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“Amazing! Phenomenal! Thank you for always showing genuine concern. You are kind, considerate and caring. You are interested in me. You are the best doctor I have ever had. I trust you with my life. You act on things, right away. You are awesome. You have saved my life, and my family. You are knowledgeable, thorough, intelligent and compassionate. You are my favorite. You are my angel baby. You have made me better. You always make me feel like a success, even if I could have tried harder. I love you. I thank you.” These are some of the comments made by patients regarding their doctors and advanced practice providers honored this morning by Sy Johnson, President and Chief of Staff for Renown Health. In honor of Healthcare Week, Renown Medical Group, the largest medical practice in northern Nevada, honored 46 physicians and advanced practice providers at the Dr. John Spellman Excellence in Patient Communications Award Celebration. This new annual award, supported by the Renown Health Foundation charitable organization and a donor family, honors physicians and advanced practice providers who demonstrate exceptional communications skills in their clinical practice, as awarded by their patients. Recipients of this award are ranked in the top ten percent nationally in provider communication for 2021, as measured by over 11 thousand patients who responded to the Centers for Medicare & Medicaid Services’ (CG-CAPHS) or Clinician and Group Consumer Assessment of Healthcare Providers and Systems patient experience survey between October 2020 and June 2021. Patients were asked if their medical providers explained things in a way they could understand; if they listened carefully; if they showed respect for what they had to say; if they spent enough time with them; if they read their medical records; if they ordered tests and followed up with them on their results; and to give them a rating on a scale of 1 to 10, where 10 was the highest score. “As honorees, your patients have given you a 10, an A+ and you set the gold standard for excellent communications with patients-scoring in the top 10% nationally,” said Rahul Mediwala, MD, Chief Medical Officer for Renown Medical Group. “I love what I do, and it’s wonderful to know that my patients appreciate the care I provide,” said Christina Alsop, DNP, one of the providers honored today. The awards were given in remembrance of Dr. John W. Spellman, human rights advocate, scholar and professor, 7/27/1934 to 6/25/2021 by his family. The Recipients of the 2021 Dr. John Spellman Excellence in Patient Communications Award are: Alsop, Christina Barangan, Caroline J. Basho, Shruti Bloch, Melissa P Bryan, Janice K. Budhecha, Sonia Burgio, Pamela A. Cavin, Lisa C. Dimpel, Ashley J. Dorsa, Denise J. Galanopoulos, Christos A. Galdo, Bella B. Grudzinski, Courtney Dianne Hansen, Benjamin Hardacre, Michael C. Healy, Sara Anne Kermode, Charlotte A. Kiser, Michele J. Klippenstein, Matthew Landis, Philip H. May, Whitney Medina, Mary Beth E. Mindeguia, Catherine E. Miyagawa, Dean Moore, Willa F. Morris, Katelyn Morton, Lillian Nielsen, Lorri Nylk, Janina Park, Susan J. Patel, Bejal Powers, Cindy M. Roumanas, Athan Safdi, Adam Sandefur, Lauren L. Schnell Blitstein, Jamie M. Silverhart, Julie A. Stodtmeister, Russell T. Sutton, Jennifer B. Tay, Jennifer Thyssen, Katherine A. Wagner, Karen Wiese, Matthew C. Wilson, Kristin L, Zucker, Jacob P. Patients served include those at Renown Regional Medical Center, the only Level II Trauma Center between Sacramento and Salt Lake City, and #1 Hospital in the State of Nevada in U.S. News and World Report Best Hospital Rankings for 2021. Physicians and providers also provide services to patients at Renown South Meadows Medical Center, named #1 Best Hospital for 2020 by U.S. News & World Report; and to patients at RenownRehabilitation Hospital, northern Nevada’s only Commission on Accreditation of Rehabilitation Facilities (CARF)- accredited hospital, specializing in the treatment of brain injury, spinal cord injury and stroke. Renown Health is integrated with the University of Nevada, Reno School of Medicine, Nevada’s first medical school, which serves to enhance the health of the community through increased access to care, innovative health care delivery, expansion of clinical research and training for the next generation of physicians and health care professionals. Almost 700 Renown Medical Group primary care and specialty providers are currently accepting new patients and accept most health insurance plans, including Renown’s not-for-profit insurance plan, Hometown Health. To find the doctor or provider that is best for you visit renown.org, or self schedule with your established provider at MyChart or call the Renown Customer Engagement Center at 775-982-4100. Renown Health is currently hiring in all areas. Search for a new career opportunity and apply online at careers.renown.org. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.

Read More About Honoring Excellence in Patient Communications

The new space is part of Renown’s larger facilities enhancement project spanning all campuses. Click here to view flythrough renderings of the new building. It is with great excitement that Renown Health and NexCore Group announce the groundbreaking of a state-of-the-art Specialty Care Center at Renown South Meadows Medical Center. This three-story building will be adjacent to the existing medical center and is part of Renown’s larger facilities enhancement project.  “Renown Health is proud to celebrate 160 years of caring for the people of northern Nevada, and it is integral that we honor our legacy while looking toward the future and ensuring we continue to meet the needs of our growing community,” said Thomas Graf, MD, FAAFP, Chief Executive Officer of Renown Health. “This new 121,000 gross square foot Specialty Care Center at Renown South Meadows is one of our many expansion projects currently underway to make certain our community has the health resources it needs for generations to come.” The Specialty Care Center at Renown South Meadows is a collaboration between Renown Health and NexCore Group, a national healthcare real estate investment and development company. Features of the Specialty Care Center Include: Level 1 will feature kitchen/dining facilities; expanded laboratory and diagnostic services, including Interventional Radiology; an updated pre-admit function; and a new Cardiac Catheterization Lab. Level 2 will feature an Ambulatory Surgery Center and an expanded sterile processing department. Level 3 will include clinical space. "This expansion, both at Renown South Meadows and Renown Regional on Mill Street, is enhancing our clinical care model to ensure our patients, families, and staff have an innovative, convenient, safe, and compassionate place to both work and receive care,” said Susan Lee, DO, MBA, Chief Operating Officer for Renown South Meadows Medical Center. “These new spaces – designed for and by patients, visitors, and team members – will highlight state-of-the-art technology while enhancing patient safety and an improved hospital experience.” The planning and design teams behind Renown's facilities expansion projects include several locally owned businesses and veteran and female-owned businesses, many of whom were on site for the groundbreaking event. With a community focus, Renown is proud that the build-out of the Specialty Care Center will employ more than 20 local contractors and upwards of 400 craftspeople. “Renown Health’s vision to offer health care that is affordable, accessible, and of the highest quality inspires us as this project’s strategic developer. We are honored that Renown has engaged our services to deliver more value-based care to northern Nevada,” said Todd Varney, Chief Development Officer and Managing Partner of NexCore Group. “At NexCore, we recognize that the future of healthcare demands flexibility and innovation, which is exactly what Renown is doing with the Specialty Care Center.” More than 100 people attended the groundbreaking ceremony on Wednesday, July 20, which emphasizes the excitement that is building across our communities for Renown’s new Specialty Care Center. Event guests included Renown Health leaders; Renown Health Foundation Board Members; residents of the surrounding communities in South Reno; representatives from Renown’s development partner, NexCore Group; construction partners; design and engineering partners; and many frontline healthcare workers who call South Meadows home every day. Custom-designed, class A medical office space is still available in the Specialty Care Center. Interested healthcare providers are encouraged to contact Stacey Hall at stacey.hall@nexcoregroup.com or 949-416-4566. To learn more about the expansion projects underway at Renown, please visit renown.org/ExpandingCare.     About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org. About NexCore Group LLC NexCore Group is a national healthcare real estate investment and development company that focuses on acquiring, developing, owning, and managing healthcare facilities including medical office buildings, wellness facilities, ambulatory surgery centers, single and multi-specialty physician buildings, life sciences facilities, seniors housing communities and transitional rehabilitation centers. NexCore partners with top healthcare systems, hospitals, physician groups, and assisted living, memory care and post-acute care operators, and reputable institutional and high net worth investors to develop, acquire and own high quality assets that serve their communities through significant job creation and the provision of quality healthcare services. NexCore is unique in the healthcare development field, specifically with a regard to a singular focus on project strategy and planning. Since 2004, the NexCore team has completed $4.7 billion in healthcare real estate transactions throughout 29 states, developed and acquired over 14.3 million square feet of healthcare properties across the country and currently manages over $2.9 billion of healthcare facilities spanning 6.8 million square feet. The company has been recognized repeatedly as one of the Top Healthcare Real Estate Developers in the U.S. by Modern Healthcare and HREI. NexCore is headquartered in Denver, with regional offices in Bethesda, Md.; Charlotte N.C.; Dallas; Detroit; Houston; Indianapolis; Los Angeles; Orlando, Fla.; Phoenix; and Seattle. For more information, please visit NexCoreGroup.com.

Read More About Transformation is in the Building: Renown South Meadows Medical Center and NexCore Group Break Ground on a New Free-Standing Tower

Passionate about food and coffee? Interested in serving patients and health care heroes? Courteous and diplomatic? Have a high school diploma? Read on to discover the career for you. When you think about the word LOVE, do you think about delicious FOOD or a mug of hot COFFEE? When you talk with friends, do your conversations start and end discussing a new recipe, a new restaurant or TV food show?  Do you get great satisfaction from preparing a great meal? Do you dream about being able to make a steaming hot latte with almond milk in minutes? Are you a nurturer who envisions creating and delivering a hot, delicious, nutritious meal to someone recovering from a surgical procedure or recovering from an illness? Would you enjoy making a special celebration meal for a family who has just delivered a baby, a cake for a wedding at a patient’s bedside, or for a family reunited with papa after receiving good news about his cancer recovery?  Are you looking for some career options to keep you connected to great food and coffee? Renown Health is now offering a number of career options that encourage you to satisfy your love for food; earn money, paid vacation/sick time, great health benefits; have a regular schedule; advance your career and earn a college or university degree at the same time.  There are some outstanding benefits to working in food-related careers at the region’s top employer and the region’s largest non-for-profit, charitable organization. Renown employees work every day to make a genuine difference in the lives of others, and we are looking for you to join us.  Many food services professionals started their careers in entry-level positions and worked their way up. Other benefits to working at Renown include transferable career skills, free or discounted food and the opportunity to give back and serve your community.  Whether you are just starting your career or looking for a new challenge, you are sure to find something that is perfect for you. Many positions require only a high school diploma or a GED. Start exploring today with our list of nine terrific food and beverage-related careers available today at Renown Health and apply online at renown.org.  1) Be a Barista at Starbucks; Renown Regional Medical Center, full/part time, all shifts If you love talking to people, have a good sense of humor and like to move fast, then this job is a great fit for you. You will meet people from every field and make friends with many of them. You will learn to be an expert in handcrafting delicious, perfect beverages—while proudly wearing the green Starbuck’s apron. You will be a part of the first Starbuck’s in the area to operate 24 hours a day, 7 days a week. Average Starbucks barista hourly pay is at the national average of approximately $12.32. In addition, you will receive paid training, tips, a full Renown Health medical, retirement, paid vacation/sick time benefit package and access to internally posted positions. You will need a high school diploma or GED; however, experience is not necessary for this entry-level position. Starbuck’s employees can drink as many lattes as they want—as most beverages are free for employees during work breaks! 2) Chef It Up as a Hospital Cook & Cook Lead; Renown Regional Medical Center, Renown Rehabilitation Hospital, full/part time, all shifts.  If you love preparing nutritious, appetizing food for others, understand the importance of individual requirements for medical and cultural diets, this may be the perfect job for you. Most people landing a job as a Cook in a hospital have five or more years of experience working in a restaurant but do not have a college degree, yet they are able to earn an average salary range: $26,860 – $61,870. Benefits include a predictable schedule, which may mean more time with your family and at home. You will also receive vacation and sick days, and health, vision and dental benefits. In addition, you would be fueling physicians, nurses and others to get through a long workday, making a genuine difference in the lives of others and having a positive impact on society.  3) Special Delivery! Food Servers; Renown Regional Medical Center, full/part time, all shifts. If you love assembling and serving meals to patients, this is the job for you. You will setup, prepare and clean up for patient meal service and may serve as the link between Nutrition Services and patients. You may also transport food carts to the patient room floors and help with kitchen general cleaning and sanitation. 4) Show Your Creative Side as a Food Prep Artist; Lead Sandwich Artist; Renown Regional Medical Center, full/part-time, all shifts In this role, you will make and serve salads, desserts, and sandwiches with fresh ingredients and promptly serve them to hungry and happy customers. Lead Sandwich artists are in demand at the Subway restaurant located within Renown Regional Medical Center.  5) Making it Just for You! Nutrition Representative; Renown Regional Medical Center; per diem, all shifts In this role, you will meet with patients, help them review their meal options, and ensure their special and customized meal is delivered to their room. As a customer service agent, you will answer the phone for food orders, enters the meal choices into the computer system and understand menus, diet restrictions, recipes and food inventory.  6) Cashing In as a Food Services Cashier; Renown Regional Medical Center; full/part-time, all shifts 7) Food as Medicine as a Clinical Dietitian; Renown Regional Medical Center; part time, days Patients recovering from illness need to fuel their bodies with the most nutritious foods. In this role, you will provide nutrition education and counseling, clinical nutrition assessments, planning and evaluation of infants, children, adolescents, adults and geriatric patients, and work to meet the patient's physical, cognitive and psychosocial needs through proper nutrition and education.  8) The Answer is YES! Manager of Hospitality; Renown South Meadows Medical Center; full time As our manager, you would deliver exceptional customer service in all aspects of food and environmental services. You would get to build, hire, train and lead an engaged team and provide the highest quality service to meet the needs of patients, employees, visitors, and physicians. 9) Customer Service Fanatic? Retail Food and Beverage Supervisor; Starbucks You would be very popular-leading the operations of Starbucks and Subway franchises at Renown Regional Medical Center. You would ensure lead and empower and train your team to be the best- and be sure you budget is balanced and the customer service is exceptional.  At Renown Health, we share a boundless vision that inspires us to learn, grow and exceed expectations for patients, their families and one another. A career with us offers you: • An uplifting and progressive environment focused on community health and wellness initiatives. • A culture that values your contributions and supports your personal and professional development. • Affiliations with the University of Nevada, Reno, Desert Research Institute and other organizations that help spur innovation and opportunity. To apply for these career opportunities and others, please visit us online at https://careers.renown.org/  About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.

Read More About Food is Love! Nine Career Options at Renown to Satisfy Coffee Enthusiasts & Foodies

Dr. Marie McCormack of Renown Medical Group and Dr. Daniel Spogen of University Health selected as Best in the Nation with 2023 “Excellence in Healthcare” Award from Professional Research Consultants “One of the best I have ever seen.” “Prepared, thorough and tuned in to whole picture.” “Compassionate and listens.” “Wonderful.” “Excellent physician.” Always willing to congratulate successes, answer questions fully and in a way that I can understand and give good advice.” “Exceptional!” “You are knowledgeable, thorough, intelligent and compassionate.” “I love you. I thank you.” These are some of the comments made by patients regarding two Reno physicians lauded by Professional Research Consultants, a national firm that interviews patients following their physician and healthcare visits.  The Excellence in Healthcare annual award honors physicians who demonstrate exceptional communications skills in their clinical practice, as awarded by their patients. Recipients of this award are ranked as Top Performers in the “Overall Doctor Rating” and rank in the 100th percentile nationally. Over 3 million patients responded to the Centers for Medicare & Medicaid Services’ (CG-CAPHS) or Clinician and Group Consumer Assessment of Healthcare Providers and Systems patient experience survey in 2022. “We at Renown Health are so proud of Dr. Marie McCormack of Renown Medical Group and Dr. Daniel Spogen of University Health. As Excellence in Healthcare awardees, every one of their patients surveyed in 2022 gave them an A+. These physicians set the gold standard for excellent communications with patients, scoring in the top 1% nationally,” said Brian Erling, MD, MBA, President & CEO for Renown Health. “We are honored that over 500 physicians and advanced practice providers of Renown Medical Group and University Health care for more than 200,000 patients annually at medical practices across Reno, Sparks, Carson City and in our rural communities of Fallon, Fernley, and Silver Springs. In 2022, 17,600 Renown Medical Group patients were surveyed by PRC; 83% of them ranked Renown Medical Group providers as a 9 or 10, the highest rating possible, for physician communication with patients, a key indicator of overall patient satisfaction.” Marie McCormack, MD is a board-certified family physician with an emphasis on preventive health care. She has cared for thousands of patients, from the smallest of babies to golden agers in northern Nevada for 15 years. Dr. McCormack graduated from the University of Nevada, Reno School of Medicine and completed her residency at the University of Kansas.  She currently serves as Medical Director of the Primary Care Group for Renown Medical Group, overseeing primary care for 18 medical offices and more than 70 primary care providers for the largest not-for-profit healthcare network in Northern Nevada. She previously served as the Medical Director for the Rural Clinics seeing patients in Fernley, Fallon, Silver Springs, and Carson City. Dr. McCormack has garnered the highest 5-star rating from over 1,359 actual patients and their comments can be read on the Renown “Find a Provider” website. See video of Dr. McCormack discussing her passion for patient care.   Daniel Spogen, MD is also a board-certified family physician. He has a special interest and emphasis in sports medicine and has served thousands of patients and athletes over his 21 year career with University Health, assisting them with care, treatment, rehabilitation and training so they can return to their sport. Dr. Spogen also served as former Chair, Department of Family Medicine at University of Nevada School of Medicine for over 16 years. He completed his Doctor of Medicine degree from the University of Southern California and his residency at Glendale Adventist Medical Center in CA. More information about Dr. Spogen can be found at https://www.renown.org/find-a-doctor/daniel-spogen.  “It is an honor to recognize Marie McCormack, MD, and Daniel Spogen, MD, of Renown Health with the Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and Renown has shown their commitment to making their hospital and medical practices a better place to work, a better place to practice medicine, and a better place for patients to be treated.” To learn more about healthcare services or to schedule an appointment with a Renown Medical Group or University Health provider, visit mychart.renown.org or call our agents available by phone- Wed-Fri: 7 a.m. to 7 p.m., Sat-Sun: 7 a.m. to 6 p.m., at 775-982-5000. Renown Health is hiring! To join the Renown Health team visit www.renown.org/careers. To learn more about the 2022 Excellence in Healthcare Awards, including eligibility and criteria, visit PRCCustomResearch.com.  About PRC PRC, a leader in the healthcare intelligence space with the most comprehensive healthcare discovery platform, is taking surveys to a new level. PRC’s surveys and intuitive reporting focus on changing the way organizations manage and improve five key areas of the healthcare experience—patient, physician, employee, community, and brand. Over 2,800 healthcare organizations across the United States have used PRC to listen, understand, and take action to create cultures of excellence. To ensure clients have access to leading practices, coaches, and learning resources, PRC is partnered with Healthcare Experience Foundation (HXF) to accelerate paths to excellence. The PRC healthcare discovery platform is a system designed to drive action, optimize engagement, and increase loyalty while building a positive culture across the healthcare ecosystem. www.PRCCustomResearch.com About Renown Health Renown Health is Nevada’s largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. To join the Renown Health team visit www.renown.org/careers.

Read More About Reno Home to Two of the Nation's Best Physician Communicators

Renown and many partners are working to help improve the health and well-being of northern Nevadans. Renown Health’s mission is to make a genuine difference in the health and well-being of people and communities. Yesterday, Reno’s only not-for-profit health system celebrated local organizations with grant funding for 2023 to improve the health and well-being of our community.    “Improving the health and wellness of an entire population of people is not easy. It is a huge task. Nevada continues to rank near the bottom of overall health rankings in the U.S. and suffers from high mortality rates for chronic conditions like heart disease, cancer, and chronic respiratory disease,” said Brian Erling, MD, MBA, President & CEO of Renown Health. “We must continue to work with partners in the field, who share our mission- to keep people healthy, to make healthcare more accessible and affordable, and to achieve the vision of a healthier Nevada.”  As a non-profit organization, Renown reinvests every dollar earned back to the community; in staffing, technology, treatments, training, and research to improve health and prevent illness. Yesterday, their senior leadership team took an hour to celebrate and support local not for profit partners for their efforts to improve the well-being of our community, with a boxed lunch, conversation, cake and therapy dogs from Renown’s volunteer program.  “Renown Health has long-standing commitment to the community spans more than 160 years,” said Suzanne Bharati Hendery, MA, APR, Chief Communications & Customer Experience Officer for Renown. “This commitment has grown and evolved through significant thought and care in considering our community’s most pressing health needs. One way this is done is through conducting a periodic, comprehensive Community Health Needs Assessment (CHNA). The most current assessments were completed by an external health care consulting service working with Renown and include quantitative and qualitative data that serve to guide both our community benefit and strategic planning. Through the CHNA process, Renown Health has identified the greatest health needs among our communities, enabling Renown to ensure our resources are appropriately directed toward outreach, prevention, education, and wellness opportunities where the greatest impact can be realized.” Renown’s Community Benefit grant funding process for 2023 is now complete. This is the second year of Renown’s 3-year Community Health Needs Plan that seeks to improve the priorities of Healthy Behaviors; Immunizations and Infectious Diseases; Behavioral Health (Mental Health & Substance Abuse) and Youth & Adolescent Health.  The success of the health system’s partnerships in improving the health of Washoe County is measured in the health statistics and data that is reported at the local, state, and national level on the website, NevadaTomorrow.org.  Also attending the event were key members of the Renown Health team including; Christine Bosse, Chief Government Relations Officer; Paul Harris, Chief Legal Counsel; Dr. Paul Hauptman, Chief Academic Officer-Renown and Dean, UNR School of Medicine; Dr. Rahul Mediwala, CEO, Renown Medical Group; Chris Nicholas, CEO, Renown Regional Medical Center; Dr. Bill Plauth, Chief Medical Officer & Associate Dean Clinical Affairs at UNR Med; Chuck Podesta Chief Information Officer; Sandeep Randhawa, Chief People Officer; Bethany Sexton, CEO, Hometown Health; Greg Walaitis, Chief Development Officer; Sam Weller, CEO, Renown South Meadows Medical Center and Renown Rehabilitation Hospital.  The 74 non-profit local organizations awarded Community Health grants or sponsorships by Renown Health for 2023 include: 1. A.V.A. Ballet Theatre 2. Juvenile Diabetes Research Foundation Northern Nevada Chapter 3. LEAD with Horses 4. National Alliance on Mental Illness Northern Nevada 5. National Alliance on Mental Illness NV 6. Nevada Area Council, Boy Scouts of America 7. Northern Nevada Breastfeeding Coalition 8. The Empowerment Center 9. United Cerebral Palsy of Nevada 10. Northern Nevada Dream Center 11. Nevada State Medical Association 12. Cancer Community Clubhouse 13. Sierra Kids Foundation 14. Big Brothers Big Sisters of Northern Nevada 15. Cystic Fibrosis Foundation 16. Nevada Corporate Giving Council 17. American Foundation of Suicide Prevention 18. American Lung Association in Nevada 19. Ashlee’s Toy Closet, Inc 20. Catholic Charities of Northern Nevada 21. Down Syndrome Network of Northern Nevada 22. Eddy House 23. Mammoth Hospital 24. Nevada Public Health Association 25. The Life Change Center 26. The Moonridge Foundation 27. Truckee Meadows Community College Foundation 28. University of Nevada, Reno Foundation 29. Women and Children's Center of the Sierra 30. Center for Adaptive Riding 31. City of Sparks Parks and Recreation 32. Life Is Worth It 33. Sierra Nevada Donor Awareness 34. STEP2 35. Alzheimer's Association 36. Boys & Girls Clubs of Western Nevada 37. Nevada Military Support Alliance 38. Note-Able Music Therapy Services 39. Safe Kids Washoe County 40. Special Olympics Nevada 41. Trauma Intervention Program of Northern Nevada (TIP), Inc. 42. Reno Rodeo Foundation 43. Artown 44. Washoe County Medical Society 45. Girl Scouts of the Sierra Nevada 46. Tyler Robinson Foundation 47. Community Foundation of Northern Nevada 48. Truckee Meadows Tomorrow (TMT) 49. City of Reno 50. Community Health Alliance 51. Education Alliance of Washoe County 52. Forever 14 53. Make-A-Wish Northeastern & Central California and Northern Nevada 54. Nevada Donor Network 55. Nevada Medical Center, dba Hope Means Nevada 56. Pinocchio's Moms on the Run 57. Ronald McDonald House Charities Northern Nevada, Inc. - Reno, NV 58. Safe Talk for Teens 59. Special Recreation Services, Inc. 60. Our Center 61. Boys & Girls Club of Truckee Meadows 62. Food Bank of Northern Nevada 63. Nevada Women's Fund 64. Northern Nevada Children's Cancer Foundation 65. Northern Nevada HOPES 66. Reno Cancer Foundation 67. Redirect Youth Outreach 68. Immunize Nevada 69. High Fives Non-Profit Foundation 70. Child Assault Prevention Project of Washoe County 71. Communities In Schools of Western Nevada 72. Quest Counseling & Consulting Inc. 73. University of Nevada, Reno Foundation 74. The Children's Cabinet About Renown Health Renown Health is Nevada’s largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. To join the Renown Health team, visit www.renown.org/careers.

Read More About Sharing the Love: Renown Health & Hometown Health Fund Grants to Support 74 Local Non-Profit Community Organizations

During National Healthcare Week, clinical providers who are “Best of the Best” being honored for demonstrating exceptional communications skills in their clinical practice, as awarded by you, their patients. “Amazing! Phenomenal! Thank you for always showing genuine concern. You are kind, considerate and caring. You are interested in me. You are the best doctor/nurse practitioner I have ever had. I trust you with my life. You act on things right away. You are awesome. You have saved my life, and my family. You are knowledgeable, thorough, intelligent, and compassionate. You are my favorite. You are my angel. You have made me better. You always make me feel like a success, even if I could have tried harder. I love you. I thank you.” These are some of the comments made by patients regarding their doctors and advanced practice providers who will be honored next week by the Patient & Family Advisory Council and Renown Health with a special breakfast celebration in south Reno. In honor of National Healthcare Week, Renown Medical Group, which offers primary and specialty care at locations in Reno, Sparks, Carson City, Fallon, Fernley, and Silver Springs will honor 37 physicians and advanced practice providers at the Dr. John Spellman Excellence in Patient Communications Award Celebration. This annual award, supported by the Renown Health Foundation and a donor family, honors clinicians who demonstrate exceptional communications skills in their clinical practice, as awarded by their patients. Recipients of this award are ranked in the top ten percent nationally in provider communication for 2022, as measured by over 11 thousand patients who responded nationally to the Centers for Medicare & Medicaid Services’ (CG-CAPHS) or Clinician and Group Consumer Assessment of Healthcare Providers and Systems and over 14,000 local patients who gave them top scores on the national patient experience survey. Patients were asked if their medical providers explained things in a way they could understand; if they listened carefully; if they showed respect for what they had to say; if they spent enough time with them; if they read their medical records; if they ordered tests and followed up with them on their results; and to give them a rating on a scale of 1 to 10, where 10 was the highest score. “These incredible medical providers set the gold standard for excellent communications with patients, scoring in the top 10% nationally for compassion, caring, competency and communications,” said Brian Erling, MD, MBA, President & CEO of Renown Health. “We are extremely proud of them and their outstanding dedication to patients, families and our community.” The awards will be given by his family in remembrance of the late Dr. John W. Spellman, human rights advocate, scholar and professor. Dr. Spellman treasured kindness, scholarship, debate and medical providers who demonstrated exceptional communications skills and held their patients in the highest regard. The Recipients of the 2022 Dr. John Spellman Excellence in Patient Communications Award are: Christina Alsop, DNP, AOCNP, Oncology Nurse Practitioner, William N. Pennington Cancer Institute at Renown Pamela Burgio, APRN, Renown Primary Care Jennifer Brown, APRN, Pulmonary & Sleep Medicine Stephanie Carlesen, DNP, Renown Institute for Heart & Vascular Health Carolyn Dennehey, MD, Rheumatology Benjamin Ebner, MD, Renown Institute for Heart & Vascular Health Christopher Driscoll, MD, Pediatrics, Renown Children’s Hospital Kerac Falk, MD, FACOG, Renown Women’s Health Michael Hardacre, MD, Radiation Oncology, William N. Pennington Cancer Institute at Renown Robin Hollen, DNP, FNP-C, APRN, M.Ed., MSN, Breastfeeding Medicine Nurse Practitioner, Renown Women’s Health James Martin Johnston, MD, Pediatric Hematology/Oncology, Renown Children’s Hospital Stephanie Jones, DO, Physical Medicine/Rehabilitation Charlotte Kermode, APRN, Renown Primary Care Michele Kiser, MD, Renown Primary Care Matthew Klippenstein, MD, Renown Primary Care Anamarie Manea, MD, Pediatric Endocrinology, Renown Children’s Hospital Marie McCoramck, MD, Renown Primary Care Catherine Mindeguia, APRN, Renown Primary Care Dean Miyagawa, MD, Internal Medicine, Renown Primary Care Amanda Morgan, MD, Pulmonary Medicine, Renown Medical Group Cecelia O’Dowd, MD, Renown Primary Care Kasie Reynolds, APRN, Renown Children's Hospital, Behavioral Health Jocelyn Schneider, APRN, Renown Institute for Heart & Vascular Health Vanessa Slots, MD, Renown Pediatrics Daniel Spogen, MD, Renown UNR Primary Care, Sports Medicine Jennifer Simcox, APRN, Renown Primary Care Mark Stovak, MD, Renown UNR Primary Care, Sports Medicine Shining Sun, MD, Renown Institute for Heart & Vascular Health Jennifer Sutton, MD, Radiation Oncology, William N. Pennington Cancer Institute at Renown Robert Swackhamer, MD, Renown Institute for Heart & Vascular Health Carl Thomas, MD, Renown Primary Care Katherine Thyssen, DO, Geriatric Medicine, Renown Primary Care Ly Vu, MD, Renown Primary Care Scott Michael Wallace, MD, Renown Pediatrics Kristin Wilson, MD, Renown Pediatrics Bryan Young MD, Internal Medicine, Renown Primary Care Jacob Zucker, MD, Pediatric Hematology & Oncology, Renown Children’s Hospital   Since 2018, Renown Medical Group has posted thousands of verified patient ratings and comments of their employed providers online and viewable by the public at renown.org. “Our goal is to consistently exceed customer expectations, every day, and with every encounter. At Renown, we embrace transparency and empower patients,” says Rahul Mediwala, MD, CEO of Renown Medical Group. Dr. Mediwala should know – he is also a highly rated physician by his patients, has practiced for more than 20 years, and sees the ratings program as another way to support employed physicians and providers at Renown Health. Only patients who’ve had an outpatient visit with a Renown Medical Group provider may be selected to receive a survey from CH-CAHPS. This way, Renown can confirm the results are from patients who have been seen by the provider. All comments are posted anonymously, and patients are asked for their permission to use their comments. Feedback is shared with every provider. Renown Health is integrated with the University of Nevada, Reno School of Medicine, Nevada’s first medical school, which serves to enhance the health of the community through increased access to care, innovative health care delivery, expansion of clinical research and training for the next generation of physicians and health care professionals. Almost 700 Renown Medical Group primary care and specialty providers are currently accepting new patients and accept most health insurance plans, including Renown’s not-for-profit insurance plan, Hometown Health. To find the doctor or provider that is best for you visit renown.org, self-schedule with your established provider at MyChart.Renown.org or schedule an appointment with a Renown Medical Group or University Health provider by calling our agents available by phone- Wed-Fri: 7 a.m. to 7 p.m., Sat-Sun: 7 a.m. to 6 p.m., at 775-982-5000. Renown Health is currently hiring in all areas. Search for a new career opportunity and apply online at careers.renown.org. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health.

Read More About Reno Home to 37 of the Nation's Best Patient Communicators

See b-roll of the Renown Regional Transfer and Operations Center here. Renown Transfer and Operations Center team coordinates care across a patient’s journey, serving 27 counties across northern Nevada, Lake Tahoe and northeast California. Today, Renown Health announced the opening of the Renown Transfer and Operations Center (RTOC). Powered by Renown doctors, nurses, technicians and national technology partners, this state-of-the-art facility helps ensure seamless care for patients and providers for 27 counties across northern Nevada, Lake Tahoe and northeast California. The Transfer and Operations team ensures a better experience for every Renown patient and family. Through this highly coordinated care logistics system, Renown is now able to customize health care to the needs of every patient; delivering the right care, at the right time and place across the integrated delivery system. This system enables providers to provide care closer to home, in lower-cost ambulatory, outpatient surgical and skilled nursing settings- instead of the hospital, and to deliver a sizeable portion of care to patients- where they want to be- in their homes. We at Renown are proud of our national reputation as an innovator – and our ability to bring better systems of care to Nevada,” said Tony Slonim, MD, Dr.PH, President & CEO. “Our extraordinary clinical experts are leading the way, partnering with the nation’s top technology firms to transform care and demonstrate value to patients. Putting the patients of Nevada first, we have opened the Transfer Operation Center to make health care more accessible and affordable. This facility is amongst the largest in the country, and this team is a gift for clinicians across the state, allowing them to dedicate more time to serving patients, and improving outcomes- and leaving the logistics to other experts. The Renown Transfer and Operations Center, the grandest facility of its type, is pleased to serve as a model of coordinated patient care for the nation.” “Similar to how air traffic controllers manage traffic in and out of airports, the Renown Transfer and Operations Center (RTOC) team sees a birds-eye view of what’s happening across our entire integrated delivery system,” explained RTOC Director, Melanie Morris, MSN, RN. “Having access to real-time information is critical because every action we take is tied to improving the health and well-being of our patients. Time and accuracy is always of the essence, and this Center drastically improves the efficiency of the entire health care system.” “Renown Regional Medical Center is the region’s only Level II Trauma Center. Our caregivers and specialists are prepared to care for high-acuity patients including those who have suffered heart attacks and strokes,” said Paul Sierzenski, MD, MSHQS, CPE, FACEP, Chief Medical Officer, Acute Services. “Serving over 1 million people, the Transfer and Operations Center assists in caring for patients in both urban and rural communities. We now work together, in one location, to ensure we have the appropriate care teams and facilities ready to serve patients- immediately and upon their arrival at Renown Regional Medical Center, Renown South Meadows Medical Center, Renown Children’s Hospital and Renown Rehabilitation Hospital, as well as our emergency and urgent care sites.” “We are excited for our next stage- bringing electronic intensive care unit (e-ICU) remote monitoring capacity within the Transfer and Operations Center,” said Jacob Keeperman, MD, FACEP, FAAEM, FAEMS, FCCM, Medical Director and Intensivist in Critical Care Medicine at Renown. “This e-ICU technology, supported by high-definition two-way cameras, video monitors, microphones, and smart alarms — is constantly monitored by ICU physicians and experienced nurses — and will enable patients requiring intensive care to receive it from the convenience of the community hospitals near their homes. Not only will this advanced technology improve the patient’s experience, recovery and clinical outcomes, it also preserves the critical care beds at Renown for those who are most in need of specialized quaternary care. We will assist our rural partners in keeping patients in their home communities, close to family support and their primary care providers.” “Remote ‘hospital at home’ monitoring systems are a game-changer in improving patient care at Renown,” said Mitchell Fong, Director, Telehealth. "We are now able to provide appropriate patients with a telehealth solution using wearable, continuous pulse oximetry, allowing patients the convenience of being in their own homes, with the confidence and security of knowing that Renown clinical staff are closely monitoring their health data, and regularly communicating with them through their recovery process.” The Transfer and Operations Center spans 6,000 square feet, and is one of the largest centers of its kind in the nation, equipped with 28 high-definition dashboards on the front wall, two in the center of the room and four hanging monitors toward the back. Large plasma screens display important metrics such as patient vital signs, bed availability, facility capacity, staffing, technology and more. Registered Nurses and dispatchers continuously monitor activity around the clock, across Renown’s 100,000 square mile service area, 100+ locations and partner facilities to make the best decisions for patients, providers and care teams. "In addition to offering the most advanced technology, the team supporting the Transfer and Operations Center works in the most beautiful setting; one that inspires good health. The Center features large windows with views of the surrounding mountains, natural light, sound proof barriers, under-desk exercise equipment, a full kitchen and guest hoteling work spaces,” said manager, Kelli McDonnell, MSN, RN. “All these elements contribute to building a collaborative and enjoyable work environment for our health care teams to do their best work.” Benefits of the Renown Transfer and Operations Center include: Coordinating all incoming patients transferred from neighboring hospitals and 27 counties across northern Nevada, Lake Tahoe, northeast California and neighboring states, as well as direct patient admissions into Renown Health and partner ambulatory, outpatient surgical, skilled nursing and rehabilitation facilities; Matching patients to the most appropriate bed placement using diagnostic, triage and Epic electronic medical record clinical information in conjunction with medical staff expertise to outline a plan of care that determines the best bed assignment given the patient’s needs, matching this to the most appropriate unit or facility, and estimating a discharge date. Dashboard metrics measure efficiency — including patients receiving treatment, being admitted or ready for departure, the number of procedures performed and the quantity of laboratory and radiological services performed; Providing in-house hospitality. An environmental service dispatcher ensures that every patient receives a clean and sanitized hospital room in a timely manner, and a centralized transport dispatcher provides patients with smooth and efficient transport to the right place at the right time. Patients may receive additional transportation assistance as needed, as they depart the hospital for home or another sub-acute care facility; and a REMSA Health "care coordinator" may arrange for air flight or ground emergency medical services as needed. Coordinating Video-Enabled Telehealth monitoring capabilities for Renown’s four Intensive Care Units (ICUs), facilitating clinical collaboration and communication around all aspects of patient care, as well as Renown patient Telehealth and virtual visits. Monitoring Remote Home systems with Masimo, where some patients may now receive hospital-level care in the comfort of their own homes while Renown clinicians monitor and evaluate their data and plan of care. Serving emergency and disaster management for area hospitals, first-responders and the community with local, regional and statewide emergency and disaster management for sudden-onset emergencies. As a non-profit organization, Renown and the Transfer and Operations Center are funded, in part, by generous donors. Individuals wishing to support future innovation and life-saving work performed at this Center may submit a charitable donation to the Renown Health Foundation at renown.org/give, 775-982-5545,Venmo: @RenownFoundation.     About Renown Health Renown Health is a locally governed, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown has a long tradition and commitment to improving the care and the health of our community. For more information, visit renown.org. For the fourth year in a row, Renown Health earned the “Digital Most Wired” honors by the College of Healthcare Information Management Executives (CHIME). The CHIME annual survey accesses how effectively health care organizations apply core and advanced technologies into their clinical and business programs to improve health and expand access to care in their communities.

Read More About Delivering The Right Care, at the Right Time and Place: Renown Opens Transfer Operation Center

Justin Coran, PhD, MPH, Chief Analytics Officer of Renown Health, Reno’s only not-for-profit, charitable health care network, is one of 100 senior leaders in data science to be nationally recognized, and the only expert from Nevada to win an AI100 Award celebrating the achievements of those making significant advancements in the field of Analytics, Data Science & AI. “These leaders demonstrate leadership in the development and deployment of AI technologies in their industry, innovative thinking and contributions that have advanced the field of Analytics and have a track record of measurable impact with their teams, such as improved business outcomes, increased efficiency, and improved quality of life for customers,” AIM stated.  Dr. Coran was named one of four “Data Driven CxOs” on AIM Research's list of the 100 most influential artificial intelligence leaders in the U.S. for 2024 at an in-person ceremony on July 26 at MachineCon USA in NYC.  “We are so pleased that Dr. Coran and his team have been nationally recognized at being at the forefront of data science and technology,” said Brian Erling, MD, MBA, President & CEO for Renown Health. “Over the last year, Justin has built a high-performing team and created a supportive environment that has improved business operations and patient care. Justin’s dedication to improving the reliability, integrity and accuracy of data is inspiring teams to achieve significant results that have benefited many. Justin is a dedicated leader and is well deserving of this recognition. We are very proud of his accomplishments and thank him and his team for all they do for Renown and our patients.” Dr. Justin Coran is a data scientist and applied medical sociologist with over twenty years of experience in health care reporting systems, advanced analytic product development that assists with medical decision-making, culturally competent non-biased medical care, physician-patient interaction, and healthcare quality. Dr. Coran joined Renown Health in 2023 as Chief Analytics Officer and was appointed as an adjunct professor for the University of Reno School of Medicine. Leading a division of nearly 60 professionals, Dr. Coran is responsible for creating the strategy and vision for data engineering, data analytics, and data science. He completed his graduate training at the University of Florida where he received his Doctoral degree in medical sociology and Master of Public Health degree in hospital administration and epidemiology.  Dr. Coran says, "Care teams need accurate and timely information to make decisions that directly impact patients. With a reliable system to analyze and deliver complex data, improvements and impactful changes can be made every day. This is where the power of a data and analytics team comes into play.” As lead for Renown Health’s Enterprise Data & Analytics (EDA) department, Dr. Coran and his team are leaders of this transformation. This team cares for Renown’s caregivers by delivering key data and insights with thorough analytics. Their data-driven approach ensures the organization is moving towards consistent progress and excellence in patient care, creating a better healthcare experience for all.  According to Justin and his team, every day brings a blend of exploration, engagement and discovery. Their role within the health system is central to turning data into useful ideas that drive meaningful change for all.    Justin Coran is a member of the leadership team at Renown Health. Renown Health is listed as Forbes' Best Healthcare Employer in Nevada. As the region’s only Level 2 Trauma Center for adults and children, Renown serves over 1 million people and 100,000 square miles. In U.S. News and World Report Best Hospital Rankings, Renown Regional Medical Center is named #1 in the State of Nevada for 2024, 2023 and 2022.  Read more here. Renown Health is hiring exceptional professionals and offers a culture of dignity and respect with opportunities for flexibility and growth. As a national health leader, Renown provides access to state-of-the-art technologies, advanced facilities, and integrated patient systems. For more information, visit renown.org/careers.     About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated health care network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,500 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. For more information, visit renown.org.

Read More About Reno Home to Analytics and Data Science Expert of The Year

Training respiratory therapists as part of a healthcare team to help diagnose, treat and manage conditions to help restore or maintain lung and breathing function. Applications due Oct. 31, 2024 Great Basin College and Renown Health are partnering to bring the first Respiratory Therapy training program to educate new healthcare professionals to meet the growing needs of the community.   With the generosity of grant funders, the Leona M. and Harry B. Helmsley Charitable Trust and the Health Resources and Services Administration, Great Basin College will launch the first and only available program of its kind in support of several rural northern Nevada communities. According to project leads, the program and the trained respiratory therapists will bring great value to the community and healthcare system.  “Great Basin College is thrilled to join forces with Renown Health to launch this new program and be a critical contributor to advancing the respiratory care profession for our community,” says Interim GBC President Dr. Amber Donnelli.  The program is an accelerated 18-month program resulting in an Associate of Applied Science in Cardio-Respiratory Care Science degree. It's incredibly high-tech, uses leading-edge training equipment, and provides real-world experience to students.  In-person classes will be offered at GBC campuses in Elko and Winnemucca and at Renown Health in Reno. Applications will open this June and are due October 31, 2024. The first program courses will begin in the Spring of 2025. There are very specific prerequisites for the program and students can visit the program page for more information.“Investing in the training of new respiratory therapists is crucial to meeting Renown’s mission of providing essential services for our community,” says Brian Erling, MD, MBA, CEO & President, Renown Health. “These professionals help patients manage respiratory conditions and their expertise makes a difference in the lives of others. By equipping them with the latest knowledge and hands-on experience, we ensure that our patients receive the best possible care during their most crucial moments. Respiratory therapists are important members of the critical care team, which is why we are proud to partner with Great Basin College to establish the first training program for our region."According to the U.S. Bureau of Labor Statistics, the “employment of respiratory therapists is projected to grow 13 percent from 2022 to 2032.” GBC sees the incredible potential for growth and has worked hard to bring this opportunity to Nevada’s health care workforce.  “This vital program will support our health care systems through innovative teaching strategies geared towards developing the highest caliber respiratory therapist,” says Jason Farnsworth, GBC Respiratory Therapy Program Director and Director of Respiratory Care Services at Renown Health. The Associate of Applied Science Cardio-Respiratory Care Science program will be offered at Great Basin College at the Elko, Winnemucca, and Reno locations and is currently in the process of seeking CoARC accreditation for a respiratory care program. However Great Basin College can provide no assurance that accreditation will be granted by the Commission on Accreditation for Respiratory Care (CoARC) 264 Precision Blvd, Telford, TN 37690 (817) 283-2835. Accreditation is presumed to be finalized around November 2024.      About Great Basin College Great Basin College, "The Gold Standard in the Silver State,” offers associate and baccalaureate level education in academic, career and technical fields. Welcoming over 4,000 students annually from all corners of the country, both online and at our various campuses and centers, GBC's presence extends across two time zones and spans more than 86,000 square miles throughout Nevada. A leader in rural higher education, GBC takes pride in developing students who are well-prepared to meet the demands of industry and who contribute to the success and prosperity of the local economy.     About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated health care network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,500 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. For more information, visit renown.org.

Read More About Renown and Great Basin College Launch 18-month Respiratory Therapist Training Program