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Virtual Visits – Healthcare You Need At Home
Virtual visits are basically secure, video conferencing visits with your health provider. Of course if you are sick, you want to avoid going outside of your house. With Renown Health’s virtual visit program, you can now see a provider from the comfort of your own home. As we work to keep all of our patients home and healthy, we’re here for any ongoing healthcare needs you have. There are two easy ways to access a virtual visit with Renown Health. If you need an urgent care visit, you can get in line using your MyChart account You can make a virtual visit with some Renown Health providers you see currently Virtual Urgent Care from a Renown Provider By using MyChart, you can now login and request to “Talk to a Doctor.” After filling in some information and confirming your healthcare concern, you will be put into a virtual line. The healthcare team will notify you by text or email when a provider is ready to talk to you virtually. Virtual urgent care visits are available for all ages. Get To Know MyChart Virtual urgent care visits are available for all ages, and can address: Common cold and cough symptoms Muscular, tendon or joint pains not caused by injury Allergy or sinus symptoms Pink eye Urinary discomfort Diarrhea without vomiting Rashes or skin sores Backache Nail problems Screening examination for sexually transmitted illness (without symptoms) Medication refills (not controlled substances) Symptoms for In-Person Urgent Care Visits Shortness of breath Chest pain Abdominal pain Numbness or weakness of any location that is new Traumatic injuries (including eye injuries or something in the eye) Severe pain of any other body location Dizziness or confusion Bleeding from any location High fever (greater than 102 degrees for all ages) Persistent vomiting Loss of vision Ear pain Substance abuse or psychiatric problems Virtual visits are open 9 a.m. through 6 p.m. Monday-Friday and 10 a.m. to 4 p.m. Saturday and Sunday for Nevada residents. Renown Provider Virtual Visits Many primary and specialty care appointments for adults and children are now available virtually. If you have a provider with Renown Medical Group, call 775-982-5000 to see if you can have a virtual appointment from the comfort of your home. MyChart Assistance If you need assistance with your MyChart account, please call 775-982-6686. For all other questions about scheduling and appointments, please call 775-982-5000.
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Three More Renown Urgent Cares Now Accepting Patients with Medicaid for a Total of Six Locations Across Northern Nevada
Renown Health now offers urgent care services to patients with Medicaid insurance at the locations on USA Parkway, Los Altos and in Carson City. Renown’s 10 Urgent Care locations see patients 365 days a year for medical concerns that are urgent but not life-threatening. Renown has recently expanded the number of urgent care sites accepting Medicaid insurance to include the USA Parkway, Los Altos and Carson City locations. Medicaid provides health coverage to thousands of Nevadans, including eligible low-income adults, children, pregnant women, elderly adults, and people with disabilities. Medicaid is now accepted at six Renown Health Urgent Care locations at the following addresses: 440 NV-439 #1, USA Parkway 202 Los Altos Pkwy, Sparks 2814 N. Carson St., Ste 101, Carson City 975 Ryland St., Reno 1343 W. Newlands Dr., Fernley 560 E. Williams Ave., Fallon “As Reno’s only not-for-profit health care provider, we see all patients, regardless of their ability to pay. Increasing access to urgent care medical services remains a priority for us,” said Brian Erling, MD, MBA, Renown Health President, and CEO. “With a lack of medical providers and long wait lists for care in Washoe County, many people may not seek treatment when ill, and their conditions become more advanced, making treatment more difficult and costlier. We are working to hire additional physicians and medical providers to meet the need. We are pleased to help reduce barriers to care by accepting people with Medicaid insurance at six urgent care locations in Reno-Sparks and in our neighboring communities.” Government initiatives like Medicaid are designed to help uninsured individuals secure health care coverage. Medicaid is the largest health insurance provider in the United States, providing coverage to millions of Americans. As of July 2023, 835,888 Nevadans have enrolled in Medicaid and CHIP (Children’s Health Insurance Program). Statistics show that 21% of people in Washoe County have Medicaid coverage (2021). “We continue to seek new ways to meet the healthcare needs of everyone in our community,” said Rahul Mediwala, MD, CPE, Renown Medical Group CEO. “Our skilled providers at all Renown Urgent Care locations are able to diagnose and treat a variety of non-life-threatening illnesses, including respiratory illness; allergic reactions; minor burns, cuts and bites; sprains; urinary tract infections and more.” For life-threatening emergencies and when urgent care locations are closed, the Emergency Rooms at Renown Regional Medical Center, Renown South Meadows Medical Center and Renown Children’s Hospital are ready to treat and care for all patients, 24/7. The current hours of operation for all Renown Health locations are available at renown.org/locations. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health.