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    • Thursday, Nov 02, 2023

    Renown Health Pulmonary Rehabilitation Program Certified by American Association of Cardiovascular and Pulmonary Rehabilitation

    Renown Health is proud to announce the certification of its pulmonary rehabilitation program by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR). This certification is recognition of Renown Health’s commitment to improving the quality of life of patients by enhancing standards of care. Pulmonary rehabilitation programs are designed to help people with pulmonary problems (e.g., chronic obstructive pulmonary disease [COPD], respiratory symptoms, long COVID-19) recover faster and live healthier. Both programs include exercise, education, counseling and support for patients and their families. According to the Center for Disease Control and Prevention, COPD impacts 16 million people across the United States, and 1 in 13 adults (7.5%) have “long COVID” symptoms, defined as symptoms lasting three or more months after first contracting the virus, and that they didn’t have prior to their COVID-19 infection. "We are thrilled to receive this certification from the American Association of Cardiovascular and Pulmonary Rehabilitation for our pulmonary rehabilitation program at Renown South Meadows Medical Center. This recognition underscores Renown Health's unwavering dedication to providing the highest standards of care and improving the lives of our patients, no matter what life throws at them,” said Sam Weller, MHPA CEO of Renown South Meadows Medical Center and Renown Rehabilitation Hospital. “Our commitment to excellence shines through in every aspect of our programs, and this certification reinforces our ongoing mission to make a positive impact on the health and well-being of the people of northern Nevada." To earn this accreditation, Renown Health’s pulmonary rehabilitation program participated in an application process that requires extensive documentation of the program’s practices. AACVPR Program Certification is the only peer-review accreditation process designed to review individual programs for adherence to standards and guidelines developed and published by AACVPR and other related professional societies. Each program’s application is reviewed by the AACVPR Program Certification Committee, and certification is awarded by the AACVPR Board of Directors. "At Renown Health, our pulmonary rehabilitation program is designed with our patients in mind. Our focus includes physical exercise, extending to education, counseling and support for both patients and their families,” said John Lynn, Manager of Respiratory Services at Renown Health. “This AACVPR certification is a testament to our team's hard work and dedication in ensuring that individuals with pulmonary conditions receive the best possible care to enhance their quality of life." In 2018, AACVPR moved to an outcomes-based process with performance measurements that represent more meaningful outcomes. Therefore, AACVPR-certified programs are leaders in the cardiovascular and pulmonary rehabilitation field because they offer the most advanced practices available and have proven track records of high-quality patient care. AACVPR Program Certification is valid for three years. About Renown Health Renown Health is Nevada’s largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in a community-based genetic population health study, the Healthy Nevada Project®. About AACVPR Founded in 1985, the American Association of Cardiovascular and Pulmonary Rehabilitation is a multidisciplinary organization dedicated to the mission of reducing morbidity, mortality and disability from cardiovascular and pulmonary disease through education, prevention, rehabilitation, research and disease management. Central to the core mission is improvement in quality of life for patients and their families.

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    • Friday, Apr 10, 2020

    Renown Seeks Handcrafted Mask for Hospital Visitors

    Need Also Exists for Handmade Gowns and Surgical Caps  Renown caregivers are grateful for the community’s love and enthusiasm for sewing masks, gowns and surgical caps. We continue to need these items and appreciate your support. Masks for Patient Visitors: We are requesting that community members sew masks for loved ones visiting patients at Renown Regional Medical Center and Renown South Meadows Medical Center. All patterns and cotton or cotton-blends are welcome. Isolation Gowns: For community crafted isolation gowns, please use the Renown-approved pattern and instructions. Bouffant (Surgical Caps): The pattern we are using for community-crafted Bouffants is available here. Donations are welcome at our drive-thru, open Monday–Friday, 9 a.m.–5 p.m., located in the valet area of Tahoe Tower at Renown Regional Medical Center. All handcrafted masks, gowns and surgical caps will be laundered and sanitized before being distributed. We are so grateful for our community’s support during these unprecedented times. To address the many generous offers of assistance, we have compiled this information and hope you find it helpful. https://www.renown.org/donations-covid-19/.   ###   About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org

    Read More About Renown Seeks Handcrafted Mask for Hospital Visitors

    • Renown Health
    • COVID-19
    • Virus

    Two Years We Won't Forget: COVID-19 at Renown Health

    On March 19, 2020, Renown Regional admitted the first patient in need of care while sick with COVID-19. Our providers navigated two years of a pandemic and overcame many challenges while providing the best care for our patients and the community. Anicia Beckwith’s series “The Art of Healing” captured Renown Health during this time. Let's take a look back on the last two years. February 2020: Standing Up the Hospital Incident Command System (HICS) On February 25, 2020, leaders at Renown Health stood up Renown’s Hospital Incident Command System (HICS), a standardized system used to organize response personnel and resources and manage response operations during emergencies and crises. March 2020: Temporary Deployable Medical Structure Placed Outside Renown Regional Emergency Department On March 12, 2020, Renown set up a deployable medical facility to serve as a respiratory illness screening center for emergency room patients at Renown Regional. A similar tent was also set up outside the emergency room at South Meadows Medical Center. This proactive measure helped our teams care for community members with respiratory illness symptoms while protecting patients and staff in the emergency department and other areas of the hospital. Check out photos of the tent here. Read the Reno Gazette Journal Article about the tent here. April 2020: Alternate Care Site at Mill Street Parking Structure at Renown Regional Renown’s HICS team decided to create an Alternate Care Site (ACS) in the Renown Regional Medical Center Mill Street parking structure. The ACS served additional hospitalized patients and allowed caregivers to remain on campus and still have access to existing hospital infrastructure such as lab, pharmacy, imaging, food services and other critical services. After just 10 days of construction, the ACS was completed on April 3, 2020 with space to hold up to 1,400 patients. Check out photos of the ACS under construction here. On Nov. 12, 2020, Renown opened the ACS to serve additional hospitalized patients diagnosed with COVID-19 who were clinically stable or improving. Healthcare workers at Renown cared for hundreds of patients at this site. In early Jan. 2021, the remaining patients returned home. Check out the video of Connie, a patient who received care in the ACS. April and July 2020: The LOVE Sculpture Placed at Renown Regional On April 16, 2020, during a time of darkness and uncertainty, Artown loaned Renown the LOVE sculpture, a one-ton aluminum piece of art created by artist Laura Kimpton and fabricated by Jeff Schomberg. The structure, which originally debuted at Burning Man, was lit up Renown Regional's main entrance on Mill St. Watch a video about the LOVE sculpture’s debut at Renown Regional. On July 13, 2020, thanks to the support of former board chair and community supporter Blake Smith and the Keyser Foundation, the LOVE sculpture is now a permanent fixture at Renown Health. Throughout the pandemic, it has served as a source of inspiration, hope and positivity for our community and care providers. Check out a video of the LOVE is Here to Stay celebration. June 2020: Renown Offers In-House COVID Testing In June 2020, the Renown laboratory team sprang into action to help meet the growing demand for COVID-19 testing amongst Washoe County residents and businesses. Renown invested in expanded staffing and in-house testing capabilities that ensured our teams could swab and process up to 1,000 COVID-19 tests for patients each day. All with results returning within hours. November 2020: Renown Introduces “Hospital At Home” Remote Monitoring In November 2020, six patients at Renown Regional Medical Center and Renown South Meadows Medical Center diagnosed with COVID-19 were outfitted with a remote Hospital at Home monitoring system. Renown clinicians plan to continue using this system to monitor upwards of 1,000 hospitalized patients and lower acuity patients from their homes. December 2020: Renown Administers COVID-19 Vaccines to Health Care Employees On Dec. 17, 2020, Renown began to vaccinate its healthcare workers. Among those receiving the first vaccines was Luis Martinez, a technician on Renown’s Clinical Decision Unit who cared for patients recovering from COVID-19 in the Alternate Care Site field hospital. Read the Reno Gazette Journal article about the COVID-19 vaccine rollout at Renown. January 2021: Renown Administers COVID-19 Vaccines to Community After several weeks of successful employee and volunteer drive-thru vaccination events, Renown supported the Washoe County Health District and the state in vaccinating Washoe County community members. Click here for a playlist of videos featuring Renown Health employees and patients talking about the importance of the COVID-19 vaccine. February 2021: Local Widow Inspires Renown to Change Visitor Supporter Policy Darlene Randolph’s husband Dave spent 17 days hospitalized at Renown Regional Medical Center before losing his battle with COVID-19 on December 13, 2020. Darlene wrote a passionate letter to Renown Health asking for the visitor policy that allowed patients with COVID-19 to receive visitors. In February 2021, Renown hospitals were among the first in the country to lift visitor restrictions for patients with COVID-19 to encourage families to be at the patient's bedside. Read Darlene’s full story here. May 2021: Renown Celebrates Volunteers, Partners and Community Who Aided in Vaccine Efforts In May 2021, Renown administered the last dose of COVID-19 vaccines to community members in Renown’s drive-thru clinic. Between January and May 2021, over 80,000 doses were administered at the drive-thru. View drone footage of this effort here. Click here to see pictures of vaccine volunteers and employees. November 2021: Renown Offers Vaccine for Children Ages 5+ In November 2021, Renown vaccinated children in the Reno-Sparks community with the 2-dose series in a limited round of weekend clinics. The vaccine clinics featured therapy dogs, local mascots and donuts donated by Doughboy’s Donuts. Click here to see pictures of the children’s vaccine clinics and watch a video about the clinics here.

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    • Friday, Nov 13, 2020

    As Community COVID-19 Cases Rise, Renown Prepares

    Alternate Care Site opens today in Renown Regional Mill St. Parking Structure to serve additional hospitalized patients diagnosed with COVID-19 who are clinically stable or improving. Across the country, there is an increase in COVID-19 cases including significant increases in hospitalized patients. As Nevadans experience the impact of the pandemic, the Renown Health team continues to be prepared to serve the community.  At this time, based on the number of patients hospitalized for COVID-19 and seasonal fluctuations, Renown Regional Medical Center and Renown South Meadows Medical Center are experiencing inpatient hospital capacity challenges.  Being prepared for these patient census increases and the need to serve an increased level of hospital patients, Renown Regional Medical Center has now opened the ground floor of the Alternate Care Site (ACS) created within the Mill Street parking structure to serve additional hospitalized patients diagnosed with COVID-19 who are clinically stable or improving. Staff, technology, supplies, equipment and services are in place to meet the needs of patients and assure the safety of Renown’s care teams. This measure allows Renown to enact the emergency preparedness plans that have been in place over the past year, creating additional capacity for inpatients while allowing Renown to continue to deliver high quality care as the number of patients hospitalized for COVID-19 increases in northern Nevada. This ACS location allows patients and caregivers to remain on campus, and still have accessibility to existing hospital infrastructure such as lab, pharmacy, imaging, food services and other critical services. Staff, technology, supplies, equipment and services are in place to meet the needs of patients and the safety of care teams. The Ground Floor has accommodation for 711 beds.  “These challenges presented to our community this year by COVID-19 have confirmed the critical role that Renown plays as a locally-owned, not-for-profit integrated health network,” says Tony Slonim, MD, DrPH, President and CEO, Renown Health. “We are passionate about stepping up to serve our community at all times, and especially when we are needed most. We are transforming and implementing creative approaches to ensure patient care needs can be addressed and that we can meet the needs of our community.”  “Every community member can feel confident that Renown has a specialty-trained team of physicians, nurses, respiratory therapists, medical assistants, care managers, and physical and occupational therapists around the clock, every day to ensure that, no matter the illness or injury, every patient will be treated with compassion and the appropriate degree of care,” says Paul Sierzenski, MD, MSHQS, CPE, FACEP, Chief Medical Officer, Acute Services.  “News about the coronavirus disease 2019 (COVID-19) pandemic may be making you feel anxious about going to the emergency room (ER) or getting the medical care you need,” said Bret W. Frey, MD, emergency medicine physician at Renown. “Please remember it's important to seek emergency care if you have serious non-COVID-19 symptoms and COVID-19 symptoms. Delaying care for a medical emergency, such as a heart attack or stroke, can be life-threatening or lead to serious complications. We are here for you around the clock and have taken all precautions to be sure that visits to the ER and hospital are as safe as possible.” The Renown Alternate Care Site was built within a 10-day period last April by local partners including Clark/Sullivan Construction, Curtis Bros. Construction, PK Electrical, Ainsworth Associates Mechanical Engineers, Intermountain Electric, Mt. Rose Heating & Air Conditioning and Frank Lepori Construction. (Alternate Care Site B-Roll). In U.S. News and World Report Best Hospital rankings, Renown South Meadows Medical Center was listed #1 in the State of Nevada. Renown Regional Medical Center was named #2 Best Hospital in Nevada. A hospital's score is based on multiple data categories, including patient outcomes, safety and volumes. Hospitals earning a high performing rating were significantly better than the national average. Renown Regional Medical Center has also been awarded the Joint Commission’s Gold Seal of Approval® for Hospital Accreditation based on compliance with hospital standards related to emergency management, environment of care, infection prevention and control, leadership and medication management.  Renown’s Roseview, Sierra and Cardiac Intensive Care Units have each been awarded a Beacon Award of Excellence from the American Association of Critical Care Nurses (AACN) based on patient outcomes that exceed national benchmarks. Renown has the only intensive care units awarded this distinction in Nevada.  For up-to-date information on Renown’s approach to keeping our community safe, visit our website at www.renown.org/covid-19/. We are so grateful for our community’s support during these unprecedented times. If you are able to assist with handcrafted mask covers, financial donations, PPE & other supplies or restaurant meal delivery for staff, please visit https://www.renown.org/donations-covid-19/.   About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Health, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project® . For more information visit, www.renown.org.

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    • Sunday, Nov 22, 2020

    COVID-19 Patients Enjoy Renown's 'Hospital at Home' Remote Patient Monitoring

    Hospital-at-home monitoring allows patients to receive hospital-level care in the comfort of their own homes. Renown Health announced today that they are one of the first institutions to home monitor patients who have been hospitalized with COVID-19, as the integrated health network continues to seek innovative solutions to improving the health- and healthcare of those who live in Nevada. This week, six patients at Renown Regional Medical Center and Renown South Meadows Medical Center diagnosed with COVID-19 were outfitted with this remote ‘hospital at home’ monitoring system. Renown clinicians plan to use the system to monitor upwards of 1,000 hospitalized patients and lower acuity patients from their homes.  “We at Renown are proud of our national reputation as an innovator in implementing new models, technology and systems of care for the community,” said Tony Slonim, MD, DrPH, President & CEO. “We are working with some incredible partners to transform care and demonstrate value in a way that appeals to patients and helps clinicians improve outcomes and reduce costs. Renown’s Hospital-at-Home model of care technology enables patients to receive hospital-level care in the comfort of their own homes. There is now compelling evidence that well-monitored, at home treatment can be safer, cheaper and more effective than traditional hospital stays, especially for patients who are elderly, frail or vulnerable to complications.” “This type of technology is a game-changer in improving patient care,” says Paul Sierzenski, MD, MSHQS, Chief Medical Officer, Acute Services. "Given the demand on our hospitals during this COVID-19 pandemic, we are pleased to provide appropriate patients with this telehealth solution which uses wearable, continuous pulse oximetry, assisting our management of patients with COVID-19, and allowing patients the convenience of being in their own homes.” Designed to track the blood oxygen saturation and respiration rate of patients who are hospitalized or quarantined at home, the system uses pulse oximetry with a proprietary remote data capture and surveillance platform accessible from a patient's Android or iOS smartphone or smart device.  The remote monitoring system is designed for easy, initiative use. Patients wear a small metal finger cuff and are provided with a multi-day supply of single-patient-use sensors and access to a mobile app. Monitoring data collected by the sensor is shared with the patient’s smartphone using a secure Bluetooth® connection. Twice daily, or as directed, the program is configured to actively notify patients to answer questions such as, "are you having trouble breathing?" and "what is your temperature?” and pushes these responses along with the monitoring data to clinicians at Renown for evaluation. “Renown is working with a number of exciting technology companies who provide hospital-at-home technology, especially as they respond to the needs of our community through the COVID-19 pandemic, and work to make healthcare more affordable by offering services in lower-cost settings,” says Ty Windfeldt, MBA, Chief Operating Officer- Health Services. “One of the benefits of offering Hometown Health- our own not-for-profit health plan; a medical group; an accountable care organization and a clinically integrated network, is that even though Medicare does not pay for acute services offered outside of hospitals for fee-for-service beneficiaries, we are able to invest, pioneer and design innovative models for care and delivery that other health systems cannot.”  "Our patients at Renown have the most sophisticated and reliable respiratory monitoring available anywhere," says Jason Farnsworth, MBA, Director of Respiratory Care Services at Renown. "We know that continuous physiologic monitoring improves outcomes and saves lives. The ability to extend that capability to patients in non-traditional settings and at home during this crisis is transformative. Our teams are excited to be able to delight patients and their families – and ensure they receive the clinical support they need by using this technology and monitoring.” “To know that we can provide quality care for patients recovering from COVID-19, and help ease their transition back to their normal lives, where they can recover in the comfort of their own homes, is fantastic,” says Mitchell Fong, Director of Telehealth Services at Renown. “Patients have shared that they enjoy being at home, sitting in their favorite recliner, enjoying a home-cooked meal and even transitioning back to remote work. If we can help people feel better, we feel better.”  For the fourth year in a row, Renown Health earned the “Digital Most Wired” honors by the College of Healthcare Information Management Executives (CHIME). Renown also received the 2020 Most Wired Certified Level 7 Special Recognition. The CHIME annual survey accesses how effectively health care organizations apply core and advanced technologies into their clinical and business programs to improve health and expand access to care in their communities. In U.S. News and World Report Best Hospital rankings, Renown South Meadows Medical Center was listed #1 in the State of Nevada. Renown Regional Medical Center was named #2 Best Hospital in Nevada. A hospital's score is based on multiple data categories, including patient outcomes, safety and volumes. Hospitals earning a high performing rating were significantly better than the national average. WHAT TO DO IF YOU ARE EXPERIENCING RESPIRATORY OR INFLUENZA-LIKE ILLNESS OR POSSIBLE SYMPTOMS OF COVID-19: Renown is encouraging people to use online tools first, such as virtual visits covered by many insurance companies, including Teladoc, for those insured by Renown’s health plan, Hometown Health. For up-to-date information on Renown’s approach to keeping our community safe, visit our website at https://www.renown.org/covid-19/. About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Health, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project® . For more information visit renown.org.

    Read More About COVID-19 Patients Enjoy Renown's 'Hospital at Home' Remote Patient Monitoring

    • Saturday, Nov 07, 2020

    As Community COVID-19 Cases Rise, Renown is Prepared

    Across the country, we are seeing an increase in COVID-19 cases including significant surges in hospitalized patients in many communities. As our nation experiences the impact of this international pandemic, the Renown Health team continues to make preparations for our community.  Renown staff continue to safely screen, diagnose and care for patients with respiratory illnesses, including those at risk for COVID-19.   Renown continues to use current local and national data, analytics, and public data sets for predictive modeling and is prepared to serve the community.  At this time, based on the number of patients hospitalized for COVID-19 and seasonal fluctuations, Renown Regional Medical Center and Renown South Meadows Medical Center are experiencing inpatient hospital capacity challenges. We have prepared for these patient census increases and the need to serve an increased level of hospital patients. Out of an abundance of caution, Renown has deployed the Hospital Incident Command System (HICS) to address the ongoing high census and increasing community COVID-19 test positivity rates. Command Staff are in place to ensure the beds, procedure capacity and spaces are in place to accommodate staff, technology, supplies, equipment and services to meet the needs of patients and ensure the safety of our care teams. The following health and safety measures are in place. Still Caring for Scheduled Medically-Necessary Surgical Patients In an effort to continue to meet the medical needs of all those needing care at Renown hospitals and in alignment with national professional societies, and the American Hospital Association, Renown continues to successfully schedule medically-necessary inpatient and outpatient cases at both Renown hospitals. Criteria continues to include pre-testing patients for COVID-19 prior to their scheduled procedure date, having patients remain in isolation following the test and up to the time of surgery. Based on the data, Renown has no plans to cancel medically-necessary surgeries. In fact, these surgery patients only use less than 7 percent of staffed beds on average, and do not add significantly to the capacity management challenges we are experiencing.  Temporary Deployable Medical Structure Outside Renown Regional Emergency Department As another way to manage influx and limit the exposure between individuals suspected of having respiratory illness and assure health and safety measures for other hospital patients and providers, Renown is again working with the State Public Health Preparedness team and has requested a deployable medical facility through the Washoe County Emergency Manager. We expect that the Temporary Deployable Medical Structure will be erected over the next week outside the Renown Regional Emergency Department. This proactive step to serve our community, was also taken back in March. (Medical Structure photos.) Alternate Care Site at Mill Street Parking Structure at Renown Regional Remains Ready If needed, the temporary patient care area created within the Mill Street parking structure is ready to serve additional hospitalized patients diagnosed with COVID-19 but not needing intensive care. This Alternate Care Site (ACS) location allows caregivers and patients to remain on campus, and still have accessibility to existing hospital infrastructure such as lab, pharmacy, imaging, food services and other critical services. The Renown ACS contains flooring, electrical infrastructure, lighting, water, technology, and is equipped with beds and basic patient care support equipment. It was built within a 10-day period in April by local partners including Clark/Sullivan Construction, Curtis Bros. Construction, PK Electrical, Ainsworth Associates Mechanical Engineers, Intermountain Electric, Mt. Rose Heating & Air Conditioning and Frank Lepori Construction. (Alternate Care Site B-Roll.) For up-to-date information on Renown’s approach to keeping our community safe, visit our website at https://www.renown.org/covid-19/.   About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project® . For more information, visit renown.org.

    Read More About As Community COVID-19 Cases Rise, Renown is Prepared

    • Monday, Mar 09, 2020

    Renown Health Implements New Visitor and Respiratory Care Restrictions To Address COVID-19

    Renown Health continues to monitor coronavirus (COVID-19) and ensure constant readiness by working closely with the Washoe County Health Department and staying informed of the Centers for Disease Control and Prevention (CDC) updates. When there is heightened concern around an illness, we implement enhanced infection prevention strategies and ensure we are ready with the appropriate supplies and alternate plans should the need arise. Renown Health providers are educated and prepared to quickly and safely screen, diagnose and care for patients with respiratory illness, including COVID-19. Out of an abundance of caution, Renown Health has implemented the following measures to ensure the safety of patients, staff and community members. Patients with Respiratory Symptoms: If you are experiencing respiratory symptoms, call 775-982-5000 to be directed to the appropriate level of care. This phone screening is available 24 hours a day, seven days a week and is offered free by Renown Health to our community. Additionally, Renown staff are performing respiratory illness screenings at the entrances of all of our Renown hospitals, urgent care and medical group locations to ensure the safety of our patients, staff and community. Limiting Visitation: While we understand the importance of in-hospital patients having friends, family and loved ones by their side, to help protect against flu and other respiratory illnesses, as of Tuesday, March 10, patients at Renown hospitals will not be receiving visitors. If a family member or friend is at a Renown hospital, please telephone them. If there are extenuating circumstances, we will allow one designated visitor per patient through controlled entrances at both hospitals from 4 to 9 p.m. No visitors under the age of 12 will be permitted. These new rules will allow one visitor to stay overnight with laboring mothers, NICU, pediatric and palliative care patients. Approved visitors will be subject to screening before entering by answering a series of questions about any recent symptoms of respiratory or influenza-like illness prior to entering a Renown facility. Access to Renown hospitals (Renown Regional Medical Center and Renown South Meadows Medical Center), is through the main entrances and the emergency room entrances only. Volunteers: For the safety of our volunteers, we have temporarily suspended volunteer operations at Renown until further notice. Events at Renown Locations: To ensure the health and safety of our community, we have cancelled upcoming community events scheduled at Renown and Hometown Health locations. Protecting  Yourself: You can protect yourself the same way you would protect against other viruses with a few common-sense practices. Wash your hands thoroughly and often. Make sure you are cleaning between your fingers and under your nails. Use alcohol-based sanitizers when soap and water are not available Use disposable tissues when coughing and sneezing; dispose of carefully and promptly. If tissues are not available, direct your cough or sneeze into the crook of your arm/sleeve Avoid touching your eyes, nose, and mouth with unwashed hands. Clean and disinfect frequently touched objects and surfaces. Avoid close contact with anyone who has cold or flu-like symptoms. Avoid shaking hands, especially with those who appear to be ill. Disinfect shared surfaces. Practice social distancing. Stay home when you are sick. If you have fever, cough, gastrointestinal, or respiratory symptoms please call the Free Respiratory Health Line at 775-982-5000. How to Get Accurate and Reliable Information: We continue to advise our community regarding the importance of accurate sources of information, and to provide regular updates. Any decisions and information related to COVID-19 will be shared via official Renown Health communication channels. For up-to-date information on Renown’s approach to keeping our community safe, visit our website at https://wwwenown.org/covid-19.r/.  About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org

    Read More About Renown Health Implements New Visitor and Respiratory Care Restrictions To Address COVID-19

    • Wednesday, Jun 24, 2020

    Renown Health In-House Lab Now Processing COVID-19 Tests for Patients and Care Providers

    Expanded test processing capabilities is resulting in faster test results, lessening the load on the state lab, and helping keep patients, care providers and the community safe. Renown Health announced today that its in-house laboratory is now able to process up to 500 COVID-19 tests for hospital patients and care providers each day. The organization has invested in expanded test processing capabilities to better serve the community amid the coronavirus pandemic, and to increase testing available across the state. Next month, Renown anticipates continuing to further expand testing capacity and doubling its capacity to be able to provide 1,000 tests per day in preparation for the continued response to the pandemic. “The COVID-19 pandemic is not going away- it is still with us. I am concerned by the number of new cases and hospitalizations we are seeing across northern Nevada. We must do more testing. We need broader capabilities around making sure we have broad-scale surge testing available, so we can help people identify if they have COVID-19 or not,” said Tony Slonim, MD, DrPH, Renown’s President & CEO. “If I could test 60,000 people in northern Nevada for COVID-19, like we did for the Healthy Nevada Project, we could better understand with data and facts the proportion of people who actually have COVID-19 versus those that just have the sniffles and a cold.” Launched in 2016, the Healthy Nevada Project https://healthynv.org/ is a community-based population study where free genetic testing is provided to thousands of Nevadans to learn about the health of the community and each person’s genetic risks. As of Tuesday, 2,286 people in northern Nevada have been tested, and positive cases were nearing 700. Seventy four people in northern Nevada have died; 1,526 have recovered. https://www.washoecounty.us/ Dr. Slonim says it would help him and others make important decisions and plans for coronavirus with evidence. He wants to be able to test many more individuals across northern Nevada. “Testing is pivotal upstream, so you can prevent consequences downstream,” said Dawn D. Ahner, DSc, FACHE, Chief Operating Officer – Renown Acute Services. “By processing our own tests, we’ve reduced the turnaround to receive results to just 12-24 hours, which will have a profoundly positive impact on our community, and lightens the load on the State lab. “Testing is an incredibly important tool in our fight against coronavirus,” said Tim Stephens, vice president of ancillary services. “There's no 100% perfect test, however, the PCR tests are so incredibly sensitive, that when done perfectly, have a very low false-positive rate. Certified labs like Renown’s use a number of procedures to reduce the risk of false test results.” “The expansion of our lab’s new testing capabilities during this time is a testament to the innovative and important work being done here at Renown,” said Erik Olson, CEO of Renown Regional Medical Center. “Throughout the pandemic, our ancillary team, which includes services like laboratory, radiology and pharmacy, has been quick to adapt to the needs of our patients and our community. I am pleased that we are able to generate critical test results for patients and providers as we continue the fight against COVID-19 and go the extra mile for safety.”   Going the extra mile for safety As an added safety measure, acute hospital patients; patients preparing for surgery, and care providers who may have come into contact with those positive for COVID-19, are among those that receive mandatory PCR testing from Renown at this time. For patients receiving hospital care, these tests help determine if patients should be placed in a designated area of the hospital to mitigate the risk of transmission to those not infected. Furthermore, all surgery patients are tested ahead of their surgery and self-quarantine prior to their surgical procedure at Renown Regional Medical Center and Renown South Meadows Medical Center. How do PCR tests work? PCR tests use a sample of mucus typically taken from a person's nose or throat. The test looks for the genetic material of the coronavirus, using a technology called PCR to detect if the viral genetic material is present. Those actively infected with the virus will show the existence of that material. Individuals who think they should be tested for COVID-19 are encouraged to call their medical provider or contact the Washoe County Health District at 775-328-2427 for a risk assessment. For up-to-date information on Renown’s approach to keeping our community safe, visit our website at renown.org/covid-19/.   Please see b-roll for this story here.     About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, Renown Children’s Hospital, Renown Rehabilitation Hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.

    Read More About Renown Health In-House Lab Now Processing COVID-19 Tests for Patients and Care Providers

    • Thursday, Feb 25, 2021

    A Year We Will Never Forget - COVID-19 at Renown Health

    A highlight of the hope and determination, including some of the most remarkable and meaningful milestones, that took place at Renown over the past year. On February 25, 2020, leaders at Renown Health stood up Renown’s Hospital Incident Command System (HICS), which is a standardized system used to organize response personnel and resources, and to manage response operations during emergencies and crises. This precautionary measure was established at Renown as the effects of the novel coronavirus devastated parts of the east coast and other hotspots around the world. While COVID-19 had yet to present itself in Washoe County at this time last year, Renown was prepared and ready for what would come next. “At Renown, our teams practice emergency preparedness 365 days a year,” said Tony Slonim, MD, DrPH, Renown’s President and CEO. “We had been steadfastly watching the impact COVID-19 was having across the world and knew based on our predictive analytics that the virus would impact communities closer to home. Our team took swift action to ensure Renown remained ready and prepared. I am incredibly proud of those who played a role on this emergency and crisis response team for almost a year, for it is their dedication, hard work, and leadership that continues to guide Renown’s ability to provide outstanding care to all in our community through this ongoing pandemic. Their efforts contribute to a safer and healthier Nevada for all of us.”  “2020 was a year no one will forget. For everyone- and for our healthcare workers at Renown, the year presented countless challenges and opportunities. Those of us who choose healthcare as our life’s work answer a true calling to serve others; this field requires a self-less commitment and a tireless dedication to caring for people when they are at their most vulnerable,” said Renown’s Chief of Staff, Sy Johnson. “I applaud the entire HICS team, as well as every Renown physician, nurse and health care hero for their valor, their strength and perseverance in serving our patients and community during these unprecedented times.”  What follows are highlights of some of the most remarkable moments and events that have taken place under the direction of Renown’s Health Incident Command team over the past year.  Temporary Deployable Medical Structure Outside Renown Regional Emergency Department On March 12, 2020, Renown erected a deployable medical facility to serve as a respiratory illness evaluation and screening center for Emergency Room patients at Renown Regional Medical Center. A similar tent was also set up outside the Emergency Room at South Meadows Medical Center. An additional layer of protection, this proactive measure helped to care for people with symptoms of respiratory illness, and to protect patients and staff in the Emergency Department and other areas of the hospital. The tents were dismantled on January 20, 2021 as the number of COVID cases in our community continued to decrease. (See photo here.) Alternate Care Site at Mill Street Parking Structure at Renown Regional As many communities across the nation experienced an increase in COVID-19 cases, including significant surges in hospitalized patients, Renown’s HICS team had the foresight to create an Alternate Care Site (ACS) in the Renown Regional Medical Center Mill Street Parking structure. The ACS served additional hospitalized patients and allowed caregivers to remain on campus and still have access to existing hospital infrastructure such as lab, pharmacy, imaging, food services and other critical services. This solution also supported an efficient level of care escalation and other emergent interventions as needed. After just 10 days of intricate construction, including flooring, electrical infrastructure, lighting, water, technology and wall partitions, the ACS was completed on April 3, 2020 with space to hold up to 1,400 patients. On Nov. 12, 2020, Renown opened the ACS to serve additional hospitalized patients diagnosed with COVID-19 who were clinically stable or improving. Healthcare workers at Renown cared for hundreds of patients in this site. In early Jan. 2021, the remaining patients returned home. The Site remains in place and will reopen if needed. (Alternate Care Site B-Roll.) “LOVE” Makes its Way to Renown On April 16, 2020, during a time of darkness and uncertainty, Artown loaned the “LOVE” sculpture, a one-ton, welded-aluminum artwork created by artist Laura Kimpton and fabricated by Jeff Schomberg to Renown, where it lit up Regional Medical Center’s main entrance on Mill St. The sculpture formerly debuted at Burning Man in 2019. On July 13, 2020, thanks to the support of former board chair and community supporter, Blake Smith and the Keyser Foundation, “LOVE” continues to glow in Renown’s signature purple every evening, shining brightly for patients, employees, visitors and passersby to enjoy. Throughout the pandemic, this sculpture has served as a source of inspiration, hope and positivity for our community. (LOVE sign B-Roll.) Evolving in an Ever-Changing World: Long-Term Remote Work for Renown Employees The COVID-19 pandemic pushed healthcare leaders throughout the world to determine how best to provide care in this ever-changing environment. Leaders in Renown’s Human Resources department evaluated the thoughts and opinions of employees working remotely throughout Renown Health. Due to the positive feedback from employees, including decreased commute times, fewer distractions, improved work-life balance and a reduced carbon footprint, over 700 Renown employees will continue working remotely. Renown Offers In-House COVID Testing In June 2020, the Renown Laboratory team sprang into action to help meet Washoe County residents and businesses’ growing demand for COVID-19 testing. Renown invested in expanded staffing and in-house testing capabilities to be able to swab and process up to 1,000 COVID tests for patients each day, with return of results within hours. Renown’s CEO, Dr. Tony Slonim also collaborated with the Mayor’s COVID-19 Task Force, local faith and community leaders beginning in Oct. of 2020 to address health equity by providing free COVID-19 testing for communities of color. (Lab B-Roll). Renown Administers COVID-19 Vaccines to Health Care Staff and Local Seniors On Dec. 17, 2020, in accordance with national, state and county health guidelines, Renown began to vaccinate its health care workers. Among those receiving the first vaccines were Luis Martinez, a technician on Renown’s Clinical Decision Unit who cared for patients recovering from COVID-19 in the Alternate Care Site field hospital; and many clinical leaders and partners. (Front-Line Staff Vaccination B-Roll.) After several weeks of successful employee and volunteer drive-thru vaccination events, Renown supported the Washoe County Health District and the state in vaccinating Washoe County’s first group of seniors aged 70+. To date, Renown has provided more than 30,000 seniors and health care heroes with their 2 dose vaccinations. (Community Vaccination B-Roll.) An Extraordinary Year of Service As our community experiences fewer COVID-19 hospitalizations and the vaccine is available to more individuals, Renown’s steadfast commitment to keeping our community safe remains the same. “We thank the community for standing by us and helping us all emerge as stronger people with hope for the future. We continue to fight the good fight,” said Dr. Slonim. “With COVID now imbedded into our daily lives, it’s remarkable to reflect on the progress we’ve made and the obstacles we’ve overcome. I will be forever grateful for the precautionary measures, innovation, and acts of service and love implemented by our dedicated team over the past 12 months. We hope by demonstrating our caring values and exhibiting hope and determination, we are inspiring others.”    About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Clinical institutes include: Cancer, Heart and Vascular Heath and Neurosciences. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project® . For more information, visit renown.org.

    Read More About A Year We Will Never Forget - COVID-19 at Renown Health

    • Tuesday, Feb 02, 2021

    Reno Widow Inspires New Patient Supporter Visitor Policy

    Renown hospitals are among the first in the country to lift visitor restrictions for patients with COVID-19 and encourage family to be at the patient's bedside. True treasure hunters, Dr. Dave and Darlene found joy in exploring antique shops and garage sales to find damaged or discarded vintage pieces. After hauling the item home, Dave would spend many hours scraping it clean, sanding and refinishing it, until it gleamed and became a polished, functional and beautiful piece of furniture. Every piece in their home rekindles a memory and has a story to tell.  On Thanksgiving, when Dave was too ill to gather around their antique dining room table, Darlene called the ambulance. Dave had been ill with COVID-19 for two weeks and had not been improving. When the EMTs reached her home and asked Darlene what underlying conditions he had, she said, “all of them.” David was seriously ill. Hospitalized for COVID-19, their communications options were limited. The only way Darlene could communicate with Dave was on a video call, or by telephone. Dave spent 17 days hospitalized at Renown Regional Medical Center in Reno. Darlene spent 17 days waiting by the phone for more information. Darlene said he had “up days and down days,” but thought he might be home, sitting at their antique dinner table for Christmas.  David Ivan Randolph was born in Boston, MA on August 29, 1936. He grew up in Roxbury and graduated from the prestigious Boston Latin Boys School. He obtained a Bachelor of Arts in General Psychology, an MA in Experimental Psychology from Northeastern University and a PhD in Sensory Psychology & Physiology from the University of Massachusetts, Amherst. While in university he joined ROTC and upon graduation was commissioned as a First Lieutenant in the Army Medical Specialist Corp. After basic training at the Fort Sam Houston Medical Training School he was assigned as a Captain, Research Psychologist to the US Army at the Pioneering Research Division in Natick, MA. Over the next 30 years, he conducted vision research at Fort Knox, KY; Philadelphia, PA and then with the newly constructed Letterman Army Institute of Research (LAIR), Division of Ocular Hazards at the Presidio of San Francisco, CA. David continued his vision research at LAIR until his retirement in 1992 when the Presidio was decommissioned. Dr. Randolph’s research findings in flash blindness and night vision made him a sought-after presenter at research conferences in the US and abroad. In a PBS documentary he was interviewed as part of the team that developed goggles that protect soldiers from laser eye damage. Dr. David Randolph lost his battle with COVID-19 on December 13, 2020, and died as he slept in a hospital bed. When Darlene wrote his obituary for the newspaper, she gave thanks to the “tremendous nurses and doctors at Renown Regional Medical Center, for providing his care during a time when family could not be with him.” Darlene wished she could have been there. Over their 45-year marriage, she had always been there. Darlene said, “I had always been at his bedside, as his advocate, to help communicate and straighten things out.” As a registered dietician, she worked in hospitals and knew the protocol. She knew, like hospitals across the globe, Renown had restricted family members from visiting in order to stop the spread of the virus- to other patients, staff and their family members. Still, she wished she could have spent more time with him. On Christmas Eve, she sat down and wrote to Dr. Anthony Slonim, president and chief executive officer of Renown Health in Reno, NV. “Dear Doctor Slonim, as the wife of a COVID patient who recently passed away in your hospital, I want to express my thanks to you and your staff for the care he was given in the last days of his life. I am aware that the nurses and staff are working under dangerous conditions and risking their health and lives by caring for multiple COVID patients. The staff was gracious, concerned and did everything they could for my husband and myself.” She continued, “I know procedures are changing every hour to try to stay ahead of this dangerous virus and I am sharing my experiences hoping they will be helpful when establishing policies that impact families.” Darlene explained that despite receiving assurances that Dave’s nurse or even a doctor would call daily, sometimes they would forget. She explained in her letter, “how important it was, in these times when family cannot visit, and has only infrequent communication and is anxiously waiting at home for word of their loved one, how much it means to get a call from someone caring for him at the hospital.” Darlene asked, “If there is any way you can help to assure that nurses have time to make calls or assist patients to make calls, because it is an important part of patient care.”  After receiving her letter, Dr. Slonim called Mrs. David Randolph, to thank her, to offer his sympathies and to ask if Renown could help in any way. Darlene asked if he might reconsider allowing families to visit hospital patients being treated for COVID-19. Dr. Slonim, who had also lost his father to COVID-19 back in April at a hospital in New Jersey, asked his leadership team to review Mrs. Randolph’s request and make a recommendation. The hospital leadership team made a recommendation to Dr. Slonim that was immediately approved. As the COVID-19 situation has evolved, the policy has as well. With a high percentage of Renown hospital staff now vaccinated against COVID-19, declining hospitalizations of patients with COVID-19, and understanding that the best communications are in-person, as of Wednesday morning, Jan. 27, 2021, Renown hospitals and medical practices now encourage limited visitors for all patients, including those diagnosed with COVID-19. Renown continues to have extra safety measures in place to protect the health of patients, visitors and healthcare employees, and as the situation changes with COVID-19, these guidelines are subject to change. “As of today, one healthy adult Patient Supporter may now accompany every patient to their Renown medical visit or hospital stay,” Tony Slonim, MD, DrPH, President & CEO of Renown said, “We live by our values of caring, integrity, collaboration and excellence. We thank Darlene for reminding us that the best care is ‘person-centered care,’ an approach that embraces the perspective of the patient and their loved ones, while promoting a healthy, encouraging environment for caregivers and addressing the health needs of our community.”  “At Renown, the definition of "family" is defined by the patient,” says Debra Adornetto-Garcia, DNP, RN, NEA-BC, AOCN, Chief Nursing Officer, Acute Services. “Our patients may designate anyone they choose as their Patient Supporter. The Patient Supporter is incredibly important and part of the care team. The Patient Supporter will be asked to partner with the patient’s health care team to assist in communicating to other family members and friends, participating in training and education activities and assisting the patient with complying with care and medication instructions.” “When it comes to healing and recovery, everyone's role is important,” emphasizes Paul Sierzenski, MD, MSHQS, CPE, FACEP, Chief Medical Officer, Acute Services. “What we can do together to support patient care and excellent outcomes is greater than what any of us can do alone. This belief shapes our work, our services and the care we provide to patients, their families and friends at Renown.” “I am pleased that Renown Health has modified the visitation policies so that each patient can have a designated visitor. As a former ICU patient and current ICU physician, I know the importance of having a loved one’s support in the hospital and I am thrilled we are able to accommodate this incredibly important aspect of patient care,” says Jacob B Keeperman, MD, FACEP, FAAEM, FAEMS, FCCM, Medical Director, Renown Regional Transfer and Operations Center, Intensivist. When Darlene was told that her letter inspired this shift in visitor policies for patients with COVID-19, she was very pleased and said, “I have always tried to think of ways I could help other families, especially those senior couples where one has been hospitalized and the other is home. My wish is to help others.” In alignment with the national guidelines, as of 1/27/2021, one Patient Supporter per patient will be able to access Renown Regional Medical Center and Renown South Meadows Medical Center as noted: Visiting hours for all patients, including those diagnosed with COVID-19 will be extended to 8 am - 8 pm (previously 3-8 pm). All patients are now encouraged to designate up to two Patient Supports. Due to space constraints, we ask that Patient Supports visit one at a time. Patients will provide Names of up to two Patient Supporters during patient admission/registration. Patient Supporter names will be entered into the patient's electronic medical record for patient privacy and security. Renown Children’s Hospital: Open access. (Two parents and/or guardians may be designated as Patient Supporters, however, due to current space constraints, we ask that you visit one at a time). For more detailed information on the Patient Supporter program visit https://www.renown.org/interact/.   About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Heath and Neurosciences. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project® . For more information, visit renown.org.

    Read More About Reno Widow Inspires New Patient Supporter Visitor Policy

    • Tuesday, Feb 02, 2021

    Voces De Cambio Viuda En Reno Inspira Una Nueva

    Los hospitales de Renown se encuentran entre los primeros en el país en levantar las restricciones de visitantes para pacientes con COVID-19 y alentar a la familia a estar junto a la cama del paciente. El Dr. Dave y Darlene, verdaderos cazadores de tesoros, disfrutaban explorar tiendas de antigüedades y ventas de garaje para encontrar piezas antiguas dañadas o desechadas. Después de llevar el artículo a casa, Dave pasaba muchas horas raspándolo para limpiarlo, lijándolo y restaurándolo, hasta que relucía y se convertía en un mueble pulido, funcional y hermoso. Cada pieza de su hogar reaviva un recuerdo y tiene una historia que contar. El día de Acción de Gracias, cuando Dave estaba demasiado enfermo para reunirse alrededor de la mesa del comedor antiguo, Darlene llamó a la ambulancia. Dave había estado enfermo con COVID-19 durante dos semanas y no había mejorado. Cuando los técnicos de emergencias médicas llegaron a su casa y le preguntaron a Darlene qué condiciones preexistentes tenía, ella dijo, "todas". David estaba gravemente enfermo. Hospitalizado por COVID-19, sus opciones de comunicación eran limitadas. La única forma en que Darlene podía comunicarse con Dave era mediante una video llamada o por teléfono. Dave pasó 17 días hospitalizado en Renown Regional Medical Center en Reno. Darlene pasó 17 días esperando pegada al teléfono para obtener más información. Darlene dijo que tenía "días buenos y días malos", pero pensó que podría estar de regreso a casa, sentados en su mesa antigua para la cena de Navidad. David Ivan Randolph nació en Boston, Massachusetts el 29 de agosto de 1936. Creció en Roxbury y se graduó de la prestigiosa preparatoria Boston Latin Boys School. Obtuvo una licenciatura en psicología general, una maestría en Psicología experimental de la Universidad Northeastern y un doctorado en psicología y fisiología sensorial de la Universidad de Massachusetts, Amherst. Mientras estaba en la universidad, se unió al ROTC y al graduarse fue comisionado como Primer Teniente en el Cuerpo de Especialistas Médicos del Ejército. Después de una capacitación básica en la Escuela de Capacitación Médica de Fort Sam Houston, fue asignado como Capitán, Psicólogo de Investigación del Ejército de los EE. UU. División en Natick, Massachusetts. Durante los siguientes 30 años, realizó una investigación de la visión en Fort Knox, KY; Filadelfia, Pensilvania y luego con el recién construido Instituto de Investigación del Ejército Letterman (LAIR), División de Riesgos Oculares en el Presidio de San Francisco, CA. David continuó su investigación de la visión en LAIR hasta su jubilación en 1992 cuando el Presidio fue desmantelado. Los hallazgos de la investigación del Dr. Randolph sobre ceguera por destello y visión nocturna lo convirtieron en un presentador solicitado en conferencias de investigación en los Estados Unidos y en el extranjero. En un documental de PBS, fue entrevistado como parte del equipo que desarrolló unas gafas que protegen a los soldados del daño ocular del láser. El Dr. David Randolph perdió su batalla con COVID-19 el 13 de diciembre de 2020 y murió mientras dormía en una cama de hospital. Cuando Darlene escribió su obituario para el periódico, agradeció a las "excelentes enfermeras y médicos del Renown Regional Medical Center, por brindarle atención durante una época en que la familia no podía estar con él". Darlene deseó haber estado allí. Durante su matrimonio de 45 años, ella siempre había estado allí. Darlene dijo, "Siempre había estado junto a su cama, como su defensora, para ayudar a comunicar y aclarar las cosas". Como dietista registrada, trabajaba en hospitales y conocía el protocolo. Sabía que, al igual que los hospitales de todo el mundo, Renown había restringido las visitas de los miembros de la familia para detener la propagación del virus a otros pacientes, el personal y sus familiares. Aun así, deseaba haber pasado más tiempo con él. En Nochebuena, se sentó y le escribió al Dr. Anthony Slonim, presidente y director ejecutivo de Renown Health en Reno, Nevada. “Estimado doctor Slonim, como esposa de un paciente de COVID que falleció recientemente en su hospital, quiero expresarle mi agradecimiento a usted ya su personal por la atención que recibió en los últimos días de su vida. Estoy consciente que las enfermeras y el personal están trabajando en condiciones peligrosas y arriesgando su salud y sus vidas al atender a varios pacientes con COVID. El personal fue amable, se preocupó e hizo todo lo posible por mi esposo y por mí ". Ella continuó, "Sé que los procedimientos están cambiando cada hora para tratar de mantenerse a la vanguardia de este virus peligroso y estoy compartiendo mis experiencias con la esperanza de que sean útiles al establecer políticas que impacten a las familias". Darlene explicó que a pesar de recibir garantías de que la enfermera de Dave o incluso un médico llamarían a diario, a veces se olvidaban. Ella explicó en su carta, “lo importante que era, en estos tiempos en que la familia no puede visitar, y solo tienen comunicación ocasionalmente y están esperando ansiosamente en casa para saber de su ser querido, cuánto significa recibir una llamada de alguien quien cuidaba de él en el hospital ". Darlene pidió, "Si hay alguna forma en la que pueda ayudar a asegurar que las enfermeras tengan tiempo para hacer llamadas o ayudar a los pacientes a hacer llamadas, porque es una parte importante de la atención al paciente". Después de recibir su carta, el Dr. Slonim llamó a la Sra. David Randolph para agradecerle, ofrecerle sus condolencias y preguntarle si Renown podía ayudar de alguna manera. Darlene preguntó si podría reconsiderar permitir que las familias visiten a los pacientes del hospital que reciben tratamiento por COVID-19. El Dr. Slonim, quien también había perdido a su padre a causa del COVID-19 en abril en un hospital de Nueva Jersey, le pidió a su equipo de liderazgo que evaluara la solicitud de la Sra. Randolph e hiciera una recomendación. El equipo de liderazgo del hospital hizo una recomendación al Dr. Slonim que fue aprobada de inmediato. A medida que la situación del COVID-19 ha evolucionado, la política también lo ha hecho. Con un alto porcentaje del personal del hospital Renown ahora vacunado contra el COVID-19, disminuyendo las hospitalizaciones de pacientes con COVID-19 y entendiendo que las mejores comunicaciones son en persona, a partir del miércoles 27 de enero de 2021 por la mañana, los hospitales de Renown los consultorios médicos ahora fomentan el número limitado de visitantes para todos los pacientes, incluidos los diagnosticados con COVID-19. Renown continúa implementando medidas de seguridad adicionales para proteger la salud de los pacientes, visitantes y empleados de atención médica, y a medida que la situación cambia con el COVID-19, estas pautas están sujetas a cambios. "A partir de hoy, un Adulto de Apoyo para Pacientes sano puede acompañar a cada paciente a su visita médica o hospitalización de Renown", dijo Tony Slonim, MD, DrPH, presidente y director ejecutivo de Renown, "Vivimos según nuestros valores de empatía, integridad, colaboración y excelencia. Agradecemos a Darlene por recordarnos que la mejor atención es la 'atención centrada en la persona', un enfoque que abarca la perspectiva del paciente y sus seres queridos, al tiempo que promueve un entorno saludable y alentador para los cuidadores y aborda las necesidades de salud de nuestra comunidad. " “En Renown, la definición de" familia "la define el paciente", dice Debra Adornetto-García, DNP, RN, NEA-BC, AOCN, Directora de Enfermería de Servicios Agudos. “Nuestros pacientes pueden designar a cualquier persona que elijan como su Persona de Apoyo para Pacientes. La Persona de Apoyo para Pacientes es increíblemente importante y forma parte del equipo de atención. Se le pedirá a la Persona de Apoyo para Pacientes que se asocie con el equipo de atención médica del paciente para ayudar a comunicarse con otros familiares y amigos, participar en actividades de capacitación y educación y ayudar al paciente a cumplir con las instrucciones de atención y medicación ". “Cuando se trata de curación y recuperación, el papel de todos es importante”, enfatiza Paul Sierzenski, MD, MSHQS, CPE, FACEP, Director Médico de Servicios Agudos. “Lo que podemos hacer juntos para apoyar la atención del paciente y obtener excelentes resultados es más grande que lo que cualquiera de nosotros puede hacer solo. Esta creencia da forma a nuestro trabajo, nuestros servicios y la atención que brindamos a los pacientes, sus familias y amigos en Renown.” “Me complace que Renown Health haya modificado las políticas de visitas para que cada paciente pueda tener un visitante designado. Como ex paciente de la Unidad de Cuidados Intensivos y médico actual de la Unidad de Cuidados Intensivos, sé la importancia de contar con el apoyo de un ser querido en el hospital y estoy encantado de que podamos adaptarnos a este aspecto increíblemente importante de la atención al paciente”, dice Jacob B Keeperman, MD, FACEP, FAAEM, FAEMS, FCCM, Director Médico, Centro Regional de Transferencia y Operaciones de Renown, Intensivista. Cuando le dijeron a Darlene que su carta inspiró este cambio en las políticas de visitantes para pacientes con COVID-19, se mostró muy complacida y dijo, “Siempre he tratado de pensar en formas en las que podría ayudar a otras familias, especialmente a las parejas mayores donde uno está hospitalizado y el otro en casa. Mi deseo es ayudar a los demás ". De acuerdo con las pautas nacionales, a partir del 27 de enero de 2021, una Persona de Apoyo para Pacientes por paciente podrá acceder a Renown Regional Medical Center y Renown South Meadows Medical Center como se indica: El horario de visita para todos los pacientes, incluidos los diagnosticados con COVID-19, se extenderá de 8 am a 8 pm (antes era de 3 a 8 pm). Ahora se alienta a todos los pacientes a que designen hasta dos Personas de Apoyo para Pacientes. Debido a las limitaciones de espacio, pedimos que las Personas de Apoyo para Pacientes visiten uno a la vez). Los pacientes proporcionarán los nombres de hasta dos Personas de Apoyo para Pacientes durante la admisión/registración del paciente. Los nombres de las Personas de Apoyo para Pacientes se ingresarán en el registro médico electrónico del paciente para su privacidad y seguridad. El Renown Children’s Hospital/Hospital de Niños: Acceso abierto. (Se pueden designar dos padres y/o tutores como Personas de Apoyo para Pacientes, sin embargo, debido a las limitaciones de espacio actuales, le pedimos que visite uno a la vez). Para obtener información más detallada sobre el programa de Persona de Apoyo para Pacientes, visite https://www.renown.org/interact/     Acerca de Renown Health Renown Health es la red de atención médica integrada sin fines de lucro más grande de la región, de propiedad y administración local, que presta servicios a Nevada, Lake Tahoe y al noreste de California. Con una fuerza laboral diversa de más de 7,000 empleados, Renown ha fomentado una cultura de excelencia, determinación e innovación de toda la vida. La organización está conformada de un centro de traumatología, dos hospitales de cuidados intensivos, un hospital infantil, un hospital de rehabilitación, un grupo médico y una red de atención de urgencia, y la compañía de seguros sin fines de lucro local más grande de la región, Hometown Health. El modelo del instituto de Renown aborda los determinantes sociales de la salud e incluyen: Salud Infantil, Salud del Comportamiento y Adicciones, Envejecimiento Saludable e Innovación en Salud. Los institutos clínicos incluyen: Cáncer, Corazón y Salud Vascular y Neurociencias. Actualmente, Renown está inscribiendo a participantes en el estudio de salud de la población genética basada en la comunidad más grande del mundo, el Healthy Nevada Project®. Para obtener más información, visite https://www.renown.org/.

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