes' Best Healthcare Employer in Nevada for combatting burnout and ensuring well-being and safety of caregivers. “We are so pleased that Chris has been nationally recognized for his leadership, said Brian Erling, MD, MBA, President & CEO for Renown Health. “Over the last seven years, Chris has been building high-performing teams and leaders focused on driving quality, service, and financial sustainability. His dedication to improving healthcare using data, innovation and technology has inspired teams to work together to achieve significant results that have benefited many. Chris is the definition of a dedicated and committed leader and is well deserving of this recognition. We are very proud of his accomplishments, and know he has a tremendous future ahead.” Before serving in his current position, Chris was VP & Administrator of Renown South Meadows Medical Center and the Neuroscience Service Line. He was also the Senior Administrator of Rehabilitation Services, leading post-acute services, and partnerships. Chris has a master’s degree in health care administration from The University of Texas at Arlington and is a Fellow in American College of Healthcare Executives. In addition to his passion for his family, Chris finds time to enjoy the outdoors and volunteer for many outstanding professional and not-for-profit organizations, including: Past President/Current Board Member; ACHE Nevada Chapter; Jan 2019 - Present Board Member, Nevada Hospital Association; Sep 2021 - Present High Fives Board Member; Jan 2019 - Present Head Injury Association of Northern Nevada Board Member; Jan 2018 - Nov 2019 REMSA Health Board Member; Jun 2022 - Present About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health.
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Tummy Trouble? Renown Children’s Hospital Adds Another New Specialty, Pediatric Gastroenterology
Two pediatric gastroenterologists bring life-saving care to kids and make Renown their new home The Renown Children’s Hospital team and our community is celebrating the addition of a new life-saving pediatric specialty to its practice serving children and families in northern Nevada. Parents and guardians will now be able to seek professional pediatric gastroenterologist care with the addition of Drs. Juan Gregory and Kathleen Holland to Renown Medical Group. “Recognizing the importance of diagnosing and caring for children who have conditions that affect the organs in the digestive system, including the stomach, liver and bowel, while also helping children who have issues feeding and eating, is critically important to us at Renown,” said Kristina Deeter, MD, MBA, FAAP, Chair of Pediatrics, University of Nevada Reno School of Medicine (UNR Med) and Physician-in-Chief, Renown Children’s Hospital. “Both Drs. Gregory and Holland are superb clinicians, we are excited to have them join Renown Children’s Hospital to offer pediatric gastroenterology services, including a wide range of complex and vital procedures and screenings, endoscopies and colonoscopies.” Juan Carlos Gregory, MD, has 18 years of experience caring for children in northern Nevada. He is a clinical associate professor of pediatrics at UNR Med with a special interest in celiac disease, abdominal pain, and gastroesophageal reflux in children. Gregory earned his undergraduate degree at Texas Christian University in Fort Worth, TX before completing his medical training, including a residency in pediatrics at the University of San Diego in Pediatrics and fellowships in Pediatric Gastroenterology and Nutrition at both Children’s National Medical Center in Washington, DC, and at the National Institutes of Health, Digestive Disease Section in Bethesda, MD. He is board-certified in Pediatric Gastroenterology and speaks Spanish. Kathleen Holland, MD, MPH brings a global health perspective to her work caring for children. A graduate of the University of Nevada Reno School of Medicine (UNR Med) with her medical doctorate and her master’s in public health with a social and behavioral health emphasis, she has donated her skills to providing international medical relief for children in Uganda and Nicaragua. Holland earned her undergraduate degree at University of Nevada Reno in Biology, Health Ecology and Healthcare Ethics before completing her medical training and residency in Pediatrics and a fellowship in Pediatric Gastroenterology at Indiana University School of Medicine in Indianapolis, IN. Her research and scientific interests include vaccination rates and family barriers among children with inflammatory bowel disease, Crohn’s and colitis, pediatric autoimmune pancreatitis, and cystic fibrosis. How Pediatric Gastroenterologists Help Children and Families The Pediatric Gastroenterology Program at Renown Children’s cares for children experiencing common GI-related problems of childhood; nausea, vomiting, abdominal pain, diarrhea, constipation, reflux, colic, milk protein allergy, poor growth and feeding difficulties, and sees patients from infancy to 18 years old. “As specialists in the care of children with gastrointestinal and liver problems, we focus on the diagnosis and treatment of these issues,” said Larry Duncan, MD, Vice President of Pediatrics and Surgery & Administrator of Renown Children’s & Women’s Services. “Our physicians play an active role in teaching and research. We have several areas of expertise including prevention, diagnosis and treating disease of the digestive tract including the esophagus, gallbladder, stomach, pancreas, colon, small intestine and liver disease.” Special expertise includes: Pediatric feeding and growing disorders Aerodigestive disorders Food and hypersensitivity disorders Inflammatory bowel disease Celiac disease Liver diseases Children requiring parenteral and enteral nutrition Renown Children’s Hospital is the only dedicated children’s hospital in northern Nevada, offering programs and services for families from a 100,000 square mile area, from Sacramento, CA to Salt Lake City, Utah. Renown Children’s provides the area’s only Children’s Emergency Room, Pediatric ICU (PICU), children’s imaging center and the largest neonatal ICU (NICU), a level III intensive care unit. Specialty Children’s Care at Renown Today, over 90% of families in northern Nevada seek care from the experts at Renown Children’s Hospital. “We are so grateful to the William N. Pennington Foundation for its support in establishing the William N. Pennington Fund for Advance Pediatric Care in 2016, which allowed us to hire our first 15 pediatric specialists,” said Dr. Deeter. “Today we have over 40 pediatric physician specialists at Renown Children’s Hospital who provide care in adolescent medicine, pediatric endocrinology, pediatric hematology/oncology, pediatric pulmonology, pediatric neurology, pediatric nephrology, pediatric infectious diseases, pediatric ophthalmology, pediatric orthopedic surgery, pediatric cleft and craniofacial surgery, pediatric urology, pediatric dentistry, pediatric emergency medicine, and now, pediatric gastroenterology. Our clinicians provide 30,000 patient visits annually, offering an exceptional level of care. The Pennington gift is truly a gift that keeps giving to the families in our area.” Now Being Constructed: Expanded Inpatient Care at Renown Children’s Hospital New construction of an expanded Neonatal Intensive Care Unit (NICU) with increased capacity to 49 bassinets, an expanded Pediatric Intensive Care Unit (PICU) with increased capacity to 16 private patient and family rooms, and a new Renown Children's Hospital inpatient floor with increased capacity for 38 private patient and family rooms for a total capacity of 58 pediatric beds are currently being constructed on Tahoe Tower, Level 5 of Renown Regional Medical Center. It is expected that the new units will open to patients and families in April 2023. In the most recent US News & World Report Best Hospital rankings, Renown Regional Medical Center was named as the number one hospital in Nevada. No other hospitals in the state met their stringent standards for the 2021 rankings. Renown Health is High Performing, its highest rating possible, in eight procedures and conditions including Heart Failure, Colon Cancer Surgery and Chronic Obstructive Pulmonary Disease, Hip Replacement and Knee Replacement. A hospital's score is based on multiple data categories, including patient outcomes, safety, and volumes. Hospitals earning a High Performing rating were significantly better than the national average. Renown Medical Group is an in-network provider for Hometown Health and other health plans. Drs. Gregory and Holland are pleased to see new patients at their location at the Renown Children’s Subspecialty Clinic inside Renown Regional Medical Center at 75 Pringle Way, Suite 505, Reno, Nev. Ask your pediatrician for a referral to a medical specialist when further evaluation of a particular issue is necessary. About Renown Health Renown Health is Nevada’s largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in a community-based genetic population health study, the Healthy Nevada Project®. About UNR Med The University of Nevada, Reno School of Medicine (UNR Med), Nevada’s first public medical school, is a community-based, research-intensive medical school with a statewide vision for a healthy Nevada. Since 1969, UNR Med has trained more than 3,900 students, residents, and fellows. UNR Med continues to improve the health and well-being of all Nevadans and their communities through excellence in student education, postgraduate training and clinical care, research with local, national and global impact and a culture of diversity and inclusion. For more information, visit med.unr.edu.
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Reno Rodeo Foundation Grants Three Rodeo Wishes to Renown Children’s Hospital Patients and Families
Pictured Above: Rodeo Wish recipients stand with representatives from the Reno Rodeo Foundation and Renown Children’s Hospital at the E.L. Wiegand Pavilion at Renown Regional Medical Center in Reno. The Reno Rodeo Foundation has once again demonstrated its commitment to improving the lives of local children with its annual “Rodeo Wish” program. This year, the Foundation is funding the wishes of three young patients at Renown Children’s Hospital with $36,000 in funding. Renown Children’s Hospital is northern Nevada’s only dedicated pediatric hospital with a 24/7 Children’s Emergency Room and a Level II American College of Surgeons Trauma Center designation. “We are grateful to the Reno Rodeo Foundation and their Reno Rodeo Wish program which assists young people who have unique and extraordinary life and medical needs,” said Brian Erling, MD, MBA, President and CEO, Renown Health. “This program helps improve the quality of life for both patients and families, through granting their ‘once-in-a-lifetime’ wishes. All of us at Renown are inspired by our patients and families; and thrilled that three families will benefit from this generous donation. We appreciate the community’s trust and partnership in improving the health and well-being of children.” “Our mission is to make a positive difference in the lives of children facing medical challenges,” said Debby Herman, Reno Rodeo Foundation Board President. “By granting these wishes, we provide financial support and memorable experiences that offer comfort and happiness.” “Renown Children’s Hospital is dedicated to improving the health of our pediatric patients, and committed to the welfare, happiness and comfort of every child entrusted to our care,” said Kristina Deeter, MD, MBA, FAAP, Chair of Pediatrics (UNR Med) and Physician-in-Chief, Renown Children’s Hospital. “The Rodeo Wish program demonstrates the importance of inspiring hope for children experiencing extraordinary health conditions that require acute care. These meaningful donations from the Reno Rodeo Foundation highlight our community’s deep-rooted ties with Renown Children’s Hospital.” Since its inception in 2003, the Rodeo Wish program has selected children nominated by local hospitals to receive funding for special wishes that significantly improve their quality of life. This year, every patient receiving a gift was nominated by a care provider at Renown Children’s Hospital. The surprises were revealed at a heartwarming event held in Fianna’s Healing Garden at Renown Regional Medical Center on Monday, June 10. Becky Haase, RN, Renown Health Director of Nursing, Women and Children’s Services, has witnessed the lasting impact of the Rodeo Wish program on the lives of Children’s Hospital patients over the last 21 years. “The Reno Rodeo Foundation grants gifts that help build positive and lasting memories for our young patients and their brave families. It is inspiring to see the hopeful and excited smiles on the children’s faces during the announcements. We are grateful to the Reno Rodeo Foundation for their continued support,” Haase said. “We are deeply honored to bring joy and support to these incredible children and their families,” said Cheree Boteler, Executive Director of the Reno Rodeo Foundation. “Each wish granted this week reflects the community’s spirit of generosity and the unwavering dedication of everyone involved with the Reno Rodeo Foundation.” The Reno Rodeo Wish recipients will be recognized as V.I.P.s during the Reno Rodeo with a special presentation in the arena on Tuesday, June 25. For more information on the Reno Rodeo Foundation’s Rodeo Wish program, visit renorodeofoundation.org/rodeo-wish. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated health care network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,500 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. About the Reno Rodeo Foundation The Reno Rodeo Foundation was incorporated in 1986 and is a Nevada-based registered 501(c)3 nonprofit. In addition to the annual Denim Drive that helps clothe foster children 365 days a year, the organization provides educational scholarships to eligible northern Nevada high school graduates including supporting foster youth education, funds a Reno Rodeo Wish for a child, provides funding to purchase new books to comfort Denim Drive children for required family court proceedings, builds community partnerships and serves as the anchor for large capital projects to improve the lives of children. Like Reno Rodeo Foundation on Facebook, follow on Instagram and Twitter or for more information, please visit RenoRodeoFoundation.org.
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Renown Health Tracks Santa’s Progress on Christmas Eve in The Renown Transfer And Operations Center
Renown Health wishes you and your loved ones a Merry Christmas This time of the year, Santa and his reindeer; Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner, Blitzen and Rudolph, travel across the world on Christmas Eve. Santa stops at millions of homes to deliver toys and gifts- and to enjoy a quick snack of milk and cookies. This year the elves at the Renown Transfer and Operations Center (RTOC) will use their command center in south Reno to track Santa’s progress (of course, while continuing to customize the care experience for every patient at Renown). Starting on the morning of Christmas Eve, the specially trained RTOC elves will work with the elves at the North Pole to get a live feed using Santa’s sleigh GPS. With this advanced technology, they will track his progress and anticipate when he will arrive here in northern Nevada. “I am deeply grateful to the thousands of Renown care givers who will be working throughout the holiday to care for patients and their families. I am excited that we will also have elves in the RTOC tracking Santa’s journey over Christmas Eve this year,” said Dr. Brian Erling, President & CEO of Renown Health. “Along with watching Santa’s flight path on Christmas Eve, the RTOC team is dedicated to being the ‘eye in the sky’ for patient care coordination across the Renown Health system.” Renown’s elves are expecting that Santa and his reindeer will start their biggest night of the year in the South Pacific before heading to New Zealand and Australia. From there, they’ll visit Japan, Asia, then across to Africa, Western Europe and Canada. Santa is expected to reach the United States just after midnight and conclude his night in Mexico and Central/South America. Thankfully, it is not anticipated that Santa’s route will be impacted by the weather this year. “Tracking Santa is such a fun part of our job here at Renown,” said Melanie Morris, MSN, RN, director of the RTOC. “We hope it builds Christmas cheer across northern Nevada, in our Children’s Hospital and we hope it helps parents at home get their kiddos into bed before Mr. Claus arrives.” In addition to tracking Santa and his reindeer journey, the RTOC team tracks a patient’s journey, which dramatically improves care and efficiency across Renown’s integrated health system. “Renown Regional Medical Center is the region’s only Level II Trauma Center. Our caregivers and specialists are prepared to care for high-acuity patients including those who have suffered heart attacks and strokes,” said Dr. Erling. “Serving over 1 million people, the Transfer and Operations Center assists in caring for patients in both urban and rural communities. We work together, in one location, to ensure we have the appropriate care teams and facilities ready to serve patients- immediately and upon their arrival at Renown Regional Medical Center, Renown South Meadows Medical Center, Renown Children’s Hospital and Renown Rehabilitation Hospital, as well as our emergency and urgent care sites.” About Renown Health Renown Health is Nevada’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 9,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. For more information, visit renown.org.
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Thomas S. Dolan Pulmonary Rehabilitation Program Receives Esteemed Certification by Industry Leader
The program becomes first of its kind to be accredited in Nevada. Renown Health is pleased to announce the certification of the Thomas S. Dolan Pulmonary Rehabilitation program at Renown South Meadows Medical Center by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR). AACVPR certification demonstrates that an organization's Pulmonary Rehabilitation Program is aligned with current guidelines set by the American Association of Cardiovascular and Pulmonary Rehabilitation for appropriate and effective early outpatient care of patients with cardiac or pulmonary issues. Certification offers peace of mind, so that patients can feel confident in knowing that staff has the experience and skills necessary to coordinate the many issues faced by people receiving a life-changing cardiac or pulmonary diagnosis. Pulmonary rehabilitation programs help people with health issues such as asthma, chronic bronchitis, pulmonary fibrosis, or chronic obstructive pulmonary disease (COPD) recover faster and live healthier. “Having access to quality pulmonary rehabilitation services so close to home, staffed by a highly-skilled group of compassionate care providers, truly is a gift to our community,” said Tony Slonim, MD, DrPH, president and CEO of Renown. “We are extremely proud of the work being done in our pulmonary rehabilitation program, and also forever grateful for Tom Dolan’s donation to the program in 2019, which empowers Nevadans to improve both their health and quality of life.” “Thomas S. Dolan Pulmonary Rehabilitation is the only accredited pulmonary rehabilitation program in the state of Nevada,” said Renown South Meadows Medical Center and Rehabilitation Hospital Vice President Chris Nicholas. “We take pride in this distinguished honor from the AACVPR as it acknowledges and amplifies the life-changing work happening here. Our dedicated caregivers provide support to our patients every step of the way, helping them lead vibrant and fulfilling lives despite their health conditions.” The comprehensive pulmonary rehabilitation program at Renown South Meadows Medical Center offers treadmills, stationary bicycles, strength training and an education classroom to help patients achieve health goals. To earn accreditation, Renown’s pulmonary rehabilitation program participated in an application process requiring extensive documentation of the program’s practices. AACVPR Program Certification is the only peer-review accreditation process designed to review individual programs for adherence to standards and guidelines developed and published by AACVPR and other related professional societies. In November 2019, Tom Dolan, owner and founder of Dolan Auto Group, donated to the Pulmonary Rehabilitation at Renown South Meadows Medical Center after his personal experience thriving in pulmonary rehabilitation brought northern Nevada’s capabilities, and needs, to his attention. His generous donation has allowed Renown to double the number of patients who receive treatment and increase the access to pulmonary rehab in our community. “As a former patient myself, I found so much benefit in my pulmonary rehab,” said Dolan. “I have always wanted to support this program and increase the number of people it serves. It’s great to see that we now have the only certified pulmonary rehab in Nevada.” “The most essential component of lung health is breaking the cycle of inactivity associated with lung disease,” said Lung Critical Care Physician Dr. Farah Madhani-Lovely. “Our community is fortunate to have an accredited program like this to empower our patients.” About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project® . For more information, visit renown.org. About AACVPR Founded in 1985, the American Association of Cardiovascular and Pulmonary Rehabilitation is a multidisciplinary organization dedicated to the mission of reducing morbidity, mortality and disability from cardiovascular and pulmonary disease through education, prevention, rehabilitation, research and disease management. Central to the core mission is improving the quality of life for patients and their families. Learn more about AACVPR at www.aacvpr.org.
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Three Things to Know About the Enhanced Benefits of Renown’s New Medicare Program
Renown Health recently announced that it has contracted with the Centers for Medicare and Medicaid Services (CMS) on a new program that offers enhanced Medicare benefits for Medicare beneficiaries. This new direct contracting Medicare program is designed specifically for patients with Original Medicare. Here are three things to know about Renown’s new program: The goal of the program is to help care providers work together to improve patients’ health by better coordinating patient care and reducing costs. Medicare beneficiaries who choose to sign up will have peace of mind knowing that they are in a program that ensures coordinated care along with potential cost-sharing assistance for chronic care management. Signing up for this program is easy – and it does not affect your existing Medicare benefits in any way. Simply click the button below, select either your current Renown Health or Geriatric Specialty Care provider from the drop down menu, complete the form and click “Submit Form.” It only takes a minute or two to fill out the form. You will be asked to provide the name of your primary care provider and be sure have your red, white, and blue Medicare card handy. Sign Up for Renown’s Enhanced Medicare Benefit Program Voluntary Alignment Sign Up Note: Participation in this program is voluntary. If you choose to sign up, your benefits will NOT change, and you can visit any doctor, other health care professional, or hospital. Learn more about Renown’s Direct Contracting Entity for Medicare Beneficiaries here. The statements contained in this document are solely those of the authors and do not necessarily reflect the views or policies of CMS. The authors assume responsibility for the accuracy and completeness of the information contained in this document.
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