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Responsibilities:
· Leads vertical customers and consensus building activities of end-users, operational leaders, physicians and designated staff for the purpose of end-user application implementation.
- Performs advanced level design, build and implementation assignments/projects and/or re-engineering of operational workflow processes with end-user/business owner. Based on deep knowledge of application and clinical operational requirements can translate complex requirements/concepts into system specifications and configuration requirements.
- Initiates, facilitates or leads meetings with end-user/business owner and supports work/projects in the absence of the Team Lead/Manager.
- Participates within appropriate governance bodies to advance recommendations as necessary and attends/represents on various IT/operational related committees.
- Provide the highest-level clinical expertise in design integration and touch points with other Epic modules or applications.
- Serve as a clinical expert to team members, other IT personnel, and end-users/business owners as necessary.
- Design, test, implement and support files/systems within assigned products and scope with some supervision.
- Demonstrates the ability to work on multiple and more complex tasks with high quality results and adherence to deadlines.
- Analyze clinical and business operations as they relate to design decisions, and prioritize and implement requested changes to the system.
- Collect information regarding potential system enhancement needs, and analyze new functionality in releases to determine how/if it should be used, and review and test each new release.
- Dependent on the application(s) supported this position may be required to take call.
- Develop level of effort estimates and track actual time worked accurately.
- Uses Clinical knowledge and experience to support high quality clinical workflow and optimized use of information technologies by clinical staff.
- Collaborates with clinical practitioners in order to maintain continued adoption and optimization of the EMR and other clinical information systems.
- Utilizes the knowledge and skills of clinical practice to ensure the Information systems and their use are consistent with professional standards of clinical practice.
Project Management:
- Maintain regular communication with Project Managers, vendors and customers.
Perform analysis of workflows, data collection, report details, and other technical issues associated with assigned software/hardware used with some supervision.
Information Integrity:
- Develop clear and concise clinical process flows and supporting documentation for business owners and units.
- Adhere to application style guides, standards for naming and numbering conventions, change control, environment management, and security classifications.
- Demonstrate understanding of Data Architecture and Integration concepts and strategies.
Teamwork, Collaboration, Professionalism, and Leadership:
- Assist in facilitating meetings with end-users/business owners.
- Work independently on small assigned tasks, as appropriate.
- Demonstrate excellent interpersonal, organizational, and communication skills.
- Demonstrate the ability to manage workload independently, as well as part of a team.
- Provide knowledge transfer and mentoring to peers and assist with on-boarding processes for new employees.
This position does not provide patient care.
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