This position is responsible for a complex Healthcare System application environment that changes rapidly to meet the changing requirements of a growing enterprise of applications and is challenged with providing a reliable, flexible, and cost-effective system environment.
The Associate Application Analyst:
• Encompasses the job duties of entry level Application Analysis, Project Coordinator, Customer Support Specialist, Security Administrator, Educator and Customer Liaison.
• Participates in technical support, education and maintenance for the assigned application(s) and interfaces in support of the entire Health System.
•Participates in internal project coordination for all assigned application (s) and system upgrades, also partners with the EPMO on strategic projects.
• Participates in analysis, design, testing, and implementation of new and existing systems for the assigned application(s).
• Collaborates with the organizational leaders to resolve technical problems, application performance issues as well as participates in optimization and enhancement efforts.
• Helps coordinate assigned application security (i.e., user provisioning).
• Supports the user community by addressing service desk calls and tickets related to the assigned application(s).
• Is responsible to serve as the conduit for submission of work requests applicable to the assigned application(s) and will facilitate a timely response to the requestor advising them regarding work scheduling; technical feasibility; technology compatibility; integration and interfacing.
This position does not provide patient care.
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