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Lifetimes of Service in Medicine Margo and Jim Veazey are no strangers to hospitals and medicine. They are impressive duo with notable professional achievements and seem to always have service to their communities and country as their true north.   Margo was a nurse and nurse administrator for her entire career, which spanned just under 50 years, including 25 years in nursing leadership at the Connecticut VA Healthcare System. Her predecessors at the VA had only stayed a year or two prior to her, but Margo found a place where she could make a positive impact and stayed for a quarter-century.  During her time at the VA, she helped secure a much sought after $40 million grant to establish a VA Nursing Academy including funding for five new faculty members. The groundbreaking program to educate and train more nurses shares some strong similarities with Renown’s recently established Gerald “Jerry” Smith Academic Practice Partnership. Jim has had his own esteemed medical career of over four decades as an infectious disease doctor, serving in academic, clinical and research roles on the east coast. He retired from the U.S. Army as a Colonel after 29 years of combined Federal Service in 2012. Among his self-stated greatest achievements was working on the eradication of Smallpox in India (coincidentally, Renown was founded in 1862 during a Smallpox outbreak).  A Near Death Experience Rarely had the Veazeys been on the receiving end of trauma care, but that all changed in 2017 after their move to Reno, when Margo was admitted to the Renown Regional Emergency Room with a volvulus, an obstruction caused by twisting of the intestine and a very serious medical emergency. The symptoms that led her to the ER were severe and extremely uncomfortable: fever, severe abdominal pain, overly active bowel sounds, and vomiting blood.   Margo recalls: “the last thing I remember was hearing someone say my pulse was down to 20. I thought I was dying and then I blacked out. I woke up two days later in the ICU [Intensive Care Unit] as they told me to breathe out when they were removing my ventilator tube.” Jim, on the other hand, remembers it all, including the long hours waiting for Margo to wake up.  Margo’s near-death experience left quite an impression on both of them and, while traumatic, it also created deep feelings of gratitude for the care Margo received from her doctors and nurses at Renown during that time.  Reno Becomes Home Margo and Jim spent most of their lives on the east coast. They met at Dartmouth when Jim was a wide-eyed intern in the ICU, and Margo was working in the ICU as a nurse. They were married a year later and recently celebrated their 52nd wedding anniversary! You don’t have to spend much time with them to see their adoration for each other, even after all these years. In the midst of their busy careers, the Veazey’s raised a son and daughter, who now each have children of their own. Being closer to those grandchildren became a priority after Jim and Margo retired, which prompted their move to Reno in 2016.  Having access to good healthcare was on their radar when deciding where to move, and they were not sure what they would find when they arrived in Reno. Fortunately, a neighbor they met early on introduced them to Renown and the Renown South Meadows Medical Center emergency room as an option for emergency care. It was not long after that, when Margo made a visit to the Renown South Meadows ER for diverticulitis. They’ve been coming to Renown ever since for her care. Expressing Their Gratitude Margo’s visit to the South Meadows ER in 2016 and her near-death experience in 2017 were among the first in a series of unfortunate and mostly unrelated health incidents she has faced since moving to Reno. Over the past eight years she has come to Renown for eleven major health issues including six surgeries.  Her medical conditions have ranged from breast cancer to the need for a knee replacement to atrial fibrillation, and Renown has been a one-stop shop to meet her these urgent health care needs. Based on the trust she has in Renown providers, Margo counts on Renown for her preventative care too. Thanks to his long federal service, Jim receives his care at the VA.   The consistency in the high-quality, compassionate care she receives—Margo and Jim will both tell you repeatedly how much they love Renown physicians and how great the nurses are—is why they keep coming back. When asked if they recall any specific doctors or nurses, Margo responded, “we’ve been to the emergency room so many times and I’ve had so many procedures that it would take a long time to list all their names, and I received wonderful care from all of them. My brother, who was a Rhode Scholar, emergency room doctor in Florida, and a lawyer was incredibly complimentary of the care I received when he was here during one of my ER visits.”    The exceptional care is also what prompted them to include a gift to Renown Health Foundation in their estate plan. Although the Veazeys have always been charitable and support many organizations near and dear to them with annual gifts (including Renown Children’s Hospital), their legacy gift to Renown was the first time they included a charity in their estate plan.

Read More About Why I Give: Margo and Jim’s Story

Renown Health is proud to debut our newest commercial spot, Days, on Thanksgiving Day 2022. This commercial features members of the greater northern Nevada community, former Renown patients and employees. Chris and Ann Cook are some of these community members, and we are grateful we get to tell their story. Family is everything for Chris and Ann Cook. Their loved ones span across the United States and even farther to Germany, so time spent with their children and grandchildren means the world to them. When Chris went to the emergency room for a persistent headache and drooping eye over twenty years ago, they could have never predicted the number of hours their family would spend at Renown care facilities in the coming years. “Whenever we step inside a building with that purple logo, we know right away we will be supported by friends, family and Renown staff. Our family has turned countless hours inside hospital walls into memories of gratitude for the care we receive.” Chris Cook said. “It is these memories that make us appreciate the health of our family today.”   A Relationship with Renown that Spans Decades The Cooks can remember a time before Renown Regional Medical Center’s inception when Washoe Medical Center (Washoe Med) stood in its place. It was at Washoe Med that Chris received emergency brain surgery after a visit to the emergency room over 20 years ago. Immediately following a CT scan, Chris was transported to Washoe Med, now Renown Health, for emergency brain surgery and eventually to treat a hematoma. Doctors close to his case were amazed by his survival, considering Chris’ divergent situation resulting from a raisin-size colloid cyst and dissected corotated artery. He spent three weeks in the ICU recovering at the hospital, his spirits lifted by the amazing staff who brightened his day with gestures of kindness. From there, he was supported by countless friends and family members over the next three months while recovering at home. A Home Away from Home Later, the Cooks’ daughter received cancer care at Renown at the William N. Pennington Cancer Institute. Ann, Chris and their daughter found small comforts when running into the familiar faces of their daughters' past schoolmates, who are now Renown employees, in the hallways. The family became well-acquainted with the food options at Renown Regional’s Sierra Café, even finding favorites like the sushi bar. Reliable Care, Close to Home  The Cooks have also experienced many happy and comforting memories at Renown and Washoe Med over the past twenty years, including the births of three of their seven grandchildren. And when Chris needed an emergency appendectomy on a Friday night four years ago, they felt confident that the best care would be received at Renown Regional Medical Center.    From lab work to routine procedures or visits to urgent care, the Cooks feel rest-assured knowing Renown will be the place they can consistently trust for care with many locations close to their home in Sparks, Nevada.  After spending many hours within Renown walls, Chris and Ann remarked how impressed they were by Renown Regional Medical Center’s growth in the past decade from their first encounter over twenty years ago. With a deep appreciation for the care received at Renown facilities and the technology used to help treat patients, Chris and Ann said, “We really feel confident that if something bad were to happen, you’d want to be in the care of Renown.”  Family, Health and The Future "Our care at Renown has changed the course of our family’s lives and led to the success of who we are today. So, when the team at Renown approached us about participating in the commercial shoot, we knew this was meant to be the next piece in our Renown story." Chris and Ann said. "Of course, it was nice to be back at Renown, not as a patient this time, but to help the team create something great."

Read More About Rooted with Renown, One Families Story of Remarkable Odds